Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 3, 4 and 5 stars

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L
Lucas R.
Rating: 5 out of 5
Site really serious, products very good, delivery on time, very well packaged ... perfect!
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L
Lucie P.
Rating: 5 out of 5
Very good, products as expected and fast delivery!
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Verified Buyer
Rating: 5 out of 5
A
Anais R.
Rating: 5 out of 5
Second order without a hitch. Very satisfied
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M
Michel D.
Rating: 5 out of 5
Products including the EBIS barbecue
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Nicolas R.
Rating: 4 out of 5
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V
Verified Buyer
Rating: 5 out of 5
Despatch from business was within 24 hours, accompanied by advice note and tracking number. Items were well packaged, with eco friendly paper wrap, and all arrived perfectly intact. There was a delay, but I am ignoring that because a) it was due to LaPoste, b) we are in the middle of a pandemic so allowances must be made, c) the team members were all pleasant and responsive when I contacted them, even offering to send a new package if delay went much longer. I look forward to shopping with them again for next camping trip, when that becomes possible. Merci à tous!
M
Michel T.
Rating: 5 out of 5
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H
Hugo P.
Rating: 4 out of 5
Fast delivery and good quality products, but one ration package was torn. Good overall.
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Response from Freezedried & Co
Thank you for your comment, and I'm sorry to hear about the problem with the ration. Has it been damaged by opening the ration? Please do not hesitate to contact us at team[at]lyophilise.com. Thank you for your understanding. Elodie from Team Lyo
T
Theo D.
Rating: 5 out of 5
Order received very quickly.
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L
Lucas T.
Rating: 5 out of 5
Great choice on the site and all the items are very well explained. Delivery was ultra fast with a kind note in the box.
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G
Guillaume R.
Rating: 5 out of 5
R.A.S
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J
Julie L.
Rating: 5 out of 5
Products well packaged, nothing to complain about.
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Comprador Verificado
Rating: 5 out of 5
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M
Miguel F.
Rating: 5 out of 5
Satisfied with the speed of delivery and with the product.
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C
Charlotte D.
Rating: 5 out of 5
Fast and accurate delivery, carefully packaged and with an extra gift.
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J
Jean M.
Rating: 5 out of 5
Fast and complete Thank you
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H
Hugo P.
Rating: 4 out of 5
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H
Hugo D.
Rating: 5 out of 5
Perfect nothing to say
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H
Henry B.
Rating: 5 out of 5
Easy ordering and fast shipping.
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A
Antoine D.
Rating: 5 out of 5
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E
Elise B.
Rating: 4 out of 5
following a purchase from 29/11/2020
The products certainly have their good points (caloric/energetic), but the taste varies between 50% good, 30% edible and 20% disgusting. Thanks all the same for these product suggestions (choice of a vegetarian parcel for several days).
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Response from Freezedried & Co
Thank you for your feedback. Please don't hesitate to let us know, by return mail, which recipes convinced you and which you wouldn't recommend at all. Even if tastes are different for everyone, these elements may lead us to change the pack. If you wish, we can advise you on a wider vegetarian selection for a pack adapted to your preferences next time. See you soon. The Lyophilise & Co team
A
Antoine M.
Rating: 5 out of 5
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Nicolas B.
Rating: 5 out of 5
No problem at all. Fast delivery.
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Guillaume L.
Rating: 5 out of 5
Fast delivery, products as described.
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G
Guillaume R.
Rating: 5 out of 5
I haven't used the products yet. These are reservations. I have confidence in these products
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E
Elise P.
Rating: 4 out of 5
very good, fast, I'm going to test part of it on my next weekend hike, the rest goes in the emergency bag. I'm keeping one star to progress.
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N
Nicolas D.
Rating: 4 out of 5
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Comprador Verificado
Rating: 5 out of 5
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L
Lucie T.
Rating: 5 out of 5
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H
Hugo R.
Rating: 5 out of 5
Very well done site, well documented, very fast delivery. Impeccable, I recommend
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T
Theo T.
Rating: 5 out of 5
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V
Verified Buyer
Rating: 5 out of 5
S
Sophie R.
Rating: 5 out of 5
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J
Julie B.
Rating: 5 out of 5
Super packaging of the order nothing to complain about!
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N
Nicolas D.
Rating: 5 out of 5
Trustworthy merchant site, quality products, super-clear product descriptions.... In short, Lyophilisé & Co is all good!
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 26/10/2020
Everything went well with Lyophilisé & CO despite a return trip for the parcel due to the absence of a message from La Poste informing me of the delivery to the parcel relay.
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L
Lucas R.
Rating: 4 out of 5
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A
Antoine L.
Rating: 5 out of 5
my order arrived in 24H very happy! first time I order.
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C
Claire T.
Rating: 5 out of 5
Top service
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