Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 3, 4 and 5 stars

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Laurent D.
Rating: 4 out of 5
The speed of reception. On the other hand, I can't give my opinion on the lyo dishes, I haven't tasted them. On the next page, you should put a box: no opinion. If I haven't dealt with customer service, if I haven't tasted the dishes, how can I rate them?
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Response from Freezedried & Co
Hello Sir, thank you for your comment. Unfortunately, Trusted Shops manages the feedback form directly. Nevertheless, you don't have to answer if you didn't need us :) After tasting, you can post your comments directly on the item sheets on our site. See you soon, the Lyophilise & Co team
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Michel D.
Rating: 5 out of 5
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Laurent R.
Rating: 5 out of 5
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Lucas L.
Rating: 5 out of 5
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Samir R.
Rating: 5 out of 5
it's a site where there's a choice and meals from other countries with other flavours and you know what's in stock before you order. it's great and what's more they're very quick and serious. thank you.
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Laurent D.
Rating: 5 out of 5
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Lucas P.
Rating: 5 out of 5
Package received very quickly. A few dented tins but this did not affect the quality of the food. Satisfied customer.
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Lucas L.
Rating: 5 out of 5
Products matched to order and delivery on time
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Sabrina B.
Rating: 5 out of 5
Excellent packaging, fast delivery, .thank you very much!
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Jean M.
Rating: 3 out of 5
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Jean M.
Rating: 4 out of 5
Packaging too bulky
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Laurent L.
Rating: 5 out of 5
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Lucas M.
Rating: 5 out of 5
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Theo D.
Rating: 5 out of 5
Fast and reliable, I have not yet tested the product.
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Lucie R.
Rating: 4 out of 5
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Laurent M.
Rating: 4 out of 5
clear site but product a bit expensive
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Response from Freezedried & Co
First of all, thank you for your comment and feedback. At Lyophilise & Co, we went looking for manufacturers (artisans or large companies) of freeze-dried meals throughout Europe (including France) which we offer at the selling price recommended by the manufacturers. You'll be able to find low-cost dishes and high-quality recipes to suit everyone's budget, taste buds and energy intake. Could you please let us know by return e-mail at [email protected] on which product range we are more expensive than some of our competitors? Thank you for your confidence and we wish you all the best. Elodie from the Lyophilise & Co team
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Lucie M.
Rating: 5 out of 5
Fast shipping
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Pierre R.
Rating: 5 out of 5
Very fast
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Lucie R.
Rating: 5 out of 5
Top service and speed
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Javier R.
Rating: 5 out of 5
fast efficient and very professional
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Verified Buyer
Rating: 5 out of 5
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Anais D.
Rating: 5 out of 5
Fast delivery. Products as described. Recycled packaging: a very good idea.
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Antoine D.
Rating: 5 out of 5
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Ethan A.
Rating: 5 out of 5
Great choice, fast and efficient, what more could you ask for?
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Jean D.
Rating: 5 out of 5
The perfect design. This is the thermos I was looking for. Practical, perfect dimensions.
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Lucie M.
Rating: 5 out of 5
Fast, efficient service
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Jean D.
Rating: 5 out of 5
Hello I tested two products with a small order and I'm delighted. Great taste and easy to use: these ingredients will be much appreciated when hiking. See you soon for the next order.
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Anais R.
Rating: 5 out of 5
carefully wrapped.
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Laurent B.
Rating: 4 out of 5
Hello, Perhaps a clear instruction manual in large letters and practical recommendations on use? I haven't tried it yet, so 4
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Response from Freezedried & Co
First of all, thank you for your comment and feedback. Each manufacturer indicates on the sachet the instructions for rehydrating the dishes. It's a very simple process: add the water indicated on each sachet, stir and wait the time indicated before tasting. Instructions for use are also given on the site's product sheets, along with advice on how to use them. Thank you for your confidence. Elodie from Lyophilise & Co
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Javier R.
Rating: 5 out of 5
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Jean P.
Rating: 5 out of 5
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Jean D.
Rating: 5 out of 5
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Leila B.
Rating: 5 out of 5
Fast shipping Compliant product
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Marie P.
Rating: 5 out of 5
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Camille M.
Rating: 5 out of 5
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Comprador Verificado
Rating: 5 out of 5
Everything was correct, fast and without any problem. I will repeat
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Verified Buyer
Rating: 5 out of 5
Good team good packing fast delivery and best of all the quality
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Lucas T.
Rating: 5 out of 5
Very fast delivery thank you
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Anais D.
Rating: 3 out of 5
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Elise B.
Rating: 5 out of 5
Order shipped quickly, quick response in case of doubt. Niquel
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