English 
C
Rating: 5 out of 5
Compliant and fast...
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good, attentive customer service Products received on time and as ordered
Translated reviews
A
Rating: 5 out of 5
Reactive Important choice
Translated reviews
L
Rating: 5 out of 5
Fast. Improve packaging a little.
Translated reviews
C
Rating: 5 out of 5
Perfect service. Delivery in Belgium on time.
Translated reviews
A
Rating: 5 out of 5
Product error on shipment, problem solved within a week, I highly recommend the site.
Translated reviews
P
Rating: 5 out of 5
Find foods that are hard to find in regular stores
Translated reviews
J
Rating: 5 out of 5
Everything is just as perfect as the first time. I'll come back to you soon once I've tested the freeze-dried products a little more.
Translated reviews
L
Rating: 5 out of 5
A small problem at the time of shipment but was quickly resolved by phone!
Translated reviews
P
Rating: 5 out of 5
Quick response after ordering, I've already tasted some of the products and they correspond to my expectations for a first order.
Translated reviews
H
Rating: 5 out of 5
-
Translated reviews
C
Rating: 5 out of 5
Order shipped quickly, products are as described, still need to test the product.
Translated reviews
G
Rating: 5 out of 5
very good transaction
Translated reviews
Y
Rating: 5 out of 5
Perfect experience with Lyophilise! Just a few problems with Chronopost and the relai colis which refused my parcel due to lack of space. Lyophilise customer service followed up and returned the parcel to a collection point.
Translated reviews
N
Rating: 5 out of 5
Delivery in less than 48 hours, with everything perfectly protected.
Translated reviews
P
Rating: 5 out of 5
fast, compliant delivery
Translated reviews
L
Rating: 5 out of 5
Fast, top product
Translated reviews
C
Rating: 5 out of 5
Fast order and good products.
Translated reviews
H
Rating: 4 out of 5
texture
Translated reviews
T
Rating: 5 out of 5
fast, good product and perfect delivery service.
Translated reviews
A
Rating: 5 out of 5
Fast and solid delivery. Some boxes had pocs but I don't think this will affect shelf life. Variety of storable foods. Store as useful as it is varied in its products.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. Despite our precautions, this can happen during shipping. If the dents are at the seam, please contact us so that we can exchange the products (by e-mail team[at]lyophilise.com or by phone 02 97 87 23 73). On other parts of the box, there's no problem at all. Thanks again for your confidence and have a nice day. The Lyophilise & Co. team
I
Rating: 4 out of 5
CLEAR!
Translated reviews
S
Rating: 5 out of 5
Good customer follow-up and ordering process.
Translated reviews
H
Rating: 5 out of 5
Choice and speed of shipment, stock indicator
Translated reviews
I
Rating: 4 out of 5
fast delivery following my order, but difficult to order out-of-stock deserts.
Translated reviews
Response from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional circumstances, our suppliers have had problems restocking certain raw materials, and some lead times have been affected, especially for desserts. The products are gradually becoming available again on our site. We hope you understand. The Lyophilise & Co team
N
Rating: 4 out of 5
Two orders placed, on the first, an item no longer in stock replaced by a similar one at a higher price, the commercial gesture was top notch, delivery on time. Second order 2 weeks later, one day's delay in delivery which was dispatched the day after, costing the 5 th star, because it says dispatch the same day ... overall very satisfied with the site and its seriousness, recycling cartons more ... I will return
Translated reviews
Response from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional number of orders, we were unable to dispatch your parcel the same day but the following day. Thank you for your confidence. The Lyophilise & Co. team.
M
Rating: 5 out of 5
Lyophilise is always top-notch! The team is very responsive and the products are perfect!
Translated reviews
C
Rating: 5 out of 5
Excellent rations and shipping on time.
Translated reviews
E
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Fast and accurate delivery. Very good.
Translated reviews
C
Rating: 5 out of 5
They have a really efficient customer service. It is one of the best I have found on the internet in general, not only in freeze-dried products. The variety of stock can already be seen on their website which is very wide, but the customer service is really superior. A 10
Translated reviews
A
Rating: 5 out of 5
Very good site, easy to use with product reviews, fast delivery.
Translated reviews
L
Rating: 5 out of 5
Quality products, perfect delivery.
Translated reviews
C
Rating: 5 out of 5
High-quality products from various manufacturers
Translated reviews
G
Rating: 5 out of 5
Very smooth website and perfect turnaround. Many thanks
Translated reviews
M
Rating: 5 out of 5
welcoming site, easy to search. several products not available, but i had a short deadline for the reception. parcel received very quickly and product conforms. only disappointed for the port which is announced free considering the amount of the order, which i did not have. products will be tested on 3 days soon.
Translated reviews
Response from Freezedried & Co
Hello, thank you for your comment. Postage is free for orders over 70 euros for Chrono-relais delivery. Nevertheless, you had chosen a standard Chronopost delivery for a 24h home delivery. Thank you in advance for your understanding. Sincerely yours, the Lyophilise & Co Team
J
Rating: 5 out of 5
Fast packaging adapted to contents. Reuse of cartons is good.
Translated reviews
C
Rating: 5 out of 5
Products as described. Very fast delivery. I appreciated the human touch despite ordering on the internet, like the little smiley face added to the pen of the parcel picker, or the reuse of a previously used box.
Translated reviews
E
Rating: 4 out of 5
-
Translated reviews
M
Rating: 5 out of 5
Clear and efficient website, fast delivery
Translated reviews