Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 3, 4 and 5 stars

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M
Michel L.
Rating: 5 out of 5
following a purchase from 10/05/2019
Quality products. The fruit powders are excellent. Fast delivery and very good packaging.
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Nicolas M.
Rating: 5 out of 5
following a purchase from 10/05/2019
Quality products. The fruit powders are excellent. Fast delivery and very good packaging.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 10/05/2019
Bonjour parfait pour le service client et la livraison Pour ce qui est des produits, j'ai mis 4 pour l'instant car ne les ont pas encore testé
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Julie T.
Rating: 5 out of 5
following a purchase from 10/05/2019
Bonjour parfait pour le service client et la livraison Pour ce qui est des produits, j'ai mis 4 pour l'instant car ne les ai pas encore testé
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Guillaume M.
Rating: 5 out of 5
following a purchase from 10/05/2019
Regarding the delivery, the condition of the products and the speed and reliability of the shipment, impec For the rest I have not yet been taken to taste the dishes, but I do not doubt their quality. To be continued ...
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J
Jean D.
Rating: 5 out of 5
following a purchase from 10/05/2019
Regarding the delivery, the condition of the products and the speed and reliability of the shipment, impec For the rest I have not yet been taken to taste the dishes, but I do not doubt their quality. To be continued ...
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M
Manon D.
Rating: 5 out of 5
following a purchase from 10/05/2019
Super
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Laurent D.
Rating: 5 out of 5
following a purchase from 10/05/2019
Super
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Manon R.
Rating: 5 out of 5
following a purchase from 10/05/2019
Top Rien a dire, rapide et bon matos Merci
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William S.
Rating: 5 out of 5
following a purchase from 10/05/2019
Top Rien a dire, rapide et bon matos Merci
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C
Claire P.
Rating: 5 out of 5
following a purchase from 10/05/2019
Nothing to say, as usual, about product packaging, delivery times, ...... All is well
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Youssef B.
Rating: 5 out of 5
following a purchase from 10/05/2019
Nothing to say, as usual, about product packaging, delivery times, ...... All is well
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Fatima R.
Rating: 5 out of 5
following a purchase from 09/05/2019
Fast delivery, packaging ok, product matches.
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C
Claire D.
Rating: 5 out of 5
following a purchase from 09/05/2019
Fast delivery, packaging ok, product matches.
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Lucia M.
Rating: 5 out of 5
following a purchase from 09/05/2019
on-time, high-quality delivery
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Sabrina M.
Rating: 5 out of 5
following a purchase from 09/05/2019
on-time, high-quality delivery
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Nicolas T.
Rating: 5 out of 5
following a purchase from 09/05/2019
Super-fast shipping
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Lucas D.
Rating: 5 out of 5
following a purchase from 09/05/2019
Super-fast shipping
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Camille R.
Rating: 3 out of 5
following a purchase from 09/05/2019
Ordered on a Thursday before 10am with express delivery for delivery the next day, which still cost 10, only to be delivered on Tuesday. So I paid 10 to be delivered in 4 days, delighted. Otherwise, the merchandise was fine and in perfect condition.
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Response from Freezedried & Co
Hello, We're sorry about the non-confirmed delivery from Chronopost. We have just credited 9.95 to your account as a gesture of goodwill for the reimbursement of shipping costs. Thank you for your understanding. Sincerely, Elodie de la Team Lyo
T
Theo M.
Rating: 3 out of 5
following a purchase from 09/05/2019
Ordered on a Thursday before 10am with express delivery for delivery the next day, which still cost 10, only to be delivered on Tuesday. So I paid 10 to be delivered in 4 days, delighted. Otherwise, the merchandise was fine and in perfect condition.
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Response from Freezedried & Co
Hello, We're sorry about the non-confirmed delivery from Chronopost. We have just credited 9.95 to your account as a gesture of goodwill for the reimbursement of shipping costs. Thank you for your understanding. Sincerely, Elodie de la Team Lyo
J
Jean L.
Rating: 5 out of 5
following a purchase from 09/05/2019
Conforming item and fast delivery
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Antoine P.
Rating: 5 out of 5
following a purchase from 09/05/2019
Conforming item and fast delivery
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L
Lucas L.
Rating: 5 out of 5
following a purchase from 08/05/2019
nickel
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Theo P.
Rating: 5 out of 5
following a purchase from 08/05/2019
nickel
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M
Michel R.
Rating: 5 out of 5
following a purchase from 08/05/2019
Fast, well-packaged delivery
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Lucas D.
Rating: 5 out of 5
following a purchase from 08/05/2019
Fast, well-packaged delivery
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Youssef B.
Rating: 5 out of 5
following a purchase from 08/05/2019
Nothing more to say, everything is very professional.
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Michel R.
Rating: 5 out of 5
following a purchase from 08/05/2019
Nothing more to say, everything is very professional.
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James S.
Rating: 5 out of 5
following a purchase from 07/05/2019
Efficient, polite and professional. Simply perfect.
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Nicolas T.
Rating: 5 out of 5
following a purchase from 07/05/2019
Efficient, polite and professional. Simply perfect.
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M
Michel M.
Rating: 5 out of 5
following a purchase from 07/05/2019
Polish sauerkraut is 'average' ... in digestion ...
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M
Michel T.
Rating: 5 out of 5
following a purchase from 07/05/2019
Polish sauerkraut is 'average' ... in digestion ...
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Jean M.
Rating: 5 out of 5
following a purchase from 07/05/2019
The products and packaging are really good. The products were shipped quickly. Thank you for your seriousness.
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Elise T.
Rating: 5 out of 5
following a purchase from 07/05/2019
The products and packaging are really very good. The products were shipped quickly. Thank you for your seriousness.
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Sophie R.
Rating: 5 out of 5
following a purchase from 07/05/2019
Delivery was as fast as indicated.
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Theo L.
Rating: 5 out of 5
following a purchase from 07/05/2019
Delivery was as fast as indicated.
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Lucas R.
Rating: 4 out of 5
following a purchase from 07/05/2019
Problem with stock but very quick response from efficient customer service and tradesmen
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Lucas M.
Rating: 4 out of 5
following a purchase from 07/05/2019
Problem with stock but very quick response from efficient customer service and tradesmen
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Sophie M.
Rating: 5 out of 5
following a purchase from 06/05/2019
very fast shipping, very pleasant site
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Antoine T.
Rating: 5 out of 5
following a purchase from 06/05/2019
very fast shipping, very pleasant site
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