Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 3, 4 and 5 stars

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P
Pierre M.
Rating: 5 out of 5
following a purchase from 26/02/2026
Super fast
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Philippe S.
Rating: 5 out of 5
following a purchase from 19/02/2026
Except that after placing a large order, the next day there was a 15% discount on the entire site :(
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Response from Freezedried & Co
Thank you for your opinion. Promotional offers are occasional and unfortunately cannot be applied retroactively to orders already placed. However, we hope you will be fully satisfied with your products.
C
Christophe W.
Rating: 5 out of 5
following a purchase from 27/02/2026
Fast delivery and compliant product. I recommend the site with my eyes closed!
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Jean G.
Rating: 5 out of 5
following a purchase from 26/02/2026
Happy to find a local partner for my hiking projects
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Eric S.
Rating: 5 out of 5
following a purchase from 26/02/2026
Serious, efficient, quick order and good quality products
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Thierry R.
Rating: 5 out of 5
following a purchase from 26/02/2026
Haven't enjoyed the tasting yet. I ordered enough for 5 days of self-sufficient Trek. Fast and well-tracked delivery.
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Gwenaelle P.
Rating: 5 out of 5
following a purchase from 26/02/2026
Fast shipping, products conform to the order.
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Philippe B.
Rating: 5 out of 5
following a purchase from 26/02/2026
On-time delivery. Correspondence with my order. Perfect
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Gilles D.
Rating: 3 out of 5
following a purchase from 25/02/2026
If the order went perfectly well, we had a big problem during delivery. The Chronopost delivery person was very unpleasant during the delivery with my wife who was in charge of receiving the package. He hung up on me and did not wait for me to give the delivery code. I understand that they have deadlines to respect but I was at work and could not wait all day. We also have our obligations. So, I pay delivery fees, but it's not to be treated badly...
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Response from Freezedried & Co
Thank you for your feedback and for your order. We are sorry to hear that the delivery did not go smoothly. We fully understand your dissatisfaction and will escalate this situation to the carrier so that it does not happen again. Thank you for your trust.
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Yannick B.
Rating: 5 out of 5
following a purchase from 25/02/2026
Fast and efficient
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Carole F.
Rating: 5 out of 5
following a purchase from 25/02/2026
Very good and fast and careful shipping. Thank you!
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Benoit E.
Rating: 5 out of 5
following a purchase from 25/02/2026
Never disappointed with my orders, I know I can count on you.
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Marco P.
Rating: 5 out of 5
following a purchase from 24/02/2026
Efficient and quick in deliveries, food from many producers from all over the world, for all tastes. Competitive prices. Recommended.
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Sami Deivis O.
Rating: 5 out of 5
following a purchase from 25/02/2026
Really a quality service.
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Alexandre V.
Rating: 5 out of 5
following a purchase from 22/02/2026
Fast delivery. Nothing to report.
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Max D.
Rating: 5 out of 5
following a purchase from 25/02/2026
Nothing to report as usual
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Response from Freezedried & Co
Thank you for your trust!
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Patricia R.
Rating: 5 out of 5
following a purchase from 25/02/2026
Confirmation info by phone and helped with the order ok, delivery ok
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Response from Freezedried & Co
Great, glad your shopping experience went well!
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Sébastien V.
Rating: 5 out of 5
following a purchase from 25/02/2026
Super fast delivery
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Jofre R.
Rating: 5 out of 5
following a purchase from 24/02/2026
Order received on time, everything correct.
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Response from Freezedried & Co
Thank you for your review and for your trust!
V
Vincent R.
Rating: 5 out of 5
following a purchase from 24/02/2026
Quality products and very reasonable prices! I can only recommend.
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Philippe G.
Rating: 5 out of 5
following a purchase from 24/02/2026
Nothing to report
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Suzanne D.
Rating: 5 out of 5
following a purchase from 23/02/2026
A
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Introna M.
Rating: 5 out of 5
following a purchase from 23/02/2026
Everything is okay
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Kamel T.
Rating: 5 out of 5
following a purchase from 21/02/2026
Super fast and super good
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Quentin C.
Rating: 5 out of 5
following a purchase from 23/02/2026
ULTRA fast (for an ultra-light equipment order) Hats off!
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Response from Freezedried & Co
Thank you ;)
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Giuseppe C.
Rating: 4 out of 5
following a purchase from 21/02/2026
Generally good quality products, a bit high price, one bag was open losing its contents (unusable) unfortunately it spilled all over the package.
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Response from Freezedried & Co
Thank you for your review. We are sorry for this inconvenience during transport. Please do not hesitate to contact us so we can find a solution.
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Michel C.
Rating: 5 out of 5
following a purchase from 22/02/2026
Very good imitation rations of the French army. Lots of choice and variety in the products. Don't change anything.
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Mathias B.
Rating: 5 out of 5
following a purchase from 21/02/2026
Product received as described and quickly, no issues to report.
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Gisèle A.
Rating: 5 out of 5
following a purchase from 15/02/2026
Ease of ordering and speed of shipping
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Simon B.
Rating: 5 out of 5
following a purchase from 20/02/2026
Varied choice for freeze-dried products
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Cedric T.
Rating: 5 out of 5
following a purchase from 22/02/2026
super thank you
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Jean Luc B.
Rating: 5 out of 5
following a purchase from 23/02/2026
Not used yet, everything seems perfect, we'll see when using.
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Cyrille F.
Rating: 5 out of 5
following a purchase from 22/02/2026
All good and fast delivery
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Werner S.
Rating: 5 out of 5
following a purchase from 21/02/2026
Good goods, prompt delivery, well packaged, affordable. Would buy again.
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Fabrice M.
Rating: 5 out of 5
following a purchase from 21/02/2026
As requested, fast delivery. It's perfect.
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Philippe H.
Rating: 5 out of 5
following a purchase from 21/02/2026
Very satisfied. I will recommend your site. Very professional.
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Marie Laure D.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very happy with my purchase, I will test it on a 3-month bike trip. I needed customer service for advice, the service is very responsive and attentive.
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Response from Freezedried & Co
Oh, thank you very much! Have a good trip!
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Tobias H.
Rating: 5 out of 5
following a purchase from 17/02/2026
Thank you very much for the inquiry, from shipping to arrival at my place, an excellent handling
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Michael W.
Rating: 5 out of 5
following a purchase from 13/02/2026
Fast delivery, everything as ordered.
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Nigel John W.
Rating: 5 out of 5
following a purchase from 17/02/2026
Happy with service provided by Liofilizado & Co. Will update on quality of dehydrated meals once I've tried them on my fastpacking adventures.
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