English 
J
Rating: 5 out of 5
Fast delivery!
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
It's perfect
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F
Rating: 5 out of 5
Excellent opinion about Liofilizados & Co. The worst part was the delivery of the package which took almost 3 weeks to arrive. SEUR very bad. I had to call repeatedly to find out what the problem was. Regards.
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A
Rating: 5 out of 5
OK
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M
Rating: 5 out of 5
Very good site!!! Fast shipping, well packaged... All good!!!!
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A
Rating: 2 out of 5
I sent a message to indicate that one of the received bags arrived open. I did not want to return just one bag. I asked for a proposal (a commercial gesture for example). No response except for an automatic type message that did not take my request into account. I would have appreciated talking to a real person and being taken into consideration. Currently, my problem is still not resolved.
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Response from Freezedried & Co
Hello,
I am really sorry for the inconvenience caused. After checking on our side, we did not find any email from you regarding a bag that arrived open (other than the automatic acknowledgment message). It is possible that your message was lost or filtered, in any case, we will resolve your issue right away.
To finalize the solution of your choice, can you confirm:
Your order number,
The reference of the concerned bag,
We immediately offer you, at your choice:
Free reshipment of the bag,
Refund of the bag on the payment method used,
Credit of the amount of the bag to be used on a future order.
You can reply directly to this message or write to us at [email protected] (including the above elements). If you prefer to speak directly, we are reachable at 02 97 87 23 73 (Monday to Friday, business hours).
Thank you for alerting us, your feedback helps us improve our packaging controls. We will take care of you as soon as we receive the information.
Best regards,
I am really sorry for the inconvenience caused. After checking on our side, we did not find any email from you regarding a bag that arrived open (other than the automatic acknowledgment message). It is possible that your message was lost or filtered, in any case, we will resolve your issue right away.
To finalize the solution of your choice, can you confirm:
Your order number,
The reference of the concerned bag,
We immediately offer you, at your choice:
Free reshipment of the bag,
Refund of the bag on the payment method used,
Credit of the amount of the bag to be used on a future order.
You can reply directly to this message or write to us at [email protected] (including the above elements). If you prefer to speak directly, we are reachable at 02 97 87 23 73 (Monday to Friday, business hours).
Thank you for alerting us, your feedback helps us improve our packaging controls. We will take care of you as soon as we receive the information.
Best regards,
F
Rating: 5 out of 5
Everything perfect
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M
Rating: 5 out of 5
Order received quickly and as expected
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P
Rating: 5 out of 5
Satisfied with my purchases
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S
Rating: 5 out of 5
Very large choice of meals for a peaceful trip in total autonomy. Very satisfied with the fast deliveries and the advice.
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M
Rating: 5 out of 5
We ordered for a week of hiking... the products are great, thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality / price ratio The products are deliciously good
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S
Rating: 5 out of 5
Perfectly satisfied with the products. Thank you! I will order again.
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C
Rating: 5 out of 5
-
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A
Rating: 3 out of 5
The ordering process is good, the prices are good, however the shipping time is not good: the site indicates that any order placed before 1 PM is shipped the same day, so by ordering at 3 PM we still expect it to be shipped the next day and not 4 days later.
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Response from Freezedried & Co
After checking, you chose Standard shipping and your order was placed during a peak period. Here is what we indicate on our site:
If all items in your order are in stock and if your order was placed before 1 PM, your package is normally shipped on the business day of your purchase.
For purchases made on the weekend, shipping occurs between Monday and Tuesday.
During peak activity, we cannot systematically guarantee shipping on the same day.
For guaranteed same-day shipping and faster delivery within 24 hours, you can opt for Chronopost Relais Express or Chronopost Domicile.
We understand that this delay may be disappointing and we are doing our best to process orders as quickly as possible.
If all items in your order are in stock and if your order was placed before 1 PM, your package is normally shipped on the business day of your purchase.
For purchases made on the weekend, shipping occurs between Monday and Tuesday.
During peak activity, we cannot systematically guarantee shipping on the same day.
For guaranteed same-day shipping and faster delivery within 24 hours, you can opt for Chronopost Relais Express or Chronopost Domicile.
We understand that this delay may be disappointing and we are doing our best to process orders as quickly as possible.
L
Rating: 5 out of 5
Fast shipping and a wide choice of products!
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S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very satisfied.. at all levels..
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E
Rating: 5 out of 5
Great!
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R
Rating: 5 out of 5
super service
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T
Rating: 5 out of 5
appetizing and careful delivery, I recommend
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C
Rating: 5 out of 5
We received the order within the announced deadlines. It was well packaged and matched our expectations perfectly.
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Y
Rating: 5 out of 5
Just Top! Thank you
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N
Rating: 5 out of 5
Great experience, fast shipping, quality product and perfectly packaged responsibly with the environment
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P
Rating: 5 out of 5
Does what it says.
N
Rating: 5 out of 5
Site with choice and competitive prices.
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F
Rating: 5 out of 5
Perfect service as usual, fast and compliant with the order.
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D
Rating: 5 out of 5
everything is perfect
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F
Rating: 5 out of 5
Order shipped quickly, compliant products
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F
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Speed and completeness of the package, everything went very well
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R
Rating: 5 out of 5
Everything is fine, gladly again.
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Y
Rating: 5 out of 5
Compliant
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J
Rating: 5 out of 5
Fast shipping and nothing to report with the product. It matches its description perfectly!
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C
Rating: 5 out of 5
Good company
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S
Rating: 5 out of 5
Fast and well packaged
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F
Rating: 4 out of 5
Varied products and shipped quickly
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N
Rating: 5 out of 5
Super convenient, it helped us a lot in Germany on the Westweg. There are stages with few supermarkets often so perfect!! The taste is okay, it fills you up well
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C
Rating: 5 out of 5
Speed. Choice. Quality
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