Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Product as described, but shipping was catastrophic, I paid more to have a next-day delivery. Order placed on the 29th after 6 PM, counting the holiday I should have received this order on the 2nd... after several delays for technical reasons and so on, I received my order on May 7th delivered to the post office and not to my home! A bit long considering the extra cost!
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We are sincerely sorry for this delivery delay and understand your disappointment, especially with an express shipment. On our side, the order left our premises promptly, but unforeseen transport issues unfortunately disrupted the timelines. Please do not hesitate to contact our customer service so we can discuss a commercial gesture together.
A
Arnaud B.
Rating: 4 out of 5
following a purchase from 27/04/2025
It's always a pleasure to order from Lyophilisé&co.
Translated reviews
Response from Freezedried & Co
It's always a pleasure to deliver to you :)
Thank you very much and see you soon!
F
François Larochette De R.
Rating: 2 out of 5
following a purchase from 21/04/2025
Delivery not dispatched within the expected timeframe even though the customer service was of good quality
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We are sorry for the shipping delay but glad that our customer service met your expectations. We remain at your disposal for your future orders
D
Didier Z.
Rating: 4 out of 5
following a purchase from 17/04/2025
That's good
Translated reviews
Response from Freezedried & Co
Thank you very much for this review. We hope to see you again soon!
A
Alexander F.
Rating: 3 out of 5
following a purchase from 21/04/2025
I did not receive all the products listed in the description
Translated reviews
Response from Freezedried & Co
Hello,
Thank you for your comment. We are sorry that the contents of the pack did not exactly match what you expected.
We want to clarify that some of our packs may vary slightly depending on product availability. We always ensure that the contents are equivalent in quality and nutritional value. The updated description of the pack is always available on our website and accurately reflects the products it contains at the time of the order.
If you believe that an item is truly missing or have any questions, please do not hesitate to contact us: we will be happy to review it with you and find a solution.
Sincerely,
L
Louis C.
Rating: 3 out of 5
following a purchase from 07/04/2025
Order not in stock although noted as in stock but customer service not too bad
Translated reviews
Response from Freezedried & Co
Hello, the product was not available, but orderable. However, we acknowledge that the mention indicating the delay is not visible enough. We are working to make it clearer. We are glad that customer service was able to resolve the situation.
Have a nice day,
The Lyo Team
T
tangi G.
Rating: 4 out of 5
following a purchase from 17/04/2025
Overall satisfied with the products received, however, there is a small consistency issue with the products containing fish or meat. Best regards.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. Glad to know that you are generally satisfied. For products containing fish or meat, the texture can sometimes vary depending on the recipe or brand. Feel free to share your preferences with us, we can advise you better. See you soon!
D
Dominique A.
Rating: 3 out of 5
following a purchase from 12/04/2025
I may have misunderstood the product description, but it is light in weight and volume to eat to my fill!!! Otherwise, everything is perfect
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! Indeed, some dishes are lighter or more compact, as they are designed for specific energy needs or are less energy-consuming. Don't hesitate to contact us if you need recommendations tailored to your appetite or activity – we are here for that 😊
B
Bryan M.
Rating: 4 out of 5
following a purchase from 15/03/2025
Large order of 30 meals for a trip. I am very surprised and satisfied with almost all the dishes. Careful and quick delivery. Big plus for the brandade, shepherd's pie, free-range chicken and vegetables, as well as for the truffade. Really great, can't wait to taste the others. I give 4/5 because I was disappointed with the Mexican semolina and the Indian pasta which I didn't find very good (except in case of survival!)
Translated reviews
Response from Freezedried & Co
We are delighted to know that most of the meals pleased you :) And for the rest... It's true that the spice blends may not be to everyone's taste. But it's sure that for survival, it does the job. The advantage of our site is that we have plenty of other delicious options that might please you! It would be a pleasure to assist you again on your next trip.
B
Bernard T.
Rating: 4 out of 5
following a purchase from 01/04/2025
Choice, reasonable prices, fast delivery. But suggesting to buy every week is just okay.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! Some customers like to stay updated on new products, but you can unsubscribe from the newsletter at any time if you no longer wish to receive weekly emails :)
P
Patrick D.
Rating: 4 out of 5
following a purchase from 01/04/2025
good
Translated reviews
Response from Freezedried & Co
Thank you!
C
Cesáreo Martín O.
Rating: 3 out of 5
following a purchase from 27/03/2025
normal
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to leave us your feedback. We regret that your experience has been only partially satisfactory. If you have any suggestions or if something did not meet your expectations, please feel free to share it with us. We are here to listen to you and improve.
A
Alain B.
Rating: 4 out of 5
following a purchase from 28/03/2025
Wide selection of items
Translated reviews
Response from Freezedried & Co
The hardest part is choosing ;)
R
Rodríguez Fernández José M.
Rating: 2 out of 5
following a purchase from 16/03/2025
Many problems with the package reception at the pickup points
Translated reviews
Response from Freezedried & Co
Hello,
Thank you for your message. We are sorry to hear that you had difficulties picking up your package at the pickup point.
We know how important smooth delivery is, and we work every day with our partners to improve this service. Please feel free to contact us directly whenever a problem arises: we are here to help you and find a solution quickly.
We hope that the products fully satisfy you.
Sincerely,
P
Philippe B.
Rating: 4 out of 5
following a purchase from 12/03/2025
super fast delivery. product as described
Translated reviews
Response from Freezedried & Co
Thank you for your order!
S
STEVEN D.
Rating: 4 out of 5
following a purchase from 03/03/2025
Good assortment including organic dishes, competitive prices, pleasant and efficient service, fast delivery. A reference.
Translated reviews
J
Jean-Michel C.
Rating: 4 out of 5
following a purchase from 03/03/2025
The products I wanted with a good quality/price ratio
Translated reviews
P
Pascal H.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good ordering and delivery service, but haven't consumed the products yet, but I know most of them!
Translated reviews
R
Robert E.
Rating: 4 out of 5
following a purchase from 27/02/2025
This is the third time I order, and it has always been perfect. Some brands are better than others, but overall it's edible.
Translated reviews
P
patricia B.
Rating: 4 out of 5
following a purchase from 23/02/2025
We were 3 on hikes, 3 tasting the savory dishes, very good, well-spiced, very generous portions, perfect. However, we did not like the breakfast, too bland. We were still happy to have something to eat independently. The order and shipping were perfect, we will try another recipe.
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback on the dishes! Noted for the breakfast ;-) Feel free to try other brands. The Lyo team
P
Pierre D.
Rating: 4 out of 5
following a purchase from 26/01/2025
Yes, we finally received our parcel in Funchal after a lot of anxiety about its arrival! Thanks for everything!
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The shipment was indeed hectic, but fortunately all's well that ends well. The Lyo team
N
Nicolas B.
Rating: 4 out of 5
following a purchase from 04/02/2025
fast, accurate delivery
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Alexandre K.
Rating: 4 out of 5
following a purchase from 30/01/2025
very good products but deplorable chronospost service
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We are sorry for the delivery problem. Please do not hesitate to contact us at [email protected] if you encounter any problems or delays. Thank you for your understanding.
E
Etienne C.
Rating: 4 out of 5
following a purchase from 28/01/2025
No problem with this order.
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
E
Eve F.
Rating: 2 out of 5
following a purchase from 26/01/2025
Disappointed. Order error
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We apologize for the inconvenience. Please be aware that this kind of error is exceptional and that we take the utmost care in preparing our orders. We have already replied to you by e-mail.
R
Rafael G.
Rating: 4 out of 5
following a purchase from 23/01/2025
Fast delivery. The products are fine.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. The Freeze Dried & Co.
E
Emily J.
Rating: 4 out of 5
Translated reviews
E
Emily J.
Rating: 4 out of 5
-
Translated reviews
E
Emily J.
Rating: 4 out of 5
Translated reviews
E
Emily J.
Rating: 4 out of 5
-
Translated reviews
P
Pierre P.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre P.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre P.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre P.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
C
Carlos R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Comprador verificado
Rating: 4 out of 5
Reliability and speed of delivery
Translated reviews
Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
J
Jean T.
Rating: 4 out of 5
A wide choice of products, but expensive, unfortunately.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! We make a point of offering a wide selection of quality products, but we understand that prices can sometimes seem high. We do our best to offer the best value for money, and we also regularly run promotions and special offers. Take a look at our special offers, and if you need advice on which product is right for you, we're here to help! Team Lyo
T
Theo T.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Theo T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Theo T.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Theo T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine B.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Jean R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
The Lyo team thanks you for the note :)
P
Pierre M.
Rating: 4 out of 5
Fast and careful shipping
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
M
Miguel L.
Rating: 3 out of 5
We bought for 2790, and the pallet was damaged, with deformed boxes and some are no longer airtight because you can smell the spices. Please suggest a solution. I have expressed all my reservations to the deliveryman on his delivery note (see photos).
Translated reviews
Response from Freezedried & Co
We apologize for any inconvenience caused by your delivery. During transport, some parcels may be mishandled, this being beyond our control. That said, we are passing on the information to our logistics colleagues. We have also just contacted you by e-mail to return the damaged goods. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty ;)
J
Jean R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Claire B.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire B.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire B.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire B.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Hugo M.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo M.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo M.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo M.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
G
Guillaume D.
Rating: 4 out of 5
Translated reviews
G
Guillaume D.
Rating: 4 out of 5
-
Translated reviews
G
Guillaume D.
Rating: 4 out of 5
Translated reviews
G
Guillaume D.
Rating: 4 out of 5
-
Translated reviews
We use cookies for audience measurement and improving user experience.
English 