Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 924 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 3 and 5 stars

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K
Karim B.
Rating: 3 out of 5
Long delivery times and not necessarily followed up all the time
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Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are beyond our control, but we do our best to ship quickly. Please do not hesitate to contact our customer service department by phone 02 97 87 23 73 or by e-mail [email protected] so that we can help you. The Lyo Team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean L.
Rating: 5 out of 5
Used for navigation, with a preference for aperitif dishes
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
P
Pierre B.
Rating: 5 out of 5
We take everything seriously: tracking, shipping and box protection.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Lucie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
G
Guillaume T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
J
Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Charlotte L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
C
Charlotte L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
C
Charlotte L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Lucie R.
Rating: 5 out of 5
Excellent products, quality, fast delivery, never disappointed.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
O
Omar M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
O
Omar M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
O
Omar M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
A
Anais B.
Rating: 5 out of 5
First order at lyophilise&co and it went well?
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Response from Freezedried & Co
Thank you for your feedback on your first order with us :) We're delighted to have you with us! Don't hesitate to contact us by phone 02 97 87 23 73 or by e-mail [email protected] if you have any questions about your next adventures :) The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Lucas R.
Rating: 5 out of 5
Serious site. Choice and fair prices!
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
P
Pierre T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Pierre T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Pierre T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
J
Jean M.
Rating: 5 out of 5
Short delivery time well packaged product
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
L
Laurent B.
Rating: 5 out of 5
Consistently high quality products and super-fast delivery!
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Response from Freezedried & Co
Thank you for your confidence, and for this review ????? :) The Lyo team
F
Fatima R.
Rating: 5 out of 5
Reliable company
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
T
Theo R.
Rating: 5 out of 5
Excellent contact, friendly and quality. Delivered quickly. Recommend without hesitation
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine L.
Rating: 5 out of 5
Fast
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Lucie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucas R.
Rating: 5 out of 5
Extremely well-designed site. High-quality products hard to find elsewhere, including hiking gear imported from the USA at a very fair price. Fast, accurate shipping. Responsive, friendly customer service.
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Response from Freezedried & Co
Thank you for your opinion, we are touched by your comment. A big thank you for your trust :) The Lyo team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean R.
Rating: 5 out of 5
as always, fast and safe shipping, on time, lyophilise and co always as professional and serious as happiness product faithful to the description and at the top thank you to you?
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Response from Freezedried & Co
Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team
S
Sophie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine T.
Rating: 2 out of 5
Products were as expected, but delivery was made to a different relay point than the one requested, 40 minutes away!
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P
Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
P
Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
P
Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Mehdi M.
Rating: 5 out of 5
Fast reception
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
S
Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Antoine B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Antoine B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Comprador Verificado
Rating: 5 out of 5
Very fast delivery and very good presentation, now it's time to try the products but I have no doubt that I will love them!
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Response from Freezedried & Co
Thank you for your feedback! We are very touched by your comment. Thank you very much for your confidence :) The Lio team
L
Lucas M.
Rating: 5 out of 5
Fast and accurate shipping
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
S
Sophie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
S
Sophie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
S
Sophie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
S
Samir B.
Rating: 5 out of 5
Wide range of products. Responsive after-sales service. Always on the lookout for better-performing products that are rarely distributed in France, both in terms of food and equipment (I'm thinking in particular of Zpacks products). My reference store for self-sufficient trekking food.
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