Customer reviews of Freezedried & Co

W

William T.

Rating: 5 out of 5

Published on 05/03/2023 à 11h51

Strengths: - Product quality, - Team skills, - Customer service quality.

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

N

Nicolas M.

Rating: 5 out of 5

Published on 04/03/2023 à 13h25

Excellent interpersonal skills, attentive team. I can only recommend ?

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team

G

Guillaume B.

Rating: 5 out of 5

Published on 04/03/2023 à 13h21

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 04/03/2023 à 13h21

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 04/03/2023 à 13h21

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h10

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h10

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h10

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h06

Great products and super fast delivery!

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Many thanks for your feedback. The Lyophilise & Co team

J

Jean P.

Rating: 5 out of 5

Published on 04/03/2023 à 09h23

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 04/03/2023 à 09h23

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 04/03/2023 à 09h23

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Michel M.

Rating: 5 out of 5

Published on 03/03/2023 à 16h17

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Michel M.

Rating: 5 out of 5

Published on 03/03/2023 à 16h17

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Michel M.

Rating: 5 out of 5

Published on 03/03/2023 à 16h17

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

C

Comprador Verificado

Rating: 5 out of 5

Published on 03/03/2023 à 12h42

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thank you for the review ?????. The Lyophilized & Co team

A

Antoine T.

Rating: 5 out of 5

Published on 03/03/2023 à 11h38

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine T.

Rating: 5 out of 5

Published on 03/03/2023 à 11h38

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine T.

Rating: 5 out of 5

Published on 03/03/2023 à 11h38

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Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre R.

Rating: 3 out of 5

Published on 03/03/2023 à 10h45

Dishes ordered with a relatively short BBD (NOV 2023). Too expensive to return! I am disappointed and will think again before ordering. Concerning the delivery, RAS.

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thank you for your feedback. Can you tell us more about the dishes in question? If it's the Tent Meals brand, it's an English artisanal brand "all homemade" and the DLUO/DDM are 1 year after manufacture (they are completely consumable beyond that). Depending on the batch and therefore its date of manufacture, the order date + shipping from England, you may have a delay of a few months. If it's another brand, please contact our sales department team(at)lyophilise.com. We hope to have clarified this point. The Lyo team

G

Guillaume M.

Rating: 5 out of 5

Published on 02/03/2023 à 12h43

Fast parcel delivery

Translated reviews

Response from Freezedried & Co Published on 03/03/2023

The Lyophilise & Co team thanks you for the note and for your opinion :)

M

Michel B.

Rating: 5 out of 5

Published on 02/03/2023 à 11h24

Very good service, even for email enquiries!

Translated reviews

Response from Freezedried & Co Published on 03/03/2023

Thank you very much for your feedback! The Lyophilise & Co team :)

N

Nicolas R.

Rating: 5 out of 5

Published on 01/03/2023 à 11h06

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Translated reviews

Response from Freezedried & Co Published on 02/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas R.

Rating: 5 out of 5

Published on 01/03/2023 à 11h06

Translated reviews

Response from Freezedried & Co Published on 02/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas R.

Rating: 5 out of 5

Published on 01/03/2023 à 11h06

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Translated reviews

Response from Freezedried & Co Published on 02/03/2023

Thanks for the note ????? :) The Lyo team

C

Comprador Verificado

Rating: 5 out of 5

Published on 28/02/2023 à 12h49

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Translated reviews

Response from Freezedried & Co Published on 01/03/2023

Thank you for the review ?????. The Lyophilized & Co team

V

Verified Buyer

Rating: 5 out of 5

Published on 28/02/2023 à 09h15

Response from Freezedried & Co Published on 28/02/2023

Thank you for this rating! The Freezedried & Co team

S

Sophie L.

Rating: 5 out of 5

Published on 27/02/2023 à 11h49

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Translated reviews

Response from Freezedried & Co Published on 28/02/2023

Thanks for the note ????? :) The Lyo team

S

Sophie L.

Rating: 5 out of 5

Published on 27/02/2023 à 11h49

Translated reviews

Response from Freezedried & Co Published on 28/02/2023

Thanks for the note ????? :) The Lyo team

S

Sophie L.

Rating: 5 out of 5

Published on 27/02/2023 à 11h49

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Translated reviews

Response from Freezedried & Co Published on 28/02/2023

Thanks for the note ????? :) The Lyo team

L

Laurent R.

Rating: 5 out of 5

Published on 27/02/2023 à 11h48

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Translated reviews

Response from Freezedried & Co Published on 28/02/2023

Thanks for the note ????? :) The Lyo team

L

Laurent R.

Rating: 5 out of 5

Published on 27/02/2023 à 11h48

Translated reviews

Response from Freezedried & Co Published on 28/02/2023

Thanks for the note ????? :) The Lyo team

L

Laurent R.

Rating: 5 out of 5

Published on 27/02/2023 à 11h48

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Translated reviews

Response from Freezedried & Co Published on 28/02/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas P.

Rating: 5 out of 5

Published on 21/02/2023 à 16h48 following a purchase from 21/02/2023

Well, first opinion but necessary, delivery problem at Chronopost in their warehouse (parcel damaged then transferred to another box), customer service listened and throughout the process, gave me all the information. Once opened, 3 items missing (no doubt due to the problem at Chronopost), one call to Lyophilisé later, missing contents sent. Very professional, thank you.

Translated reviews

Response from Freezedried & Co Published on 22/02/2023

Wow! Thank you for your opinion, our team is keen to do well, so a big thank you for this feedback and for your trust :) We'll pass the message on to the whole Lyo team!

G

Guillaume P.

Rating: 5 out of 5

Published on 03/02/2023 à 14h14

As usual, the order was delivered in record time, and conformed to the specifications. Perfect!

Translated reviews

Response from Freezedried & Co Published on 07/02/2023

Thank you for your trust and loyalty :) The Lyo team

A

Ava A.

Rating: 5 out of 5

Published on 30/01/2023 à 10h30

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Translated reviews

Response from Freezedried & Co Published on 31/01/2023

Thanks for the note ????? :) The Lyo team

A

Ava A.

Rating: 5 out of 5

Published on 30/01/2023 à 10h30

Translated reviews

Response from Freezedried & Co Published on 31/01/2023

Thanks for the note ????? :) The Lyo team

A

Ava A.

Rating: 5 out of 5

Published on 30/01/2023 à 10h30

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Translated reviews

Response from Freezedried & Co Published on 31/01/2023

Thanks for the note ????? :) The Lyo team

J

Jean M.

Rating: 5 out of 5

Published on 27/01/2023 à 15h07

fast, careful shipping and product availability.

Translated reviews

Response from Freezedried & Co Published on 30/01/2023

Many thanks for your feedback. The Lyophilise & Co team

L

Laurent D.

Rating: 5 out of 5

Published on 27/01/2023 à 14h04

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Translated reviews

Response from Freezedried & Co Published on 30/01/2023

Thanks for the note ????? :) The Lyo team

L

Laurent D.

Rating: 5 out of 5

Published on 27/01/2023 à 14h04

Translated reviews

Response from Freezedried & Co Published on 30/01/2023

Thanks for the note ????? :) The Lyo team

L

Laurent D.

Rating: 5 out of 5

Published on 27/01/2023 à 14h04

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Translated reviews

Response from Freezedried & Co Published on 30/01/2023

Thanks for the note ????? :) The Lyo team

C

Charlotte R.

Rating: 5 out of 5

Published on 26/01/2023 à 21h48

Fast service and a wide selection of products. But the jams in the French survival rations really taste synthetic.

Translated reviews

Response from Freezedried & Co Published on 27/01/2023

Thank you very much for your feedback! We'll take your feedback into account! The Lyophilise & Co team wishes you a wonderful day :)

O

Omar M.

Rating: 5 out of 5

Published on 26/01/2023 à 11h08

Excellent customer service. I order with my eyes closed.

Translated reviews

Response from Freezedried & Co Published on 27/01/2023

Thank you for your comment and your confidence! Have a nice day ;) The Lyo team

J

Julie M.

Rating: 5 out of 5

Published on 26/01/2023 à 07h18

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Translated reviews

Response from Freezedried & Co Published on 26/01/2023

Thanks for the note ????? :) The Lyo team

J

Julie M.

Rating: 5 out of 5

Published on 26/01/2023 à 07h18

Translated reviews

Response from Freezedried & Co Published on 26/01/2023

Thanks for the note ????? :) The Lyo team

J

Julie M.

Rating: 5 out of 5

Published on 26/01/2023 à 07h18

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Translated reviews

Response from Freezedried & Co Published on 26/01/2023

Thanks for the note ????? :) The Lyo team

C

Comprador Verificado

Rating: 5 out of 5

Published on 25/01/2023 à 09h09

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Translated reviews

Response from Freezedried & Co Published on 26/01/2023

Thank you for the review ?????. The Lyophilized & Co team

C

Comprador Verificado

Rating: 5 out of 5

Published on 24/01/2023 à 21h00

All the food is perfect and delicious

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thank you for your comments after your order on our website :) The Lio Team

G

Guillaume R.

Rating: 5 out of 5

Published on 24/01/2023 à 17h04

Product quality, fast delivery and follow-up

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thank you for your feedback. The Lyo team :)

L

Laurent D.

Rating: 5 out of 5

Published on 24/01/2023 à 10h55

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Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

L

Laurent D.

Rating: 5 out of 5

Published on 24/01/2023 à 10h55

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

L

Laurent D.

Rating: 5 out of 5

Published on 24/01/2023 à 10h55

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Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

V

Verified Buyer

Rating: 5 out of 5

Published on 24/01/2023 à 09h48

Shipped on time, arrived in excellent condition and as advertised.

Response from Freezedried & Co Published on 24/01/2023

Thank you for your coment ! Have a nice day :) The Freezedried & Co team

A

Antoine M.

Rating: 5 out of 5

Published on 23/01/2023 à 16h45

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Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

A

Antoine M.

Rating: 5 out of 5

Published on 23/01/2023 à 16h45

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

A

Antoine M.

Rating: 5 out of 5

Published on 23/01/2023 à 16h45

-

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas T.

Rating: 5 out of 5

Published on 23/01/2023 à 11h34

Very good site and really top delivery! Delivery 4 days before the scheduled date?

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team

M

Marie R.

Rating: 5 out of 5

Published on 23/01/2023 à 11h25

Good choice of products, very responsive and excellent customer service. A brand to recommend, you can go there with your eyes closed!

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

J

James S.

Rating: 5 out of 5

Published on 23/01/2023 à 11h22

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Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

J

James S.

Rating: 5 out of 5

Published on 23/01/2023 à 11h22

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

J

James S.

Rating: 5 out of 5

Published on 23/01/2023 à 11h22

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Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thanks for the note ????? :) The Lyo team

E

Emily S.

Rating: 5 out of 5

Published on 23/01/2023 à 10h13

All good. Product description, delivery time. Bravo, keep up the good work.

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

L

Lucas D.

Rating: 5 out of 5

Published on 22/01/2023 à 18h14

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Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 22/01/2023 à 18h14

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 22/01/2023 à 18h14

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Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 22/01/2023 à 11h09

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Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 22/01/2023 à 11h09

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 22/01/2023 à 11h09

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Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

A

Anais L.

Rating: 5 out of 5

Published on 22/01/2023 à 11h08

Responsiveness, reliability, good quality product.

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thank you for your feedback. The Lyo team :)

T

Theo R.

Rating: 5 out of 5

Published on 22/01/2023 à 10h50

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Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

T

Theo R.

Rating: 5 out of 5

Published on 22/01/2023 à 10h50

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

T

Theo R.

Rating: 5 out of 5

Published on 22/01/2023 à 10h50

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Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note ????? :) The Lyo team

A

Antoine M.

Rating: 5 out of 5

Published on 21/01/2023 à 10h26

Good products, fast delivery and long shelf life

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for your comment! Have a nice day ;) The Lyo team