Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Order conforms to my expectations. Packing always done with seriousness. Well done to the team.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
C
Comprador verificado
Rating: 5 out of 5
Fast shipping, everything exactly as described, very good quality.
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Response from Freezedried & Co
Thank you for your feedback! We are very touched by your comment. Thank you very much for your confidence :) The Lio team
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Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team :)
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Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team :)
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Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team :)
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Sophie B.
Rating: 5 out of 5
Perfect, I recommend
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Pierre M.
Rating: 5 out of 5
Fast delivery times
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team wishes you a good day :)
G
Guillaume D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Guillaume D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Guillaume D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Anais R.
Rating: 5 out of 5
Hello Apart from their products, which are really nice, we are dealing here with a very pleasant and responsive team. Shipping is fast and the parcel is always well packed. What more could we ask for? Thank you very much.
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
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Pierre M.
Rating: 5 out of 5
Fast and efficient.
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team ;)
A
Antoine L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel T.
Rating: 3 out of 5
Same-day shipping is just ridiculous: if the order is placed after 1 p.m., you have to wait until the next day or even the day after that, in the middle of the afternoon. Frankly, there's no point in being in a hurry, you might as well go elsewhere.
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Response from Freezedried & Co
Hello, your parcel was prepared the day after your order (ordered on 02/08, picked up by the carrier on 03/08). You then chose a 48h delivery with Colissimo. Unfortunately delivery was delayed and the parcel was delivered on 06/08. Sorry for the delay. For all urgent orders, please choose a 24h delivery or contact us in advance. Thank you in advance for your understanding. Sincerely yours, the Lyo team
J
Javier G.
Rating: 5 out of 5
a parcel delivered to a ghost relay point, the Post Office does not solve the problem, customer service contact who re-delivers a parcel on time after investigation!! to the topissime and freeze-dried practical bivouac.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for the review ?????. The Lyophilized & Co team
P
Pierre M.
Rating: 5 out of 5
Speed and product quality
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Comprador verificado
Rating: 3 out of 5
None of the orders placed have arrived on the proposed day, in fact one of them arrived 3 days later. As for the products, they are very good both in quality and taste.
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Response from Freezedried & Co
Thank you very much for your loyalty and feedback on our services. Your orders have been shipped quickly by our logistics department. Unfortunately, delivery times may vary depending on the carrier - for Spain the delivery time is between 3 to 5 working days. If your order is urgent, you can contact us to change to a faster carrier. Thank you for your understanding, best regards. The Lio team
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Laurent D.
Rating: 5 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Lucas M.
Rating: 5 out of 5
Perfect company for serious and efficient.I recommend with eyes closed.
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
M
Marie D.
Rating: 5 out of 5
Fast, as ordered
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Sophie M.
Rating: 5 out of 5
Top site, very fast parcel delivery, thank you.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Laurent B.
Rating: 5 out of 5
Fast shipping and your other products will be part of my next trip. Thank you
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Response from Freezedried & Co
Thank you for your feedback on your first order with us :) We're delighted to have you with us! Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventures :) The Lyo team
M
Michel R.
Rating: 5 out of 5
Supermarket company where employees seem to feel good about their jobs
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Response from Freezedried & Co
Thank you for your comment ?????! We're a small company, so we're keen to do our job well. And all the colleagues on the Lyo team agree: "we're happy to do our job...". Have a nice day. The Lyo Team
K
Karim B.
Rating: 5 out of 5
Speed of delivery.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
M
Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 3 out of 5
They do not respond to messages or questions. Ils n'ont pas répondent aux demandes envoyées. Satisfait par produit et expédition rapide.
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Response from Freezedried & Co
Bonjour et merci de votre avis. En effet, nous n'avons pas vu votre demande et nous en sommes en sommes désolés. Ma collègue procède à un remboursement équivalent à la remise que vous auriez dû percevoir suite au problème de code que vous avez rencontré. Thank you for your understanding for this human error. The Lyo team
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Nicolas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent D.
Rating: 5 out of 5
The choice and speed of delivery. Everything is well packed, no bumps on the boxes. My pump filters msr we can have the spare cartridge remains to see for the spare parts just in case. The site is well classified.
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
E
Emily B.
Rating: 5 out of 5
interesting choice and very fast delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Lucas B.
Rating: 5 out of 5
The products corresponded to my expectations, delivery in 48h Perfect
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Carlos F.
Rating: 5 out of 5
Fast delivery, good communication on their part. Packages well packed. Thank you
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
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Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo M.
Rating: 5 out of 5
Fast, clean delivery. Thank you to them and to the person who did the packing.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Anais L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent B.
Rating: 5 out of 5
site with great offer, clear information, good value for money, friendly and responsive customer service, fast shipping. always a pleasure to order.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
A
Antoine B.
Rating: 5 out of 5
Fast, efficient, quickly delivered.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for the review ?????. The Lyophilized & Co team
M
Michel R.
Rating: 5 out of 5
Very responsive customer support! Great experience!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Comprador verificado
Rating: 5 out of 5
Perfect packaging, good product and speed.
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
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Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
Site really top I had a shortage of stock on 2 products I was contacted the day after the order and they took has their charge the extra cost of 2 products equivalent to those ordered I recommend even if sometimes it can be a little cheaper elsewhere there will not be as good sav!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
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