The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Wow! Thank you for your opinion, we are touched by your comment. Many thanks for your trust :) The Lyo team
P
Pierre B.
Rating: 5 out of 5
ALL
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
H
Hugo D.
Rating: 5 out of 5
RAS Fast, accurate delivery Clear website Fair prices
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie T.
Rating: 5 out of 5
Weight and kcal at the level of the evolution of the order fast delivery very good
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
A
Antoine B.
Rating: 3 out of 5
A product that was not in stock was exchanged for another of lesser value, without my having had the opportunity to choose, and I didn't notice the difference in value.
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Response from Freezedried & Co
Thank you for your feedback. On our side, everything was taken care of. Your granola cherry chocolate mousse Fuel was out of stock, so we switched to the Summit to Eat brand, which is from the same manufacturer and produces exactly the same granola cherry chocolate mousse recipe. While the latter was 60 cts cheaper (a credit note was issued for a future order), you gained in the exchange because the recipe is heavier than FUEL's, and the two brands were not initially intended for the same audiences (one for storage, the other for outdoor activities). In any case, my colleagues are in the process of refunding your credit and we hope to have cleared up any doubts about our order management. The Lyo Team
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Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent R.
Rating: 5 out of 5
Parcel received very quickly, well prepared (thanks to Laurine), everything was impeccable.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
J
Jean L.
Rating: 5 out of 5
Wide selection, clear information, fast delivery - all good things!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Nicolas P.
Rating: 5 out of 5
Super fast shipping! Thank you
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
S
Sophie D.
Rating: 5 out of 5
Efficient and fun for me as an occasional customer. Perhaps develop the healthy and "organic" aspect of the products?
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Omar E.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Omar E.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
O
Omar E.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
I
Isabel M.
Rating: 5 out of 5
As responsive as ever :)
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
Well packed parcel, received on time! Thank you so much!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
Serious store. Product shipped quickly and very well packaged. Thank you very much!
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
A
Antoine B.
Rating: 5 out of 5
Choice of products and speed of shipment
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
Quality material and very fast shipping
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
P
Pierre M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine D.
Rating: 5 out of 5
Fast and always very serious in their order and product ?
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
N
Nicolas M.
Rating: 5 out of 5
Convar 7 cookie parcel, sent by Lyophilisé and Co as soon as supplies last. Lyophilisé and Co is a serious company. I recommend them. Patrick H
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Response from Freezedried & Co
Thank you Patrick for your feedback. Have a great week. The Lyo Team
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Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel R.
Rating: 5 out of 5
Variety of products, fast delivery and after-sales service
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
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Nicolas T.
Rating: 5 out of 5
Responsiveness, speed, availability
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
T
Theo L.
Rating: 5 out of 5
The double-portion packs are very competitive and hard to find...finally someone who understands that it's indecent to make an indecent profit on starchy foods. So bravo. I'm going to visit them next time.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
A
Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
Perfect as always
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
Fast, careful delivery
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
J
Julie D.
Rating: 5 out of 5
I regularly buy bilberry powder. I really like the taste and it's very practical to use in the morning with other fruits.
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Response from Freezedried & Co
Thank you for your feedback and your confidence. The Lyo team :)
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Theo P.
Rating: 2 out of 5
The prices are becoming exorbitant, and on top of that you have to pay the postage. I will not advertise. Thank you very much.
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Response from Freezedried & Co
Hello, we are resellers and not manufacturers, and to be totally transparent, we have also been surprised by the increase in some of our suppliers' prices, both for purchases and resales. Sometimes we don't defer price increases when it's bearable for us. That being said, this year, for most of the increases, we were unable to maintain the 2021 rates and applied the sales rates recommended by our suppliers. There are a number of reasons for this rise in supplier prices: rising raw material costs (or even shortages in some cases), Brexit for UK brands with customs duties that didn't exist before, rising energy costs, the use of more manpower to cope with seasonal peaks, and investment in factories. That said, we regularly run promotions, here's the link: https://www.lyophilise.fr/bons-plans-c-3563 The Lyo team wishes you a good day and a pleasant weekend.
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James J.
Rating: 5 out of 5
Fast, smooth delivery
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
L
Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie P.
Rating: 5 out of 5
on-time delivery, a wide range of products sold, not just meals, and competition from those who see themselves as leaders in the outdoor market!!! the only downside is the relatively long lead time for restocking certain brands of freeze-dried meals.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :) Concerning restocking, some manufacturers have extended their production and delivery times. Don't hesitate to sign up for availability alerts or contact us to be notified of new arrivals or to discover alternatives. We wish you an excellent day. The Lyo Team
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Lucas R.
Rating: 5 out of 5
Very clear website Easy ordering Fast delivery Everything's OK
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
Just perfect!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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