Customer reviews of Freezedried & Co

9,7 /10

Based on 12 924 published reviews

5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 3 and 5 stars

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Sophia B.

Published on 02/04/2022 à 11h29

Serious shipping and quality products

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Response from Freezedried & Co Published on 04/04/2022

The Lyo team thanks you for this nice review ;)

Theo B.

Published on 02/04/2022 à 11h27

Fast and efficient!

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Response from Freezedried & Co Published on 04/04/2022

Thank you for your feedback. The Lyo team :)

Anais D.

Published on 02/04/2022 à 11h13

Products shipped quickly and well packaged. 6th purchase since 2015, always as serious.

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Response from Freezedried & Co Published on 04/04/2022

Thank you for your trust and loyalty :) The Lyo team

Guillaume P.

Published on 02/04/2022 à 10h57

Simply excellent

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Response from Freezedried & Co Published on 28/04/2022

Thank you for your feedback. The Lyo team :)

Theo T.

Published on 02/04/2022 à 10h48

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Response from Freezedried & Co Published on 04/04/2022

Thanks for the note ????? :) The Lyo team

Theo T.

Published on 02/04/2022 à 10h48

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Response from Freezedried & Co Published on 04/04/2022

Thanks for the note ????? :) The Lyo team

Theo T.

Published on 02/04/2022 à 10h48

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Response from Freezedried & Co Published on 04/04/2022

Thanks for the note ????? :) The Lyo team

Hugo D.

Published on 02/04/2022 à 10h29

Fast and compliant thank you!

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Response from Freezedried & Co Published on 04/04/2022

Thank you for your feedback! The Lyo team

Javier R.

Published on 02/04/2022 à 10h21

Fast Compliant

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Response from Freezedried & Co Published on 04/04/2022

Thanks for your comment! Have a nice day ;) The Lyo team

Comprador Verificado

Published on 01/04/2022 à 19h06

Everything is perfect :)

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Response from Freezedried & Co Published on 04/04/2022

Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team

Jean D.

Published on 01/04/2022 à 15h26

Good responsiveness and attentive. Order arrived as expected.

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Response from Freezedried & Co Published on 04/04/2022

Thanks for your comment! Have a nice day ;) The Lyo team

Nicolas D.

Published on 01/04/2022 à 11h38

Products received on time and as described.

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Response from Freezedried & Co Published on 04/04/2022

Thank you for your feedback. The Lyo team :)

Michel L.

Published on 01/04/2022 à 09h57

Excellent

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Response from Freezedried & Co Published on 04/04/2022

Thanks for the note ????? :) The Lyo team

Laurent M.

Published on 01/04/2022 à 09h34

Fast and compliant prices a little high

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Response from Freezedried & Co Published on 04/04/2022

Thank you for your feedback, we apply the prices recommended by our suppliers. Having said that, we have a Bon Plans section where you can find discounts on a selection of items? https://www.lyophilise.fr/bons-plans-c-3563

Manon L.

Published on 31/03/2022 à 15h30

Fast, as expected, just great!

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Response from Freezedried & Co Published on 01/04/2022

Thank you very much for your feedback! The Lyophilise & Co team :)

Antoine L.

Published on 31/03/2022 à 12h43

Fast and efficient thank you very much products confirmed visually but not opened or tasted yet!!!

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Response from Freezedried & Co Published on 01/04/2022

Thank you for your confidence in our products :) The Lyo team

Jean D.

Published on 31/03/2022 à 11h33

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Response from Freezedried & Co Published on 01/04/2022

Thanks for the note ????? :) The Lyo team

Jean D.

Published on 31/03/2022 à 11h33

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Response from Freezedried & Co Published on 01/04/2022

Thanks for the note ????? :) The Lyo team

Jean D.

Published on 31/03/2022 à 11h33

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Response from Freezedried & Co Published on 01/04/2022

Thanks for the note ????? :) The Lyo team

Jean R.

Published on 31/03/2022 à 09h37

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Response from Freezedried & Co Published on 01/04/2022

Thanks for the note ????? :) The Lyo team

Jean R.

Published on 31/03/2022 à 09h37

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Response from Freezedried & Co Published on 01/04/2022

Thanks for the note ????? :) The Lyo team

Jean R.

Published on 31/03/2022 à 09h37

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Response from Freezedried & Co Published on 01/04/2022

Thanks for the note ????? :) The Lyo team

Comprador Verificado

Published on 31/03/2022 à 07h44

More information about the order pending shipment is missing. So you do not know if it is being prepared, has already been sent, expected time ect.

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Response from Freezedried & Co Published on 01/04/2022

Good morning, Your order is pending shipment as the products were not available at the time of your order. Stock information is clearly indicated on the website. We regret that this was not the case at the time of purchase. Our team will contact you by phone or email today. Thank you for your understanding. Best regards, Elodie from Freeze Dried & Co.

Nicolas R.

Published on 30/03/2022 à 19h19

Efficient Simple Clear Fast Compliant

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Response from Freezedried & Co Published on 31/03/2022

Thank you for this comprehensive review :) The Lyo team

Manon M.

Published on 30/03/2022 à 17h50

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Manon M.

Published on 30/03/2022 à 17h50

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Manon M.

Published on 30/03/2022 à 17h50

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Michel R.

Published on 30/03/2022 à 13h28

Very fast delivery

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Response from Freezedried & Co Published on 31/03/2022

Thanks for your comment! Have a nice day ;) The Lyo team

Miguel L.

Published on 30/03/2022 à 10h59

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Miguel L.

Published on 30/03/2022 à 10h59

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Miguel L.

Published on 30/03/2022 à 10h59

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Sophie D.

Published on 30/03/2022 à 10h32

Fast delivery and the problem with the order was quickly sorted out at freeze-dried.co.uk's expense! Bravo

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Response from Freezedried & Co Published on 31/03/2022

Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team

Guillaume B.

Published on 30/03/2022 à 10h17

The speed with which the order was processed, sent and received!

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Response from Freezedried & Co Published on 31/03/2022

Thank you for your feedback. The Lyo team :)

Hugo R.

Published on 30/03/2022 à 09h49

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Hugo R.

Published on 30/03/2022 à 09h49

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Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Hugo R.

Published on 30/03/2022 à 09h49

Translated reviews

Response from Freezedried & Co Published on 31/03/2022

Thanks for the note ????? :) The Lyo team

Theo B.

Published on 30/03/2022 à 09h37

Perfect, very fast delivery and very well packaged products. I am very satisfied. There are still companies that work properly and that's rare.

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Response from Freezedried & Co Published on 31/03/2022

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

Comprador Verificado

Published on 30/03/2022 à 08h36

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Response from Freezedried & Co Published on 31/03/2022

The Lyophilized & Co team thanks you for your note.

Comprador Verificado

Published on 30/03/2022 à 07h11

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Response from Freezedried & Co Published on 31/03/2022

Please do not hesitate to contact us if you have any problems with your order. The Lio Team

Hugo M.

Published on 29/03/2022 à 11h44

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Response from Freezedried & Co Published on 30/03/2022

Thanks for the note ????? :) The Lyo team

Hugo M.

Published on 29/03/2022 à 11h44

Translated reviews

Response from Freezedried & Co Published on 30/03/2022

Thanks for the note ????? :) The Lyo team

Hugo M.

Published on 29/03/2022 à 11h44

Translated reviews

Response from Freezedried & Co Published on 30/03/2022

Thanks for the note ????? :) The Lyo team

Guillaume M.

Published on 29/03/2022 à 11h30

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Response from Freezedried & Co Published on 30/03/2022

Thanks for the note ????? :) The Lyo team

Guillaume M.

Published on 29/03/2022 à 11h30

Translated reviews

Response from Freezedried & Co Published on 30/03/2022

Thanks for the note ????? :) The Lyo team

Guillaume M.

Published on 29/03/2022 à 11h30

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Response from Freezedried & Co Published on 30/03/2022

Thanks for the note ????? :) The Lyo team

Claire L.

Published on 29/03/2022 à 09h43

Plenty of choice, affordable price and very quick to help.

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Response from Freezedried & Co Published on 30/03/2022

Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team

Anais D.

Published on 29/03/2022 à 09h28

Almost everything I needed was out of stock and I find the prices quite high. Otherwise it's not bad :)

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Response from Freezedried & Co Published on 30/03/2022

Thank you for your feedback. Some rations are indeed out of stock. As far as prices are concerned, we apply the prices recommended by the manufacturers. We invite you to subscribe to the alerts available on the desired product sheets to be notified of arrivals :) Have a nice day.

Guillaume R.

Published on 28/03/2022 à 18h01

Very fast delivery

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Response from Freezedried & Co Published on 29/03/2022

Thank you for your confidence :) The Lyo team

Charlotte L.

Published on 28/03/2022 à 16h19

perfect

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Response from Freezedried & Co Published on 29/03/2022

Thank you for your feedback! The Lyo team

Lucie B.

Published on 28/03/2022 à 13h34

Fast preparation and dispatch

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Response from Freezedried & Co Published on 29/03/2022

Thank you for your feedback. The Lyo team :)

William J.

Published on 28/03/2022 à 12h12

Perfect delivery and packaging. Products as ordered. Can't wait to try the freeze-dried menu!

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Response from Freezedried & Co Published on 29/03/2022

Thank you for your feedback. The Lyo team :)

Julie R.

Published on 28/03/2022 à 11h54

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Response from Freezedried & Co Published on 29/03/2022

Thanks for the note ????? :) The Lyo team

Julie R.

Published on 28/03/2022 à 11h54

Translated reviews

Response from Freezedried & Co Published on 29/03/2022

Thanks for the note ????? :) The Lyo team

Julie R.

Published on 28/03/2022 à 11h54

Translated reviews

Response from Freezedried & Co Published on 29/03/2022

Thanks for the note ????? :) The Lyo team

Comprador Verificado

Published on 28/03/2022 à 11h16

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Response from Freezedried & Co Published on 29/03/2022

Thank you for your feedback. The Lyophilized & Co team

Claire D.

Published on 28/03/2022 à 09h37

Translated reviews

Response from Freezedried & Co Published on 29/03/2022

Thanks for the note ????? :) The Lyo team

Claire D.

Published on 28/03/2022 à 09h37

Translated reviews

Response from Freezedried & Co Published on 29/03/2022

Thanks for the note ????? :) The Lyo team

Claire D.

Published on 28/03/2022 à 09h37

Translated reviews

Response from Freezedried & Co Published on 29/03/2022

Thanks for the note ????? :) The Lyo team

Jean R.

Published on 28/03/2022 à 09h23

fast delivery quality product

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Response from Freezedried & Co Published on 29/03/2022

Thank you for this comprehensive review :) The Lyo team

Lucas M.

Published on 27/03/2022 à 16h52

Delivery on time. Ras, thank you.

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Response from Freezedried & Co Published on 28/03/2022

Thank you for this comprehensive review :) The Lyo team