English 
S
Rating: 5 out of 5
Online store of absolute trust. Great stock and outstanding customer service.
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Quick and simple management. I am very satisfied. Excellent, as always.
Translated reviews
P
Rating: 5 out of 5
Fast shipping... items ok!! Great service
Translated reviews
L
Rating: 5 out of 5
Great
Translated reviews
P
Rating: 5 out of 5
Excellent site! Great customer service!
Translated reviews
C
Rating: 5 out of 5
-
Translated reviews
K
Rating: 5 out of 5
Fast delivery, product conforming, competitive price.
Translated reviews
S
Rating: 5 out of 5
I am very satisfied with my purchase.
Translated reviews
B
Rating: 5 out of 5
Very serious and professional
Translated reviews
N
Rating: 5 out of 5
I really liked the products, the taste is excellent, I recommend. Plus, I was delivered in barely 48 hours
Translated reviews
R
Rating: 5 out of 5
Prompt delivery and packaged carefully.
F
Rating: 5 out of 5
Perfect. Fast delivery. Products meet expectations
Translated reviews
N
Rating: 5 out of 5
Fast delivery, items conforming to the order
Translated reviews
M
Rating: 5 out of 5
Delivery time respected
Translated reviews
J
Rating: 5 out of 5
Order prepared very quickly, received quickly as well. Thank you!
Translated reviews
M
Rating: 5 out of 5
Still very satisfied; convenient and not bulky.
Translated reviews
I
Rating: 5 out of 5
Very fast shipping, well protected and in perfect condition. Good price. 100% recommendable.
Translated reviews
O
Rating: 5 out of 5
3rd order on the lyophilized & co site and this time I take 5 minutes to highly recommend it. The prices are reasonable and the deliveries are careful and fast. Happy to support such deserving companies.
Translated reviews
G
Rating: 5 out of 5
Order in perfect condition and fast shipping
Translated reviews
L
Rating: 5 out of 5
Impeccable as usual,
Translated reviews
D
Rating: 5 out of 5
Very good, nothing to complain about.
Translated reviews
C
Rating: 5 out of 5
The shipment of the package was very fast.
Translated reviews
S
Rating: 5 out of 5
Delivered quickly, well packaged, it's perfect :)
Translated reviews
J
Rating: 5 out of 5
Products conform. Very fast and careful delivery. I recommend
Translated reviews
M
Rating: 5 out of 5
Fast delivery, well packaged and products ready to be stored before use.
Translated reviews
T
Rating: 5 out of 5
Tip top
Translated reviews
J
Rating: 5 out of 5
Fast and careful delivery
Translated reviews
J
Rating: 5 out of 5
Interesting prices thanks to easily findable promised codes on the internet. A wide choice of products. Package sent very quickly. Careful packaging. I highly recommend!!
Translated reviews
P
Rating: 2 out of 5
Disappointment for several months regarding Lyophilized: the website was hacked and since then several possibilities to see our favorite items (wishlist) have been lost, along with our loyalty points, and regarding prices, they remain high even if so-called regular marketing promotions offer very little real attractiveness for customers. It's a shame because the team and the initial project were really appreciated. Back to basics please! Thanks!
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to share this detailed feedback, even if it is difficult for us to read.
You are right on several points: we suffered a cyberattack in August 2024, which significantly impacted our site and certain functionalities, particularly wishlists and some elements related to customer accounts. We completely understand the frustration this may have generated, especially for our loyal customers who had their habits on the site.
Regarding prices and promotions, we also hear your comment. We try to offer relevant deals while working with technical products and brands whose prices are often regulated. That said, your feedback is valuable and pushes us to continue improving our approach.
The message is well received on the “Back to basics.” The initial spirit, the closeness with our customers, and the outdoor passion remain at the heart of the project. Thank you for your honesty, and also for your loyalty.
You are right on several points: we suffered a cyberattack in August 2024, which significantly impacted our site and certain functionalities, particularly wishlists and some elements related to customer accounts. We completely understand the frustration this may have generated, especially for our loyal customers who had their habits on the site.
Regarding prices and promotions, we also hear your comment. We try to offer relevant deals while working with technical products and brands whose prices are often regulated. That said, your feedback is valuable and pushes us to continue improving our approach.
The message is well received on the “Back to basics.” The initial spirit, the closeness with our customers, and the outdoor passion remain at the heart of the project. Thank you for your honesty, and also for your loyalty.
J
Rating: 5 out of 5
Perfect, very light, well finished, just need to test it.
Translated reviews
L
Rating: 5 out of 5
Fast shipping, will see the quality over time
Translated reviews
B
Rating: 5 out of 5
Superb product, fast shipping, thank you!
Translated reviews
L
Rating: 5 out of 5
Top notch!
Translated reviews
F
Rating: 5 out of 5
Perfect as usual!
Translated reviews
L
Rating: 5 out of 5
Order and delivery within the expected timeframes
Translated reviews
C
Rating: 5 out of 5
Excellent compact nourishing items that last a long time, just eat&go without cooking equipment, thank you
Translated reviews
N
Rating: 5 out of 5
I am very satisfied and will order again. I love everything you offer, thank you again.
Translated reviews
H
Rating: 5 out of 5
I have been sourcing from Lyophilise for several years, dishes live up to the reviews given. Speed of shipping, multiple choices. Keep it up. Regards.
Translated reviews
I
Rating: 5 out of 5
Everything was great. The website was easy to use, my order arrived quite quickly, and everything was well packed. I’m happy with the service and would order again.
F
Rating: 5 out of 5
fast and compliant delivery: I recommend Lyophilise & Co. Fab.
Translated reviews