Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Thanks for your comment! Have a nice day ;) The Lyo team
S
Sophie R.
Rating: 3 out of 5
The dishes are not particularly succulent. The lemon dessert is far too sweet (although I'm a big fan of sugar). The chocolate mousse is good, but should be called a chocolate dessert, as in my opinion it's not a mousse. In short, the quality/price ratio is not entirely satisfactory.
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Response from Freezedried & Co
Hello and thank you for your feedback. Your order includes 4 recipes from 3 different, rather entry-level brands. Please don't hesitate to ask us to guide you through our catalog of over 450 freeze-dried/dehydrated recipes and our hundred or so sterilized recipes. We'll be delighted to share our team's and our customers' favorite recipes with you :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Nicolas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Nicolas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
G
Guillaume D.
Rating: 5 out of 5
Responsiveness, efficiency, top products, quality service.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Youssef B.
Rating: 5 out of 5
I haven't tested the products yet, but I appreciate the speed of delivery and the quality of the follow-up.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Antoine B.
Rating: 5 out of 5
Very reactive team, either by phone if necessary or by leaving a message on the customer contact form, reply within 24 Delivery within 2,3 days max, quality taste and choice of healthy products. I don't eat many dishes other than homemade, but these are excellent, I've chosen the range of sterilized dishes, poultry dishes or gourmet dishes. Delicious
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
C
Carlos R.
Rating: 5 out of 5
Responsiveness, quality
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
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Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Omar B.
Rating: 5 out of 5
Good prices, real time stock on the site and nutritional values detailed on each product page.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Michel R.
Rating: 5 out of 5
Responsiveness
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Claire B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Claire B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Manon M.
Rating: 5 out of 5
Everything went smoothly, as usual. Fast and accurate delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
J
Jean P.
Rating: 5 out of 5
following a purchase from 25/04/2021
Quality products, varied and adapted to various sporting needs. Reasonable prices. Fast shipping
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Response from Freezedried & Co
Thank you for this comprehensive feedback! The Lyo team
G
Guillaume L.
Rating: 5 out of 5
I don't know what to tell you, the site is well done, just one little thing! There are no gifts for newcomers!
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Response from Freezedried & Co
Thank you for your comment and welcome to Lyophilise & Co :) We're still a small company, so it's not always easy to take this kind of action. That said, we've taken your comment on board and if we can do it, we will. In any case, thank you for your confidence and we remain at your disposal should you have any questions. Have a nice day. The Lyo Team
M
Maria R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Maria R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Pierre B.
Rating: 5 out of 5
4 years of orders... Never a problem
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
M
Manon D.
Rating: 5 out of 5
The range of freeze-dried products on offer is very extensive. My order was dispatched quickly.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
S
Samir E.
Rating: 5 out of 5
Perfectly perfect, parcel received on time, impeccable customer service, slight bug in order tracking but computers are computers.
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Response from Freezedried & Co
Thanks for your nice opinion, and understanding about the bug :) Have a nice day. The Lyo team
G
Guillaume B.
Rating: 5 out of 5
Very good packaging and fast delivery
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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William J.
Rating: 5 out of 5
Fair prices. Fast, free shipping (from a small fee). All you have to do is taste. It'll be in the middle of the Channel in June!
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Response from Freezedried & Co
Thank you for this nice review! Happy tasting to you somewhere on the English Channel ;) The Lyo team
E
Emily S.
Rating: 5 out of 5
As usual nickel
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Laurent P.
Rating: 5 out of 5
perfect as usual
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
J
Jean P.
Rating: 5 out of 5
Delivery on time.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Michel R.
Rating: 5 out of 5
Fast and efficient
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
H
Hugo T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Hugo T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
M
Michel R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Michel R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
H
Hugo R.
Rating: 3 out of 5
Survival gear and impeccable delivery time - nothing to say. On the other hand, I was very disappointed by the little solar-powered, dynamo-charged survival radio... the same radio is 20 euros cheaper on Pearl. As for the quality of the item, it's mediocre (antenna too short range, picks up almost no stations, rather mediocre sound, not to mention the fact that there's no automatic station search... everything's manual and the joysticks/search wheels are hyper-sensitive... frankly, I'm disappointed with this item, which I'd rate 2/5. They need to improve the antenna, sound quality, add an automatic search option and ideally add at least one USB port. Too disappointed with this item given its high price (50 at Lyophilise and 30 at Pearl) and above all its poor operating quality.
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Response from Freezedried & Co
Thank you for your feedback. Concerning product pricing, we apply the reseller price. A small company like ours cannot afford to undercut prices. We hope you will understand. Now, if you're not satisfied with the item, you can return it to us if it's in perfect condition and get your money back, since your order was placed recently. Please contact our team as soon as possible to request your return label by e-mail via team(at)lyophilise.com. The Lyo team
M
Michel L.
Rating: 5 out of 5
Clear website. Quality of advice given over the phone. Efficiency and responsiveness for orders and deliveries. Quality of products offered.
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Response from Freezedried & Co
Thanks for your feedback :) The Lyo team
M
Miguel M.
Rating: 5 out of 5
Very good value for money.
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Response from Freezedried & Co
Thank you for taking the time to rate us :) The Lyo team
C
Camille D.
Rating: 5 out of 5
I ordered the marvellous and succulent dried mangoes from rapunzel...a real treat...that feels like a candy melting under your teeth. The box was suitable for its contents (6 bags of dried mangoes), with one corner slightly damaged/crushed, but given the contents folded into bags, I had no worries about my order.
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Response from Freezedried & Co
Thanks for your feedback :) the Lyo team
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Elise D.
Rating: 5 out of 5
Fast and efficient. I recommend with enthusiasm!
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for this rating! The Lyophilise & Co team
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Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for this rating! The Lyophilise & Co team
G
Guillaume R.
Rating: 5 out of 5
Fluid, easy-to-use website. Quality products with choice. Fast delivery. Very responsive customer service. Great customer experience.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Oliver B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Oliver B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Nicolas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Nicolas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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