The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Shipping is very fast and product descriptions are complete. This gives an accurate opinion on your purchases. I only regret the presence of palm oil in the composition of "my cookies"!
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Response from Freezedried & Co
Thank you for your opinion. It's true that some manufacturers still use palm oil in their recipes. Nevertheless, many are working on this subject to offer a palm-free recipe. For our part, we are being careful and it has become a new criterion in the choice of our new suppliers. Sincerely yours, Team Lyo.
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Antoine B.
Rating: 5 out of 5
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Hugo R.
Rating: 5 out of 5
The shipping speed is excellent, the packaging is very good.
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Anais D.
Rating: 5 out of 5
Items as described. Shipped on time via Chronopost, but they had a small problem. The parcel arrived 1 day late. Lyophilise customer service very responsive, with delivery rescheduled for the next day.
Great quality products and even better customer service. Considerate and efficient, a rare find these days :)
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Pierre P.
Rating: 5 out of 5
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Lucas M.
Rating: 5 out of 5
Fast delivery Choice
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Mehdi B.
Rating: 5 out of 5
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Hugo L.
Rating: 5 out of 5
Fast shipping
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Karim R.
Rating: 5 out of 5
the product is perfect, as is the processing and shipping of the order. fast and efficient. nothing to say.
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Nicolas R.
Rating: 5 out of 5
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Camille T.
Rating: 5 out of 5
Excellent products. Available and responsive team. Hassle-free delivery.
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Lucas P.
Rating: 5 out of 5
Excellent products and top-notch customer service.
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Emily S.
Rating: 5 out of 5
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Nicolas M.
Rating: 5 out of 5
Very fast delivery times
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William J.
Rating: 5 out of 5
As user-friendly, fast and efficient as ever
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Comprador Verificado
Rating: 5 out of 5
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Antonio M.
Rating: 5 out of 5
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Jean L.
Rating: 5 out of 5
The team's friendliness and responsiveness.
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Michel D.
Rating: 5 out of 5
Fast delivery. Good value for money.
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Charlotte D.
Rating: 5 out of 5
Rich assortment. Deadlines and packaging very good. Area for improvement: be a little more transparent about the date of manufacture on the packaging (basically, know what to expect (products delivered are between x and y days from the date of manufacture). So as to be able to plan the order date, for example.
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Pierre P.
Rating: 5 out of 5
Very good
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Theo L.
Rating: 5 out of 5
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Hugo R.
Rating: 5 out of 5
Impeccable merci??
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Elise D.
Rating: 5 out of 5
Fast delivery times Impressive selection Ready-made menus make ordering easy
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Antoine M.
Rating: 5 out of 5
Fast, efficient service
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Anais M.
Rating: 5 out of 5
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Verified Buyer
Rating: 5 out of 5
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Jean P.
Rating: 5 out of 5
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Nicolas L.
Rating: 5 out of 5
As usual, it's perfect! Items, prices, parcels and delivery times are all respected. Order with your eyes closed, you won't be disappointed!
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Lucas D.
Rating: 5 out of 5
all choice availability prices
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Theo R.
Rating: 5 out of 5
perfect thanks!
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Pierre R.
Rating: 5 out of 5
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Lucas L.
Rating: 5 out of 5
Everything is perfect and fast. Bravo
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Anais T.
Rating: 5 out of 5
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Jean D.
Rating: 5 out of 5
Fast and efficient! A wide range of products. Low prices. Top customer service. I highly recommend this site!
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