English 
M
Rating: 5 out of 5
Very good service Gustativement très correct
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Fast refund after cancellation
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M
Rating: 5 out of 5
very well thank you
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C
Rating: 5 out of 5
fast compliance despite the circumstances
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H
Rating: 5 out of 5
Order received on time and compliant.
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N
Rating: 5 out of 5
Very good site, and top delivery
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M
Rating: 5 out of 5
Very satisfying. I had discovered freeze-dried coconut water in another brand that had become unobtainable. The taste is very pleasant, and the 100g packaging is perfect.
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G
Rating: 5 out of 5
Excellent products. Efficient delivery. Bravo
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V
Rating: 5 out of 5
Gladly again
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S
Rating: 5 out of 5
Fast and trouble-free as always!
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J
Rating: 5 out of 5
Good contact. Good product. Good delivery. Recommend.
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I
Rating: 5 out of 5
I like the fact that they show the remaining stock next to the products and give an approximate lead time for unavailable products. Order sent very quickly even during lockdown. Always up to date. Highly recommend.
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L
Rating: 5 out of 5
Choice of menus and speed of delivery
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C
Rating: 5 out of 5
Product presentation, quality and delivery time
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C
Rating: 5 out of 5
Top customer service!
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J
Rating: 5 out of 5
Discovering freeze-dried products during this health crisis our habits are changing Good experience with this site
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C
Rating: 5 out of 5
Super fast and efficient delivery, even during coronavirus season!
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C
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
Real-time inventory, fast shipping despite the crisis
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H
Rating: 5 out of 5
Super
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L
Rating: 5 out of 5
Good doses, large selection, fast service. Perhaps a choice or means of selection for plas with more protein or fat etc... I take them with me on very physically intense mountain bike enduro raids, big days. and it would be nice to be able to choose according to these elements too.
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J
Rating: 5 out of 5
Good product. Fast delivery. Thank you
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J
Rating: 5 out of 5
Even in times of crisis, the team seems mobilized because, for an order on Sunday, I received my package on Tuesday! Bravo et bon courage
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J
Rating: 5 out of 5
Everything is top-notch
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J
Rating: 5 out of 5
choice, opinion
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J
Rating: 5 out of 5
Great products, really fast delivery! Wide range of products. I really recommend!
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C
Rating: 5 out of 5
Trust
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E
Rating: 5 out of 5
The site is really good. My order was missing a product. They called me right away to find a solution with the warmest of welcomes.
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H
Rating: 5 out of 5
Fast, reliable delivery
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T
Rating: 5 out of 5
Delivery problem linked to the closure of the relay point due to covid-19, customer service was extremely reactive and found my parcel at the sorting center so that I could collect it.
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L
Rating: 5 out of 5
An attentive team. Top-notch equipment. Fast shipping.
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G
Rating: 5 out of 5
it's perfect... responsive... and communicative
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C
Rating: 5 out of 5
I like the wide variety of products they have and their logistics capacity, which gives me the security of knowing that their shipments have very long best-before or best-before dates. I also like their friendliness when I ask them about something. I wish the shipping costs were somewhat cheaper.
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T
Rating: 5 out of 5
Unfortunately I wasn't able to taste their products as there was an incident, but I can testify to their seriousness and consideration for their customers. I intend to buy from them again, as I really appreciate their professionalism. Very good service
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Response from Freezedried & Co
Hello, We apologize for this incident, which is beyond our control. We do our utmost to ensure your satisfaction. We would also like to thank you for your feedback on our customer service. Your opinion is the best reward for the Lyophilise & Co team ;)
C
Rating: 5 out of 5
I do not know if it can be done, but in packs of several days, to be able to change some product of the pack, for others, since there is some brand that I have tried and I have not liked so much.
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Response from Freezedried & Co
Good morning, thank you very much for your order. It is possible to change the products of a pack, however we must do it from our side. Then you can send an email ([email protected]) with the modifications. Then we will send you a quotation with the new pack. Thank you very much, best regards. The Lyophilized team
J
Rating: 5 out of 5
As usual, an incredible quality of service, a kindness rarely had on the phone when there is a request to make, products as top each other!
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E
Rating: 5 out of 5
Responsiveness, quality of delivery.
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L
Rating: 5 out of 5
Professionalism!
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C
Rating: 5 out of 5
Fast, precise
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T
Rating: 5 out of 5
Fast and compliant. Really great. Samples would be appreciated.
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