Customer reviews of Freezedried & Co

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Lucia L.

Rating: 5 out of 5

Published on 07/11/2019 à 14h12 following a purchase from 07/11/2019

The products I bought are very well designed and the team is very good at advising me on the products they offer. I personally recommend the site.

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Mehdi B.

Rating: 5 out of 5

Published on 06/11/2019 à 14h51 following a purchase from 06/11/2019

Unpleasant relay point

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Response from Freezedried & Co Published on 07/11/2019

Hello, thank you for your feedback. We will pass on this information to our carrier. Unfortunately, it's difficult to anticipate people's moods/characters :-( Kind regards, Elodie from Team Lyo.

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Henry J.

Rating: 5 out of 5

Published on 06/11/2019 à 14h51 following a purchase from 06/11/2019

Unpleasant relay point

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Response from Freezedried & Co Published on 07/11/2019

Hello, thank you for your feedback. We will pass on this information to our carrier. Unfortunately, it's difficult to anticipate people's moods/characters :-( Kind regards, Elodie from Team Lyo.

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Claire D.

Rating: 5 out of 5

Published on 06/11/2019 à 08h49 following a purchase from 06/11/2019

Very good

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Nicolas B.

Rating: 5 out of 5

Published on 06/11/2019 à 08h49 following a purchase from 06/11/2019

Very good

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Claire R.

Rating: 5 out of 5

Published on 05/11/2019 à 11h17 following a purchase from 05/11/2019

Super fast

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Sophie D.

Rating: 5 out of 5

Published on 05/11/2019 à 11h17 following a purchase from 05/11/2019

Super fast

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Marie T.

Rating: 5 out of 5

Published on 05/11/2019 à 10h33 following a purchase from 05/11/2019

Very fast delivery

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Nicolas R.

Rating: 5 out of 5

Published on 05/11/2019 à 10h33 following a purchase from 05/11/2019

Very fast delivery

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Hugo D.

Rating: 5 out of 5

Published on 04/11/2019 à 13h47 following a purchase from 04/11/2019

Very good site, you have a choice of products, everything is well detailed, whether it's the composition or the shelf life. Communication is top notch, we contact you in case of problems and advise you on the products. Thank you

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Jean B.

Rating: 5 out of 5

Published on 04/11/2019 à 13h47 following a purchase from 04/11/2019

Very good site, you have a choice of products, everything is well detailed, whether it's the composition or the shelf life. Communication is top notch, we contact you in case of problems and advise you on the products. Thank you

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Henry J.

Rating: 5 out of 5

Published on 04/11/2019 à 08h10 following a purchase from 04/11/2019

Very good product, meal for the van fitted out for weekends or vacations. Le top

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Theo L.

Rating: 5 out of 5

Published on 04/11/2019 à 08h10 following a purchase from 04/11/2019

Very good product, meal for the van fitted out for weekends or vacations. Le top

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Julie R.

Rating: 5 out of 5

Published on 03/11/2019 à 12h22 following a purchase from 03/11/2019

Fast and efficient

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Guillaume D.

Rating: 5 out of 5

Published on 03/11/2019 à 12h22 following a purchase from 03/11/2019

Fast and efficient

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Claire R.

Rating: 5 out of 5

Published on 03/11/2019 à 08h08 following a purchase from 03/11/2019

Never disappointed, incredibly efficient logistics

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Michel M.

Rating: 5 out of 5

Published on 03/11/2019 à 08h08 following a purchase from 03/11/2019

Never disappointed, incredibly efficient logistics

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Pierre M.

Rating: 5 out of 5

Published on 02/11/2019 à 18h21 following a purchase from 02/11/2019

Very good

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Karim E.

Rating: 5 out of 5

Published on 02/11/2019 à 18h21 following a purchase from 02/11/2019

Very good

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Manon R.

Rating: 3 out of 5

Published on 01/11/2019 à 00h07 following a purchase from 01/11/2019

No SMS notification that the parcel is available at the collection point... Maybe you should consider changing your delivery service.

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Response from Freezedried & Co Published on 04/11/2019

Hello, thank you for your message and sorry for the inconvenience. After checking your customer file, it seems that a digit is missing from your telephone number. Could you please provide and/or complete the number? Thank you in advance for your understanding. Yours sincerely, Elodie from Team Lyo

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Lucas D.

Rating: 3 out of 5

Published on 01/11/2019 à 00h07 following a purchase from 01/11/2019

No SMS notification that the parcel is available at the collection point... Maybe you should consider changing your delivery service.

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Response from Freezedried & Co Published on 04/11/2019

Hello, thank you for your message and sorry for the inconvenience. After checking your customer file, it seems that a digit is missing from your telephone number. Could you please provide and/or complete the number? Thank you in advance for your understanding. Yours sincerely, Elodie from Team Lyo

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Hugo L.

Rating: 5 out of 5

Published on 31/10/2019 à 19h35 following a purchase from 31/10/2019

Super thank you for all these good products

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Ethan S.

Rating: 5 out of 5

Published on 31/10/2019 à 19h35 following a purchase from 31/10/2019

Super thank you for all these good products

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Pierre T.

Rating: 5 out of 5

Published on 31/10/2019 à 12h07 following a purchase from 31/10/2019

Delivery in 241 as indicated on the site and very good products without additives. Well done.

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Pierre R.

Rating: 5 out of 5

Published on 31/10/2019 à 12h07 following a purchase from 31/10/2019

Delivery in 241 as indicated on the site and very good products without additives. Well done.

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Michel R.

Rating: 5 out of 5

Published on 31/10/2019 à 09h48 following a purchase from 31/10/2019

Perfect... in every way. Thank you

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Jean L.

Rating: 5 out of 5

Published on 31/10/2019 à 09h48 following a purchase from 31/10/2019

Perfect... in every way. Thank you

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Charlotte R.

Rating: 2 out of 5

Published on 30/10/2019 à 17h12 following a purchase from 30/10/2019

After a 2nd order, I am disappointed because : Customer service contacted me 1 week later to tell me that one of the products was no longer available and that they had finally received feedback from their supplier of this product telling them that this product was out of stock. They wanted to send it all at once. They could have sent 2 packages, one after the other. And, above all, informed me in good time.

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Response from Freezedried & Co Published on 31/10/2019

Hello, we do our best to avoid any shortages, but it's true that sometimes we also suffer from our suppliers' delays and shortages. However, we should have contacted you beforehand to propose a replacement solution. We have proceeded to reimburse you for the missing product and to dispatch your parcel. We apologize for any inconvenience. Team Lyo.

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Pierre D.

Rating: 2 out of 5

Published on 30/10/2019 à 17h12 following a purchase from 30/10/2019

After a 2nd order, I am disappointed because : Customer service contacted me 1 week later to tell me that one of the products was no longer available and that they had finally received feedback from their supplier of this product telling them that this product was out of stock. They wanted to send it all at once. They could have sent 2 packages, one after the other. And, above all, informed me in good time.

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Response from Freezedried & Co Published on 31/10/2019

Hello, we do our best to avoid any shortages, but it's true that sometimes we also suffer from our suppliers' delays and shortages. However, we should have contacted you beforehand to propose a replacement solution. We have proceeded to reimburse you for the missing product and to dispatch your parcel. We apologize for any inconvenience. Team Lyo.

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Jean D.

Rating: 5 out of 5

Published on 30/10/2019 à 05h13 following a purchase from 30/10/2019

Quality products, really fast delivery, great

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Hugo L.

Rating: 5 out of 5

Published on 30/10/2019 à 05h13 following a purchase from 30/10/2019

Quality products, really fast delivery, great

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Antoine L.

Rating: 5 out of 5

Published on 29/10/2019 à 13h18 following a purchase from 29/10/2019

Tres bien, livraison rapide, produits cobformes

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Marie D.

Rating: 5 out of 5

Published on 29/10/2019 à 13h18 following a purchase from 29/10/2019

Tres bien, livraison rapide, produits cobformes

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Laurent B.

Rating: 5 out of 5

Published on 29/10/2019 à 04h36 following a purchase from 29/10/2019

Absolutely perfect, the next order won't be long in coming.

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Guillaume P.

Rating: 5 out of 5

Published on 29/10/2019 à 04h36 following a purchase from 29/10/2019

Absolutely perfect, the next order won't be long in coming.

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Manon D.

Rating: 5 out of 5

Published on 28/10/2019 à 16h45 following a purchase from 28/10/2019

Still very good

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Charlotte D.

Rating: 5 out of 5

Published on 28/10/2019 à 16h45 following a purchase from 28/10/2019

Still very good

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Theo R.

Rating: 5 out of 5

Published on 28/10/2019 à 14h56 following a purchase from 28/10/2019

Perfect

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Nicolas B.

Rating: 5 out of 5

Published on 28/10/2019 à 14h56 following a purchase from 28/10/2019

Perfect

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Sophie M.

Rating: 5 out of 5

Published on 28/10/2019 à 14h09 following a purchase from 28/10/2019

Nothing to say Perfect from start to finish Thank you for everything.

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