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A
Rating: 5 out of 5
Very good product, quick shipping.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Fast delivery.
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L
Rating: 5 out of 5
Product as described and arrived on time.
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A
Rating: 5 out of 5
Very fast shipping.
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C
Rating: 5 out of 5
Fast delivery - Interesting prices - Wide choice I recommend.
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F
Rating: 5 out of 5
Fast delivery and a lot of choice in products, some are less good than others, but generally it's super quality.
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L
Rating: 5 out of 5
Reactive and fast shipping as usual! Top quality material.
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T
Rating: 5 out of 5
Very fast delivery, complete order, with a note and a small promo code inside, always perfect! Wide choice of products (and prices), we appreciate it!
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E
Rating: 5 out of 5
No problem, you are perfect, very good. Thank you.
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B
Rating: 5 out of 5
Package took a while to arrive. Great after-sales service. The package was sent express for my son's departure who was going to do the GR 20. Balanced and tasty meals. I recommend.
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H
Rating: 2 out of 5
The package arrived via SEUR in a non-refrigerated van on a day when we were at 38º in the shade. The wet food products and the dried meat arrived hot, above the 30º maximum recommended by the manufacturer. I haven't tried it yet but I'm worried that it may have spoiled.
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A
Rating: 5 out of 5
The portions are well-sized and most flavors were enjoyable! Good value for money.
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J
Rating: 5 out of 5
Very high quality, thank you.
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B
Rating: 5 out of 5
Fast shipping, wide choice of products.
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D
Rating: 5 out of 5
Good selection and fast delivery.
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C
Rating: 3 out of 5
The products and the price are very satisfactory. However, delivery was deplorable!
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P
Rating: 5 out of 5
Order in accordance with my request, delivered quickly and in good condition, interesting choice and price of the proposed products
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J
Rating: 5 out of 5
Order as described
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N
Rating: 5 out of 5
Top product
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B
Rating: 5 out of 5
Order placed before 11am; received the next day at noon. Unbeatable!
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G
Rating: 5 out of 5
Happy with the service and the promotions
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G
Rating: 5 out of 5
Good selection of products, good prices, decent delivery time despite being from France to Sweden.
P
Rating: 5 out of 5
Nothing to say the meals were delicious I think I can recommend soon
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P
Rating: 5 out of 5
fast delivery, nothing to say
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J
Rating: 5 out of 5
After testing the 10 meals, they are all really excellent, an unmatched quality-price ratio!
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G
Rating: 5 out of 5
Very happy
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J
Rating: 5 out of 5
Always perfect
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L
Rating: 5 out of 5
I recommend. Very efficient and professional.
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W
Rating: 5 out of 5
Thank you Guillaume!
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P
Rating: 5 out of 5
Availability, Fast shipping
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S
Rating: 5 out of 5
My order arrived quickly. The items were as described. Perfect!
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V
Rating: 5 out of 5
On time and trackable shipping
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C
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
ok
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M
Rating: 5 out of 5
The site stands out for its seriousness and the speed of its deliveries. Thank you
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N
Rating: 5 out of 5
Wide range with the best brands of freeze-dried meals. Fast shipping, good packaging. Nothing to say, excellent site
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C
Rating: 5 out of 5
Top!
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G
Rating: 2 out of 5
No news about the replacement of a damaged package
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R
Rating: 5 out of 5
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A
Rating: 2 out of 5
Hello, I am giving two stars, not because of the quality of the products, which is impeccable, but because I ordered 4 energy bars and only received 2 in my package. Despite my follow-ups, I have not received any response from customer service for several weeks, nor a refund. I am not concerned about 4 euros, of course... but fortunately, it was 'only' energy bars, and not a more expensive product.
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Response from Freezedried & Co
Hello,
We sincerely apologize for this oversight as well as for the delay in responding to your follow-ups. We indeed fell behind in processing emails during that period.
As agreed a few days after your message, we have proceeded with the refund for the missing bars.
Thank you for your feedback, which helps us improve the quality of our service.
We sincerely apologize for this oversight as well as for the delay in responding to your follow-ups. We indeed fell behind in processing emails during that period.
As agreed a few days after your message, we have proceeded with the refund for the missing bars.
Thank you for your feedback, which helps us improve the quality of our service.