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J
Rating: 5 out of 5
Great little knife for my 8 year old grandsons birthday present, thank you for your speedy delivery x
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Competitive price for the ordered item and fast delivery.
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M
Rating: 5 out of 5
Fast dispatch, good prices and long dates on the meals. Highly recommended.
E
Rating: 5 out of 5
Fast shipping, and quality products
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E
Rating: 5 out of 5
Order as expected, delivered on time, service always very good.
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H
Rating: 5 out of 5
quick and efficient, still to be tasted
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B
Rating: 5 out of 5
Very fast shipping. Compliant products. Very good service.
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E
Rating: 4 out of 5
Product received quickly but the packaging did not protect the products (soft plastic packaging) no breakage but still limited when you know how packages are handled.
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Response from Freezedried & Co
Hello,
Thank you for your feedback, I am forwarding your comment to our logistics team so that this point can be verified. We try to protect packages as much as possible because we know that transport can sometimes be rough unfortunately :(
Thank you for your feedback, I am forwarding your comment to our logistics team so that this point can be verified. We try to protect packages as much as possible because we know that transport can sometimes be rough unfortunately :(
D
Rating: 5 out of 5
Always impeccable!!
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A
Rating: 5 out of 5
Everything is really great, parcel prepared and shipped on the same day as the order. Really top-notch.
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L
Rating: 5 out of 5
Every delivery is perfect, high-quality products with very good choices.
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S
Rating: 5 out of 5
Fast
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S
Rating: 5 out of 5
Very fast shipping and secure packaging. Very happy.
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C
Rating: 5 out of 5
Practical, filling, and above all very good!
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M
Rating: 5 out of 5
Fast shipping, order conforms, perfect!
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D
Rating: 5 out of 5
Great product and great delivery thank you!
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E
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
The order meets my expectations, fast shipping
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A
Rating: 5 out of 5
great choices! Did not know this selection even existed in europe
C
Rating: 5 out of 5
Simply incredible
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C
Rating: 5 out of 5
Impeccable and ultra-fast delivery. Great products for survival bags
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P
Rating: 5 out of 5
Fast delivery and correct prices
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S
Rating: 5 out of 5
Always on top
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J
Rating: 5 out of 5
Despite a hiccup with an unavailable item, a replacement solution was offered, and the package was shipped immediately. I was able to receive it before my departure (I like having a responsive customer service like Lyophilise, you are never disappointed!). I definitely recommend Lyophilise & Co to everyone I meet while hiking. It's a sure value!
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C
Rating: 5 out of 5
Very good as usual
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F
Rating: 5 out of 5
Fast, perfect thank you
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A
Rating: 5 out of 5
Very happy with my purchase from Lyophilise & Co. Fast and well-protected shipping.
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C
Rating: 5 out of 5
Fast delivery and products conforming to the descriptions as well as to my expectations, especially regarding the preferred consumption dates of freeze-dried products.
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D
Rating: 5 out of 5
Fast shipping and good prices!
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L
Rating: 5 out of 5
Happy. Thank you
P
Rating: 5 out of 5
My order (the support and eleven other products) was delivered to me in less than 24 hours. Everything was as expected. Well done, your service is exemplary, it deserves to be noted. Patrick
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Response from Freezedried & Co
A big thank you for your very positive feedback! Your message will be shared with our entire team, who is working hard to provide fast and quality service.
J
Rating: 5 out of 5
Always satisfied with the service
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P
Rating: 5 out of 5
Impeccable service, package sent on the day of the order, top congratulations
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J
Rating: 5 out of 5
perfect delivery
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B
Rating: 5 out of 5
Hello, Very satisfied with the service regarding the entire order. Bravo. Best regards. B.S
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H
Rating: 5 out of 5
Good company, good prices and quick and free delivery to UK. Would shop again.
J
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Fast and compliant delivery
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G
Rating: 5 out of 5
Perfect, always quality
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M
Rating: 4 out of 5
Good products. But I bought boxes of 40 portions of eggs and received boxes of 36 portions, which makes 24 portions less over 6 boxes and no news from customer service..
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Response from Freezedried & Co
Hello,
I am sorry for this difference in quantity as well as for the delay in response from our customer service. Our supplier changed the packaging without informing us, but the situation has since been rectified and our team has contacted you to find a solution.
We apologize for this lack of information and this processing delay, related to a period of high activity.
I am sorry for this difference in quantity as well as for the delay in response from our customer service. Our supplier changed the packaging without informing us, but the situation has since been rectified and our team has contacted you to find a solution.
We apologize for this lack of information and this processing delay, related to a period of high activity.