Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Wide choice of products, complete and relevant descriptions, competitive prices, fast parcel delivery.
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Olivia S.
Rating: 4 out of 5
The speed with which the parcel was dispatched was amazing, thank you very much ????
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
A
Antoine R.
Rating: 5 out of 5
- choice of freeze-dried products (with a selection of the most popular) - quality of non-food items - all-inclusive backpacks - speed of delivery
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
C
Claire D.
Rating: 5 out of 5
Fast delivery and well packed parcel
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
M
Michel D.
Rating: 5 out of 5
fast service, choice, but price a bit high.
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Response from Freezedried & Co
Thank you for your feedback. As far as prices are concerned, we apply those recommended by our suppliers. Don't hesitate to contact us at [email protected] or call us to be directed to the best rates. I've also included the bargain link. The Lyo team https://www.lyophilise.fr/bons-plans-c-3563
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Lucas T.
Rating: 5 out of 5
Excellent service and very fast.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Lucas D.
Rating: 5 out of 5
excellent quality of service. Questions are answered promptly, and telephone communications are just as fast and efficient.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
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Guillaume M.
Rating: 5 out of 5
Perfect! Fast delivery and the products seem to be of good quality. Thank you very much
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Camille M.
Rating: 5 out of 5
Very good, as always, keep up the good work Team Lyo.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
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Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre M.
Rating: 5 out of 5
Order arrived promptly. Good seller at a very fair price
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Comprador verificado
Rating: 5 out of 5
Speed and ease of use
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
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Hugo M.
Rating: 5 out of 5
Fast, well packed (thanks to the person who prepared my order), quality products. All in all, a serious business.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Claire D.
Rating: 4 out of 5
Excellent selection and customer service! One item was no longer in stock for my order and someone immediately contacted me by phone to replace it with a more expensive item at no extra charge! I'm taking off one star for just one reason: despite an order of nearly 300, shipping isn't even offered... What a shame!
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Response from Freezedried & Co
Thank you for your feedback. Concerning the free shipping, we offer free delivery in a relay point from 70, maybe you didn't see it? Don't hesitate to contact us next time, my colleagues will be able to direct you to the right carrier. We wish you a pleasant shipment. The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
V
Verified buyer
Rating: 5 out of 5
Coconut circumnavigated the globe in the 2018 Golden Globe Race in 330 days. During this extensive voyage I really enjoyed Lypophilise wet meals (sterilised in bags). There was a wide variety of dishes to choose from, the food was really tasty and it was like it had been cooked at home. As a result of this success, I have doubled my order of Lyophilise wet meals for the 2022 Golden Globe Race. I also really enjoyed their energy bars.
Response from Freezedried & Co
Thanks for your comments, we're very happy that you find the variety needed for such long circumnavigation. Let us know if you need any help for your next adventures and good luck for the Golden Globe Race!
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Comprador verificado
Rating: 5 out of 5
The chosen courier may work very well in France, but in Spain it is the worst...
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Response from Freezedried & Co
Thank you for taking the time to give us your feedback. The Lio Team
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Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Anais M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Anais M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Anais M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Karim M.
Rating: 5 out of 5
Wide range of products
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Antoine M.
Rating: 5 out of 5
Great product for my hikes good taste fast shipping great continue like this
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas L.
Rating: 2 out of 5
My last order of almost exclusively CONVAR "Emergency food" products arrived very damaged. Every other box is crushed. - the outer packaging is impeccable: sturdy cardboard without a single dent. - your inner packaging is neat: plenty of bubble wrap. In my opinion, the problem lies in the fragility of the box itself: the sheet metal is far too thin... It seems that the boxes were damaged during transport. Best regards olivier Weyer
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Response from Freezedried & Co
Hello, I'm sorry about this delivery incident and thank you for your feedback. Can you inspect the boxes and take a closer look at the joints? If they are affected, please contact us as soon as possible for a replacement. Our contact details are team(at)lyophilise.com. We wish you a pleasant day. The Lyo team
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Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
Several orders, filter straws, long-life rations, survival bars and cookies or materials. Never disappointed
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Verified buyer
Rating: 5 out of 5
Delivery and the quality of the products was excelente
Response from Freezedried & Co
The Freezedried & Co team thanks you for your note.
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Pierre B.
Rating: 5 out of 5
Always top-notch, as usual. Fast delivery, fast service.
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 4 out of 5
There was part of what I was looking for, that's good.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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James J.
Rating: 5 out of 5
Top speed. However, the parcel arrived by Chronopost and was completely flattened.
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Response from Freezedried & Co
Hello and sorry for this incident. I hope your meals are not damaged. The bags are normally strong. If you have any questions, please contact us at [email protected]. The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Claire D.
Rating: 5 out of 5
One of the best customer contacts - they do everything they can to find a solution for you.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
M
Michel M.
Rating: 5 out of 5
Products in line with my expectations and fair prices, even if we'd like a small discount on each invoice.
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Response from Freezedried & Co
Thank you for your feedback. We offer free postage in relay point from 70 of purchases, we also have a loyalty program in place where you accumulate points when you order which generates a voucher. So accumulating a discount per purchase is a bit "tight" ^^. I'd also like to add an interesting link to our site, namely that of current special offers :) https://www.lyophilise.fr/bons-plans-c-3563
H
Hugo R.
Rating: 5 out of 5
4th order placed on this site, fast and careful shipping as always, quick contact when there is a stock error and equally quick refund.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Jean D.
Rating: 4 out of 5
The delivery of my parcel was extremely fast, order placed the evening at 21h, parcel sent the next morning at 9h! It was afterwards that things got complicated, the post office took 7 days to pick up my parcel, which could not be delivered to the relay for some unknown reason, then finally two days later it was there, but the relay was closed. Next time I'll pay for express delivery to be sure of getting my parcel on time and do justice to the work done by the site.
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Response from Freezedried & Co
Sorry for the inconvenience. We can indeed refer you to other carriers if necessary, but it sometimes happens that there are delivery incidents and that it remains punctual. We wish you a pleasant day. The Lyo team
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Claire T.
Rating: 5 out of 5
simple site and fast delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Charlotte T.
Rating: 5 out of 5
Fast, careful delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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