Customer reviews of Freezedried & Co

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Hugo M.

Rating: 5 out of 5

Published on 03/02/2021 à 15h21

Shipping is very fast and product descriptions are complete. This gives an accurate opinion on your purchases. I only regret the presence of palm oil in the composition of "my cookies"!

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Response from Freezedried & Co Published on 04/02/2021

Thank you for your opinion. It's true that some manufacturers still use palm oil in their recipes. Nevertheless, many are working on this subject to offer a palm-free recipe. For our part, we are being careful and it has become a new criterion in the choice of our new suppliers. Sincerely yours, Team Lyo.

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Antoine B.

Rating: 5 out of 5

Published on 03/02/2021 à 10h32

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Comprador Verificado

Rating: 4 out of 5

Published on 03/02/2021 à 09h11

All perfect although the transport has taken a little time since the day of the order and tracking is a bit difficult.... But all good and the quality of the product good . I will buy again

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Response from Freezedried & Co Published on 22/02/2021

Thank you for your opinion, the delivery time is 3-4 working days for Spain. We are thinking about a faster delivery with another carrier. Stay tuned :)

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Michel D.

Rating: 4 out of 5

Published on 02/02/2021 à 20h35

Fast, accurate delivery

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Hugo R.

Rating: 5 out of 5

Published on 02/02/2021 à 11h16

The shipping speed is excellent, the packaging is very good.

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Anais D.

Rating: 5 out of 5

Published on 01/02/2021 à 16h57

Items as described. Shipped on time via Chronopost, but they had a small problem. The parcel arrived 1 day late. Lyophilise customer service very responsive, with delivery rescheduled for the next day.

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Michel T.

Rating: 5 out of 5

Published on 01/02/2021 à 12h59

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Anais D.

Rating: 5 out of 5

Published on 01/02/2021 à 09h18

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Comprador Verificado

Rating: 4 out of 5

Published on 31/01/2021 à 09h40

It turns out that the order arrived at the parcel shop days ago and I have not received any confirmation by e-mail neither of the shipment nor that I had picked it up. I saw it when I went to my web space to "order tracking".

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Response from Freezedried & Co Published on 01/02/2021

Good morning, An email was sent on 01/27 with the tracking number of the package. Maybe in your undesirable mail ? The carrier should also send a message but it does not work well with a foreign number. Sorry for the problem - you can go to the store until next Wednesday to get your package back. Thank you for your understanding, best regards. The Liofilizado.es team

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Sophie D.

Rating: 5 out of 5

Published on 31/01/2021 à 09h24

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Nicolas B.

Rating: 5 out of 5

Published on 30/01/2021 à 12h56

short

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Verified Buyer

Rating: 5 out of 5

Published on 29/01/2021 à 20h41

Great quality products and even better customer service. Considerate and efficient, a rare find these days :)

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Pierre P.

Rating: 5 out of 5

Published on 29/01/2021 à 10h40

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Lucas M.

Rating: 5 out of 5

Published on 29/01/2021 à 10h31

Fast delivery Choice

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Mehdi B.

Rating: 5 out of 5

Published on 29/01/2021 à 09h58

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Hugo L.

Rating: 5 out of 5

Published on 29/01/2021 à 09h53

Fast shipping

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Karim R.

Rating: 5 out of 5

Published on 29/01/2021 à 09h25

the product is perfect, as is the processing and shipping of the order. fast and efficient. nothing to say.

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Nicolas R.

Rating: 5 out of 5

Published on 29/01/2021 à 09h24

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Camille T.

Rating: 5 out of 5

Published on 28/01/2021 à 19h53

Excellent products. Available and responsive team. Hassle-free delivery.

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Jean L.

Rating: 4 out of 5

Published on 28/01/2021 à 15h07

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Lucas P.

Rating: 5 out of 5

Published on 28/01/2021 à 10h48

Excellent products and top-notch customer service.

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Emily S.

Rating: 5 out of 5

Published on 28/01/2021 à 09h52

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Nicolas M.

Rating: 5 out of 5

Published on 27/01/2021 à 19h40

Very fast delivery times

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William J.

Rating: 5 out of 5

Published on 26/01/2021 à 12h42

As user-friendly, fast and efficient as ever

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Comprador Verificado

Rating: 5 out of 5

Published on 26/01/2021 à 08h52

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Antonio M.

Rating: 5 out of 5

Published on 25/01/2021 à 18h42

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Jean L.

Rating: 5 out of 5

Published on 25/01/2021 à 16h14

The team's friendliness and responsiveness.

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Michel D.

Rating: 5 out of 5

Published on 25/01/2021 à 10h32

Fast delivery. Good value for money.

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Charlotte D.

Rating: 5 out of 5

Published on 25/01/2021 à 09h41

Rich assortment. Deadlines and packaging very good. Area for improvement: be a little more transparent about the date of manufacture on the packaging (basically, know what to expect (products delivered are between x and y days from the date of manufacture). So as to be able to plan the order date, for example.

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Pierre P.

Rating: 5 out of 5

Published on 24/01/2021 à 18h28

Very good

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Maria M.

Rating: 4 out of 5

Published on 24/01/2021 à 17h15

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Theo L.

Rating: 5 out of 5

Published on 24/01/2021 à 15h58

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Maria M.

Rating: 4 out of 5

Published on 24/01/2021 à 12h16

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Hugo R.

Rating: 5 out of 5

Published on 24/01/2021 à 10h46

Impeccable merci??

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Camille R.

Rating: 4 out of 5

Published on 23/01/2021 à 10h47

A little expensive

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Response from Freezedried & Co Published on 25/01/2021

Hello, thank you for your feedback. Regarding product pricing, we apply the prices recommended by the various brands. We offer a wide range of products to suit all budgets. The Lyophilise & Co. team

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Elise D.

Rating: 5 out of 5

Published on 22/01/2021 à 07h08

Fast delivery times Impressive selection Ready-made menus make ordering easy

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Antoine M.

Rating: 5 out of 5

Published on 21/01/2021 à 10h09

Fast, efficient service

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Anais M.

Rating: 5 out of 5

Published on 21/01/2021 à 07h47

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Theo B.

Rating: 4 out of 5

Published on 20/01/2021 à 21h00

Received promptly, products/packaging compliant. Set up a group order system to reduce shipping costs.

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Response from Freezedried & Co Published on 21/01/2021

Thank you for your feedback. If you have any friends or acquaintances interested in our products, the easiest thing to do is to contact us and let us know your overall selection. We offer delivery at relay points for purchases of 70 or more. Don't hesitate to contact us by e-mail if you have any questions, or by telephone. The Lyophilise & Co team

V

Verified Buyer

Rating: 5 out of 5

Published on 20/01/2021 à 19h25