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A
Rating: 5 out of 5
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Fast delivery, careful packaging, flawless products and a clear, easy-to-use website.
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T
Rating: 5 out of 5
Careful parcel sent quickly. A small problem with one of the products and I had an answer within a few hours, so the after-sales service was top notch too. I have placed many orders on this site and have never been disappointed.
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T
Rating: 5 out of 5
Everything is perfect, fast and error-free shipping. Quality material and excellent packaging. BRAVO and thank you
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L
Rating: 5 out of 5
Fast delivery and quality material, very serious company always a pleasure to order from.
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L
Rating: 4 out of 5
Top: diversity and quality of products. Not so good: products with a best-before date or that expire in three months. But then, destocking is a must.
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Response from Freezedried & Co
Thank you for your comment, and sorry for the inconvenience. We are very careful with stock, and the dates should have been clearly noted during the destocking operation if this was the case. Please do not hesitate to come back to us (team[at]lyophilise.com) to let us know about products with short dates. Thank you for your understanding. Team Lyo
P
Rating: 5 out of 5
Responsiveness and speed in preparing and sending my order
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L
Rating: 5 out of 5
The products are varied and good value for money. I highly recommend this site.
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S
Rating: 5 out of 5
+ 2nd order placed: Survie Confort 15 days Summit to Eat. + Fast order (Barcelona). Well packed box. Tracking from start to finish. - A few extra "tasting" samples would have been appreciated in the delivery...
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M
Rating: 5 out of 5
A top-notch site with reassuring products and advice. Keep it up...beginner hiker but fan
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M
Rating: 5 out of 5
Extremely fast and responsive!
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L
Rating: 5 out of 5
Fast, efficient.
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J
Rating: 5 out of 5
Impeccable merci??
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M
Rating: 5 out of 5
no negative points. Fast delivery and quality packaging. Good products.
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C
Rating: 5 out of 5
They have many units of each type of product available, they ship very fast and it's great that they have sales on some items!
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J
Rating: 5 out of 5
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L
Rating: 5 out of 5
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A
Rating: 5 out of 5
Just what I ordered and fast delivery.
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C
Rating: 5 out of 5
Fast and responsive. Everything is perfect.
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J
Rating: 5 out of 5
Fast shipping despite the time of year. Parcel adapted to contents (protected products but optimized space in the parcel, which is reusable: no waste!).
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P
Rating: 5 out of 5
Variety of products Quality Competence of the team
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L
Rating: 4 out of 5
We'll see in the years to come if the quality of the food is up to scratch.
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G
Rating: 5 out of 5
Top products, order on time
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H
Rating: 5 out of 5
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M
Rating: 5 out of 5
Ration very varied and very good
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L
Rating: 5 out of 5
THE PRODUCT DESCRIPTIONS ARE CLEAR AND INFORMATIVE AND THE DELIVERY? FAST AND EFFICIENT!
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J
Rating: 5 out of 5
I'm happy to be insured with an internet purchase. Thank you
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A
Rating: 2 out of 5
On the picture it looks like a normal knife when you receive it sais a keychain! At 25 euro it's expensive the keychain I do not recommend to anyone!!!!
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Response from Freezedried & Co
Hello, when you made your purchase, it was clearly stated in the article description that this is a 15g mini knife (compared to the "classic" Deejo knives, which weigh between 27 and 37g). We've also included the size and comparison photos to make it easier to find your way around. If the knife doesn't suit you, you can send it back to us within 14 days. Thank you for your understanding. Team Lyo
C
Rating: 5 out of 5
I appreciate the warmth of the products as well as the information and speed of shipments.
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T
Rating: 5 out of 5
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L
Rating: 5 out of 5
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C
Rating: 5 out of 5
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L
Rating: 5 out of 5
As with every order, always top-notch
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A
Rating: 5 out of 5
Product quality On-time delivery
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H
Rating: 5 out of 5
Fast delivery and quality products.
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M
Rating: 5 out of 5
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C
Rating: 5 out of 5
The contents of the parcel were very neatly packed in a recycled cardboard box with a note explaining it. Thanks to Aurore who took care of it.
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J
Rating: 5 out of 5
Fast, well packaged, products available, nice range, just a little more expensive than other sites for similar products.
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V
Rating: 5 out of 5
G
Rating: 5 out of 5
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