Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2, 4 and 5 stars

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K
Karim E.
Rating: 5 out of 5
serious , order followed , send on time
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Guillaume P.
Rating: 5 out of 5
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Hugo T.
Rating: 5 out of 5
Clear website, easy ordering, fast delivery. Thank you
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Marie R.
Rating: 5 out of 5
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Guillaume L.
Rating: 5 out of 5
Professional, quality and wide choice of products, availability, responsiveness, smile ;)
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Laurent R.
Rating: 5 out of 5
A very easy website to choose from and a very efficient service. I received my order quickly and correctly.
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G
Guillaume D.
Rating: 5 out of 5
Top!!!
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Comprador Verificado
Rating: 5 out of 5
Perfect. Fast delivery. Best regards to Anna ;)
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Anais B.
Rating: 4 out of 5
Communication. Following the covid, our order took a very long time and there was no news.
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Response from Freezedried & Co
Hello, we're very sorry for the inconvenience. Unfortunately, due to the health crisis, we have had many orders and little information from our suppliers, who have also been very busy. We should have kept you more informed, however. In any case, thank you for your understanding. Sincerely yours, Elodie from Lyophilise.fr
J
Jean M.
Rating: 5 out of 5
A site with a wide selection of freeze-dried products at attractive prices, plus fast, efficient after-sales service. I highly recommend this site, which I've been using for several years! I wish I'd discovered it sooner.
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G
Guillaume M.
Rating: 5 out of 5
Responsiveness, speed
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Charlotte B.
Rating: 5 out of 5
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Laurent L.
Rating: 4 out of 5
A little more expensive than the competition, but fast delivery and wide choice.
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Response from Freezedried & Co
First of all, thank you for your comment and feedback. At Lyophilise & Co, we went looking for manufacturers (artisans or large companies) of freeze-dried meals throughout Europe (including France) which we offer at the selling price recommended by the manufacturers. You'll be able to find low-cost dishes and high-quality recipes to suit everyone's budget, taste buds and energy intake. Could you please let us know by return e-mail at [email protected] on which product range we are more expensive than some of our competitors? Thank you for your confidence, and we wish you all the best for the future. Sébastien from the Lyophilise & Co team
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Antoine P.
Rating: 5 out of 5
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Antoine M.
Rating: 5 out of 5
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Henry T.
Rating: 5 out of 5
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Camille R.
Rating: 5 out of 5
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Lucas R.
Rating: 5 out of 5
Fast and accurate delivery of the order (arrival in 48hrs).
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Claire B.
Rating: 5 out of 5
Your products are very good. My second order took a while to arrive and I don't know why.
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Antoine P.
Rating: 4 out of 5
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Antoine D.
Rating: 5 out of 5
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Guillaume D.
Rating: 5 out of 5
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Mehdi R.
Rating: 5 out of 5
The service is really very good. Responsive, friendly team that listens to you.
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Verified Buyer
Rating: 5 out of 5
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Comprador Verificado
Rating: 4 out of 5
Large assortment. Fast delivery time
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Pierre M.
Rating: 5 out of 5
Good product, good delivery time
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Pierre R.
Rating: 4 out of 5
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M
Marie M.
Rating: 4 out of 5
Fast service
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P
Pierre D.
Rating: 5 out of 5
Always a real pleasure to order from you!!! Fast and efficient !!!
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L
Laurent D.
Rating: 5 out of 5
following a purchase from 30/06/2020
Dynamic team, competent and attentive staff
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A
Antoine P.
Rating: 5 out of 5
Very practical, minimalist footprint, everything you need for several days' hiking (especially the reusable teapots and coffee makers).
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M
Marie R.
Rating: 5 out of 5
So far, so good
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Laurent L.
Rating: 5 out of 5
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L
Laurent P.
Rating: 5 out of 5
Clear website. Order well prepared. Great communication. It would be interesting to have a summary with the weight and kcal of the order. Great site. Still need to test the products.
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H
Hugo M.
Rating: 5 out of 5
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Pierre M.
Rating: 5 out of 5
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J
Jean R.
Rating: 5 out of 5
Very good products perfect
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M
Marie P.
Rating: 5 out of 5
The meals are good. Shipping is fast.
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G
Guillaume D.
Rating: 5 out of 5
Wide choice, fast, reliable. On the other hand, if you sell equipment that requires regular maintenance (changing gaskets for stoves, filter cartridges for pumps, etc.), it would be a good idea to sell these spare parts.
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T
Theo L.
Rating: 5 out of 5
Super fast delivery and a quick note from the team. Very nice! :)
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