English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
Nederlands 
Polski 
E
Rating: 5 out of 5
Package arrives fast
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 2, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
Speed and precision Only remark: some expiry dates a little short (4 months), rare nevertheless 2-3 products out of 40. Maybe I didn't look carefully when ordering.
Translated reviews
Response from Freezedried & Co
Thank you for your confidence, we indicate the DLUO and offer discounts on short-dated sports nutrition products. As regards freeze-dried or dehydrated products (the latter have a shorter shelf life than the former), our stock rotation allows for rapid product turnover. We cannot rule out an error in our stock. Our customer service will contact you.
E
Rating: 5 out of 5
Fast delivery
Translated reviews
M
Rating: 5 out of 5
Absolutely everything about this FRENCH company is perfect. Delivery times, packaging, products. Everything is perfect :)
Translated reviews
S
Rating: 5 out of 5
The order was processed with diligence and received very quickly despite the situation. Now we just have to enjoy these dishes on the edge of a glacier... Thank you
Translated reviews
L
Rating: 5 out of 5
Fast delivery despite the pandemic, excellent products as per photo.
Translated reviews
L
Rating: 5 out of 5
Fast and well packaged
Translated reviews
A
Rating: 2 out of 5
it's up to you to see how you can improve! Parcel received on time, but after opening: - salted crackers, ordered 24 received 17 no balance indicated on the invoice, so missing 7 items what do you offer? On 17 received, 15 are broken or in crumbs (see photo), 2 intact. - chocolate crackers, the number ordered is there, but 21 broken and 3 intact. What can you suggest to improve?
Translated reviews
Response from Freezedried & Co
Hello, we are sorry for the inconvenience. The products were badly damaged during delivery. We will get back to you by email for a refund or replacement of the products. Thank you in advance for your understanding. Elodie from Lyophilise & Co.
N
Rating: 5 out of 5
Fast, on-time delivery despite confinement
Translated reviews
L
Rating: 5 out of 5
well
Translated reviews
G
Rating: 5 out of 5
I received invaluable help in putting together my baskets and delivering them to various places on my journey. A warm and competent telephone reception. Perfect
Translated reviews
G
Rating: 5 out of 5
The products seem to be of excellent quality (I haven't tested them yet). The site works very well. Delivery is fast. The parcel is carefully packed. For me, everything is fine. I will certainly recommend this site.
Translated reviews
C
Rating: 5 out of 5
Wide selection, fast delivery, well packaged. The must have edible insects, I didn't know where to find them.
Translated reviews
L
Rating: 4 out of 5
the site is well designed, it's easy to find what you need, the choice of products is enormous, even the halal and vegetarian dishes are nice.
Translated reviews
N
Rating: 5 out of 5
Larger packs of réd Berry blend
Translated reviews
L
Rating: 4 out of 5
speed
Translated reviews
M
Rating: 5 out of 5
Fast shipping, quality products. Very satisfied with my purchases
Translated reviews
G
Rating: 5 out of 5
Fast, well-packaged products
Translated reviews
E
Rating: 5 out of 5
Perfectly conforming product, very well packaged and express delivery.
Translated reviews
J
Rating: 4 out of 5
Hello, I'd like to take this opportunity to point out a small dent on the strawberry rice pudding box. Otherwise nothing to complain about. Sincerely, H. Haehnel
Translated reviews
Response from Freezedried & Co
Hello, sorry for the inconvenience - we pack and protect the products as much as possible in the carton, but the boxes can be weakened during transport. If the dent is slight and not located on the joint, the product and its preservation will remain intact. Thank you in advance for your understanding. The Lyophilise team
L
Rating: 5 out of 5
Serious and fast thank you
Translated reviews
N
Rating: 5 out of 5
Serious, competitive and user-friendly site.
Translated reviews
L
Rating: 5 out of 5
All products received and very quickly! I recommend them.
Translated reviews
J
Rating: 5 out of 5
Everything is perfect. And fast delivery. Highly recommend?
Translated reviews
C
Rating: 5 out of 5
Choice. Competitive prices. Fast delivery. Responsive service after 1 error on my part.
Translated reviews
M
Rating: 5 out of 5
Very serious, fast orders and deliveries. I recommend the site.
Translated reviews
J
Rating: 5 out of 5
Super product, very good quality and very quick delivery. I highly recommend the wide range of products and the quality.
Translated reviews
H
Rating: 5 out of 5
I've tested several freeze-dried dishes to take on hikes, a little too salty but that doesn't bother me, the taste is good, the quality and quantity are correct, the cooking is quick, I'm very satisfied!
Translated reviews
J
Rating: 4 out of 5
Fast delivery, a little extra gift for the amount of the order (like many e-commerce sites) would have been a plus.
Translated reviews
O
Rating: 5 out of 5
Exemplary! There's something for everyone, I'm a photographer and I don't have time to worry about food, even though it's one of the most important elements. Freeze-dried does it for me by calorie count, so why deprive yourself!
Translated reviews
N
Rating: 5 out of 5
Fine
Translated reviews
M
Rating: 5 out of 5
fast, well-packaged delivery
Translated reviews
C
Rating: 5 out of 5
Great! Despite the confinement, it's very fast... Everything fits. A product was damaged during transport, they provided me with another by compensation very quickly. Very professional!
Translated reviews
O
Rating: 5 out of 5
Top service! fast, well-packaged and cheaper than many other sites! The products received are fresh (production dates close to those of the order) I highly recommend!
Translated reviews
A
Rating: 4 out of 5
Fast shipping. Well packaged with an order form in the parcel. All that's left is to enjoy it all.
Translated reviews
Y
Rating: 5 out of 5
Choice and fast delivery
Translated reviews
J
Rating: 5 out of 5
Perfect!!!
Translated reviews
K
Rating: 5 out of 5
Order conformed and on time/thank you/Alain
Translated reviews
A
Rating: 5 out of 5
Good parcel tracking and fairly good delivery for the deadline
Translated reviews
T
Rating: 5 out of 5
Despite the difficult times, Lyophilise and Co always kept me informed of the progress of my order, and it arrived in perfect condition (with a little extra attention). I appreciate this and it gives me confidence. A good supplier to prepare your mountain, sea and other expeditions...when we can get out.
Translated reviews