The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Fast efficient store practically the only one to offer this type of product with a good variety. This may be due to the freeze-dried products themselves, but I didn't find them terrible in general, lacking taste and firm texture.
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Response from Freezedried & Co
Thank you for your comment. Don't hesitate to give your opinion directly on the tested products. I also invite you to test other brands such as Real Turmat, Summit to Eat to discover other brands/tastes. I'm at your disposal for any advice you may need. Elodie from Team Lyo
M
Michel D.
Rating: 5 out of 5
following a purchase from 13/09/2019
Great customer feedback and very fast delivery. No complaints
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Manon B.
Rating: 5 out of 5
following a purchase from 13/09/2019
Great customer feedback and very fast delivery. No complaints
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Anais D.
Rating: 5 out of 5
following a purchase from 13/09/2019
Not yet tested. Super fast delivery
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Antoine T.
Rating: 5 out of 5
following a purchase from 13/09/2019
Not yet tested. Super fast delivery
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Lucas B.
Rating: 4 out of 5
following a purchase from 13/09/2019
short
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Jean D.
Rating: 4 out of 5
following a purchase from 13/09/2019
short
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Claire R.
Rating: 5 out of 5
following a purchase from 13/09/2019
Excellent site Top performance Very good product Recommend
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Pierre T.
Rating: 5 out of 5
following a purchase from 13/09/2019
Excellent site Top performance Very good product Recommend
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Guillaume M.
Rating: 5 out of 5
following a purchase from 13/09/2019
Very accessible and functional site, quality products in all ranges, fast and problem-free delivery (which was not the case with the previous DPD delivery company).
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Pierre R.
Rating: 5 out of 5
following a purchase from 13/09/2019
Very accessible and functional site, quality products in all ranges, fast and problem-free delivery (which was not the case with the previous DPD delivery company).
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Elise L.
Rating: 4 out of 5
following a purchase from 13/09/2019
Slight delay in delivery (probably due to the service provider)
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Response from Freezedried & Co
Hello, we apologize for this inconvenience. The carrier was 24 hours late in delivering your parcel due to a late delivery to a sorting center. Thank you in advance for your understanding. Elodie from Lyophilise & Co
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Charlotte M.
Rating: 4 out of 5
following a purchase from 13/09/2019
Slight delay in delivery (probably due to the service provider)
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Response from Freezedried & Co
Hello, we apologize for this inconvenience. The carrier was 24 hours late in delivering your parcel due to a late delivery to a sorting center. Thank you in advance for your understanding. Elodie from Lyophilise & Co
J
Jean P.
Rating: 5 out of 5
following a purchase from 11/09/2019
Perfect I am satisfied with my order
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Sophie B.
Rating: 5 out of 5
following a purchase from 11/09/2019
Perfect I am satisfied with my order
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Nicolas M.
Rating: 5 out of 5
following a purchase from 11/09/2019
Very fast and well packaged. Nickel
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Guillaume P.
Rating: 5 out of 5
following a purchase from 11/09/2019
Very fast and well packaged. Nickel
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/09/2019
Everything perfect as always, fast in solving doubts and delivering merchandise, I will repeat.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/09/2019
Received late due to the fault of the pickup site, not the seller. Excellent products
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Response from Freezedried & Co
Thank you for your comment and sorry for the delay in the delivery of your package. See you later, Elodie of Team Lyo
J
Jean T.
Rating: 5 out of 5
following a purchase from 10/09/2019
very satisfied
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Laurent L.
Rating: 5 out of 5
following a purchase from 10/09/2019
very satisfied
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Camille R.
Rating: 5 out of 5
following a purchase from 10/09/2019
nothing to say, fast delivery, parcels are undamaged. Nele
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Nicolas D.
Rating: 5 out of 5
following a purchase from 10/09/2019
nothing to say, fast delivery, parcels are undamaged. Nele
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Guillaume D.
Rating: 5 out of 5
following a purchase from 10/09/2019
top
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Sophie R.
Rating: 5 out of 5
following a purchase from 10/09/2019
top
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Pierre D.
Rating: 5 out of 5
following a purchase from 09/09/2019
Entire order arrived (45 items) in good condition by Chronopost as planned 24 hours after placing the order. Very professional site, I'll go back with my eyes closed without hesitation. No complaints
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Javier M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Entire order arrived (45 items) in good condition by Chronopost as planned 24 hours after placing the order. Very professional site, I'll go back with my eyes closed without hesitation. No complaints
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Karim B.
Rating: 5 out of 5
following a purchase from 09/09/2019
Perfect service from start to finish.
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Laurent M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Perfect service from start to finish.
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Julie M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Nikel
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Julie R.
Rating: 5 out of 5
following a purchase from 09/09/2019
Nikel
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Julie D.
Rating: 5 out of 5
following a purchase from 08/09/2019
Nothing to say, delivered very quickly
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Claire M.
Rating: 5 out of 5
following a purchase from 08/09/2019
Nothing to say, delivered very quickly
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Anais M.
Rating: 4 out of 5
following a purchase from 07/09/2019
Fast delivery and compliant products. To be discovered in just over a month during a hike in the Cévennes.
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Marie M.
Rating: 4 out of 5
following a purchase from 07/09/2019
Fast delivery and compliant products. To be discovered in just over a month during a hike in the Cévennes.
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Theo R.
Rating: 5 out of 5
following a purchase from 06/09/2019
Ordered on Thursday morning, delivered to the relay point on Friday afternoon and already being tested today. Top
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Antoine B.
Rating: 5 out of 5
following a purchase from 06/09/2019
Ordered Thursday morning, delivered to the relay point Friday afternoon and already in test today. Top
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Hugo M.
Rating: 5 out of 5
following a purchase from 06/09/2019
Fast and efficient delivery. Haven't had time to test the products yet, but they've been recommended to me, as has the website.
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Laurent T.
Rating: 5 out of 5
following a purchase from 06/09/2019
Fast and efficient delivery. Haven't had time to test the products yet, but they've been recommended to me, as has the website.
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Michel M.
Rating: 5 out of 5
following a purchase from 05/09/2019
Help, efficiency and record responsiveness Thank you
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