Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Well packed parcel, received on time! Thank you so much!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
Serious store. Product shipped quickly and very well packaged. Thank you very much!
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
A
Antoine B.
Rating: 5 out of 5
Choice of products and speed of shipment
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Charlotte L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre D.
Rating: 5 out of 5
Quality material and very fast shipping
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Pierre M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre M.
Rating: 5 out of 5
-
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Thanks for the note ????? :) The Lyo team
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Guillaume D.
Rating: 4 out of 5
Very good
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Antoine D.
Rating: 5 out of 5
Fast and always very serious in their order and product ?
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Nicolas M.
Rating: 5 out of 5
Convar 7 cookie parcel, sent by Lyophilisé and Co as soon as supplies last. Lyophilisé and Co is a serious company. I recommend them. Patrick H
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Response from Freezedried & Co
Thank you Patrick for your feedback. Have a great week. The Lyo Team
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Hugo P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Hugo P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel R.
Rating: 5 out of 5
Variety of products, fast delivery and after-sales service
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
N
Nicolas T.
Rating: 5 out of 5
Responsiveness, speed, availability
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
T
Theo L.
Rating: 5 out of 5
The double-portion packs are very competitive and hard to find...finally someone who understands that it's indecent to make an indecent profit on starchy foods. So bravo. I'm going to visit them next time.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
A
Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume P.
Rating: 5 out of 5
Perfect as always
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
Fast, careful delivery
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
J
Julie D.
Rating: 5 out of 5
I regularly buy bilberry powder. I really like the taste and it's very practical to use in the morning with other fruits.
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Response from Freezedried & Co
Thank you for your feedback and your confidence. The Lyo team :)
J
James J.
Rating: 5 out of 5
Fast, smooth delivery
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
L
Laurent B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
L
Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Anais P.
Rating: 5 out of 5
-
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Thanks for the note! The Lyophilise & Co team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Anais P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucas L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie P.
Rating: 5 out of 5
on-time delivery, a wide range of products sold, not just meals, and competition from those who see themselves as leaders in the outdoor market!!! the only downside is the relatively long lead time for restocking certain brands of freeze-dried meals.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :) Concerning restocking, some manufacturers have extended their production and delivery times. Don't hesitate to sign up for availability alerts or contact us to be notified of new arrivals or to discover alternatives. We wish you an excellent day. The Lyo Team
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Lucas R.
Rating: 5 out of 5
Very clear website Easy ordering Fast delivery Everything's OK
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
M
Michel D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
Just perfect!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucas R.
Rating: 5 out of 5
Second order on the site, always top! Although the colissimo tracking was missed by the post office... In the end, the parcel was delivered to the relay point on time. After 1 call to find out where things stood, a person answered without waiting. Very understanding person, who gave me answers within 10 minutes of our telephone conversation. Parcel in good condition, clean packaging, with stuffing to prevent deterioration. Perfect user experience
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for this comprehensive review :)
H
Hugo D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 3 out of 5
All products are noted as being in stock. No news for a week, only to receive a message saying that one of the products was out of stock and asking if I'd agree to an exchange. In short, not very responsive customer service overall, but if you're not in a hurry, it's OK.
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Response from Freezedried & Co
Thank you for your feedback and sorry about this incident. We did indeed have a stock error, you could order the reference but it was out of stock. My colleagues made the necessary arrangements. We thank you for your understanding and wish you a pleasant trek. The Lyo team
J
Jean B.
Rating: 5 out of 5
Products available and fast shipping.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
A
Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Guillaume B.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas T.
Rating: 5 out of 5
third party order impossible to comment
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Response from Freezedried & Co
Thanks anyway for your opinion :) The Lyo team
J
Julie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Julie M.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Julie M.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Lucia G.
Rating: 4 out of 5
Fast shipping.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
J
Jean P.
Rating: 5 out of 5
As I had no news of my order 3 days after placing it, I contacted customer service who told me that one of the items was missing to finalize the shipment. I was immediately offered to choose a replacement dish, making it clear that the difference in price would be charged to them. The shipping method was also changed at no extra cost to make up for the delay, and I received my parcel the next day with a free cereal bar. What more could you ask for!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
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Nicolas M.
Rating: 5 out of 5
Quality and speed of order processing.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent R.
Rating: 5 out of 5
Quick delivery, packaging ok Product conforms
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo M.
Rating: 5 out of 5
Fast and compliant
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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