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L
Rating: 5 out of 5
Top service and speed
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 572 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
fast efficient and very professional
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V
Rating: 5 out of 5
A
Rating: 5 out of 5
Fast delivery. Products as described. Recycled packaging: a very good idea.
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A
Rating: 5 out of 5
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E
Rating: 5 out of 5
Great choice, fast and efficient, what more could you ask for?
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J
Rating: 5 out of 5
The perfect design. This is the thermos I was looking for. Practical, perfect dimensions.
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L
Rating: 5 out of 5
Fast, efficient service
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J
Rating: 5 out of 5
Hello I tested two products with a small order and I'm delighted. Great taste and easy to use: these ingredients will be much appreciated when hiking. See you soon for the next order.
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A
Rating: 5 out of 5
carefully wrapped.
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L
Rating: 4 out of 5
Hello, Perhaps a clear instruction manual in large letters and practical recommendations on use? I haven't tried it yet, so 4
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Response from Freezedried & Co
First of all, thank you for your comment and feedback. Each manufacturer indicates on the sachet the instructions for rehydrating the dishes. It's a very simple process: add the water indicated on each sachet, stir and wait the time indicated before tasting. Instructions for use are also given on the site's product sheets, along with advice on how to use them. Thank you for your confidence. Elodie from Lyophilise & Co
J
Rating: 5 out of 5
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J
Rating: 5 out of 5
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J
Rating: 5 out of 5
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L
Rating: 5 out of 5
Fast shipping Compliant product
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M
Rating: 5 out of 5
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C
Rating: 5 out of 5
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C
Rating: 5 out of 5
Everything was correct, fast and without any problem. I will repeat
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V
Rating: 5 out of 5
Good team good packing fast delivery and best of all the quality
L
Rating: 5 out of 5
Very fast delivery thank you
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A
Rating: 3 out of 5
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E
Rating: 5 out of 5
Order shipped quickly, quick response in case of doubt. Niquel
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N
Rating: 5 out of 5
Frankly everything was niquel, once the order.de made everything was very fast despite the current situation, delivery was very fast, really satisfied, and the quality of items is always top. Nothing to complain about, maybe offer more small gifts ??????
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S
Rating: 5 out of 5
Efficient, fast. No fuss .... nothing to remove. Perfect
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A
Rating: 3 out of 5
Fast and careful delivery, products arrived well, but the freeze-dried meal pack costs more than if you buy it separately, and not just a little. I hadn't paid much attention to that and I'm very disappointed.
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Response from Freezedried & Co
Thank you for your feedback and I'm sorry for your disappointment. The 7-day pack is more expensive because of its packaging, which allows for better preservation. We apply the manufacturer's recommended price, but we are checking with the manufacturer to better understand the reason for this difference. We'll get back to you shortly by e-mail. Thank you for your understanding. Elodie from the Lyophilise & Co. team.
N
Rating: 4 out of 5
Quality-price ratio and speed Too bad the packaging is always too light Original cardboard packaging so arrives with the corners mishandled by carrier Already raised during my previous order Useless inquiry if no correction Still a shame
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Response from Freezedried & Co
Thank you for your feedback. We have launched an internal investigation to understand how the incident happened again. We are committed to meeting and satisfying all customer requests. We hope you will place your trust in us again. The Lyophilise & Co team
E
Rating: 5 out of 5
Pleasantly surprised by the size, not too bulky, packed perfectly. Site-wise, super mega happy! with the Chronopost relais service in particular, at last a retailer who understands everything! Fast and cheap, the order was prepared immediately! So in 24h you have your product.top! I recommend ++++++ products and this Site
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L
Rating: 5 out of 5
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C
Rating: 5 out of 5
??
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L
Rating: 5 out of 5
First experience, good compromise between lightness and taste.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Interesting products, efficient service
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N
Rating: 5 out of 5
??
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O
Rating: 5 out of 5
The presentation of the team on the website made us really want to place our order. You get the feeling that the team is alive and kicking and has a bright future ahead of it. The eco-friendliness of reusing a still-beautiful cardboard box is a plus. Packing not just what's necessary and the little note that could take up one more line is appreciable / to the big vpc factories. A happy discovery for me.
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L
Rating: 5 out of 5
very well thank you
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L
Rating: 5 out of 5
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V
Rating: 5 out of 5
M
Rating: 5 out of 5
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M
Rating: 5 out of 5
Quality of the site The descriptions of the dishes are well done Speed of delivery Availability of the team who know their customers' areas: sea mountains
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H
Rating: 5 out of 5
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