Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
5 11,2k 89% 4 992 8% 3 176 1% 2 86 1% 1 131 1%

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 3, 4 and 5 stars

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J
Jean T.
Rating: 5 out of 5
Fast packaging adapted to contents. Reuse of cartons is good.
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C
Claire M.
Rating: 5 out of 5
Products as described. Very fast delivery. I appreciated the human touch despite ordering on the internet, like the little smiley face added to the pen of the parcel picker, or the reuse of a previously used box.
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Elise T.
Rating: 4 out of 5
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Maria M.
Rating: 5 out of 5
Clear and efficient website, fast delivery
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Hugo D.
Rating: 5 out of 5
Fast shipping. Perfect!
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Theo T.
Rating: 5 out of 5
Very good site navigation, choice, stock information.... Nothing negative
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T
Theo R.
Rating: 5 out of 5
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William T.
Rating: 5 out of 5
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Mehdi B.
Rating: 5 out of 5
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William S.
Rating: 5 out of 5
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Hugo D.
Rating: 4 out of 5
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W
William S.
Rating: 5 out of 5
Personalized service and attention to detail. Professionalism
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G
Guillaume P.
Rating: 5 out of 5
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Sophie R.
Rating: 5 out of 5
Product quality and service reliability.
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A
Antoine M.
Rating: 5 out of 5
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Michel R.
Rating: 5 out of 5
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M
Michel B.
Rating: 4 out of 5
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M
Manon R.
Rating: 5 out of 5
Order processed a day late, but the Lyophilisé team did everything possible with the carrier to ensure a morning delivery. Chronopost delivered in the morning. The parcel was impeccable, as it always is, and the items were in order. Mail-order sites with REAL after-sales service are becoming rare! And Lyophilisé is one of my favorite references! A more than perfect site!
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A
Antoine B.
Rating: 5 out of 5
following a purchase from 12/03/2020
very good experience.
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Theo M.
Rating: 4 out of 5
Well packaged and carefully completed. However, it arrived completely covered with thick black scratches of dirt on the 2 large sides, and erasures on the label which covered the label and made it difficult for the relay to scan.
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Response from Freezedried & Co
Thank you for your feedback. Packages leaving our premises look good and don't have time to be dishevelled or soiled, as they travel a maximum of ten metres in wheeled crates and are taken away directly by truck, or else they are placed on a pallet and collected manually, package by package, by one of our carriers in his van :) Scratches and marks are more due to their transit via logistics platforms. We hope that the products inside were intact. We thank you for your confidence. The Lyophilise & Co. team
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Antonio L.
Rating: 5 out of 5
The site is clear, efficient and very relevant in its suggestions. The products on offer are of excellent quality, and the delivery service is top-notch. RAS... Keep up the good work!
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C
Camille D.
Rating: 5 out of 5
fast shipping, it's great to have several brands to choose from
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Sophie B.
Rating: 5 out of 5
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Sophie D.
Rating: 5 out of 5
Hello, delivery on time, reliable packaging, all that's left is to go hiking and eat the products!
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C
Camille P.
Rating: 5 out of 5
On-time delivery, choice of relevant products according to our activities, choice of brands,
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J
Jean M.
Rating: 5 out of 5
Item received as ordered. And in good time. Not yet tested.
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M
Michel R.
Rating: 5 out of 5
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N
Nicolas R.
Rating: 4 out of 5
Fine
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M
Michel R.
Rating: 5 out of 5
Fast and careful shipping. Great!
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P
Pierre L.
Rating: 5 out of 5
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A
Antoine R.
Rating: 5 out of 5
Wide choice and remarkable efficiency in order processing
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H
Hugo L.
Rating: 5 out of 5
Fast delivery
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M
Mehdi B.
Rating: 5 out of 5
The choice of the site plus the seriousness in the speed and the articles which can be preserved a long time.
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L
Laurent R.
Rating: 5 out of 5
I am satisfied with my order, your speed of delivery, the packaging... for me everything went smoothly, nothing to complain about!
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A
Antoine B.
Rating: 5 out of 5
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M
Marie L.
Rating: 5 out of 5
following a purchase from 04/06/2020
Perfect service and very responsive, I recommend without hesitation.
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M
Michel T.
Rating: 5 out of 5
impressed by the speed between sending and ordering bravo I still have to test the order! but that you will not be for nothing bé mol: not seen that in the order there was one with salmon (which I do not like) but 9/10 that will be tested is top. In any case, given your speed, I'd recommend you.
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Laurent P.
Rating: 5 out of 5
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Lucie L.
Rating: 5 out of 5
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Nicolas B.
Rating: 5 out of 5
Fast and careful delivery, thank you!
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