Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 3, 4 and 5 stars

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Theo B.
Rating: 5 out of 5
Order fast and in order. Great!!!
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Laurent M.
Rating: 5 out of 5
Wide choice, interesting promotional offers, fast and careful delivery.
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Lucas L.
Rating: 5 out of 5
The flavor of the dishes is incredible. Variety is good. One less thing to worry about when sailing.
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Jean R.
Rating: 5 out of 5
Excellent system for sorting products on the site. Fast and complete delivery! I look forward to tasting the products!
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Omar B.
Rating: 5 out of 5
order conforms and delivered on time
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Elise R.
Rating: 5 out of 5
Multiple choices Fast delivery
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Elise R.
Rating: 5 out of 5
What more can you bring to the table?you're already at the top of your game.
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Pierre L.
Rating: 5 out of 5
Fast shipping
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Lucas M.
Rating: 5 out of 5
Speed of delivery
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Sophie R.
Rating: 5 out of 5
R.A.S Everything went well for me.
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Pierre B.
Rating: 5 out of 5
Fast delivery, reused and reusable packaging. One item was not available and was replaced by a more expensive one. I would recommend the site again in the near future.
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Marie D.
Rating: 4 out of 5
Seriousness, more variety in self-heating dishes
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Hugo D.
Rating: 5 out of 5
Tt
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Michel L.
Rating: 5 out of 5
Responsive and easy to use!
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Jean D.
Rating: 5 out of 5
Order tracking and speed
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Manon M.
Rating: 5 out of 5
Clear website and fast delivery
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Lucas P.
Rating: 5 out of 5
speed! perfect
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Lucas B.
Rating: 5 out of 5
I've already used your meals and I know how good they are.
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Hugo M.
Rating: 5 out of 5
The delivery is very fast, the products are excellent and very practical. A little expensive but with the 50% off offer it's very good value for money.
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Pierre M.
Rating: 5 out of 5
Give up on La Poste, the parcels always arrive late, not once on time, and yet I've already placed a few orders with you.
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Response from Freezedried & Co
Hello, thank you for your confidence :) La Poste and all the carriers are facing an unprecedented situation. As the crisis draws to a close, the number of orders and parcels in transit on their respective platforms is exploding, which can cause delays. However, most carriers are putting in place solutions to smooth deliveries. Many thanks for your understanding. The Lyophilise & Co. team
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Theo R.
Rating: 5 out of 5
Everything was perfect. Speed of delivery was top notch.
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Michel M.
Rating: 5 out of 5
I liked the speed of delivery. Much appreciated.
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Samir R.
Rating: 5 out of 5
Order received on time.
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Lucia R.
Rating: 5 out of 5
Quality products and a very professional and friendly sales manager.
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Julie M.
Rating: 4 out of 5
Fast order dispatch. Clear, efficient site
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Comprador Verificado
Rating: 5 out of 5
Great variety, lots of vegetarian options and fast delivery!
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Antoine T.
Rating: 5 out of 5
Access to site help. Numerous parcel drop-off points. Bewitching speed. Secure payment to be set up.
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Charlotte R.
Rating: 5 out of 5
Compliant and fast
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Hugo M.
Rating: 3 out of 5
The choice
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Laurent D.
Rating: 5 out of 5
Fast and products as described
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Nicolas D.
Rating: 5 out of 5
Large selection of products ,Fast delivery
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Manon R.
Rating: 5 out of 5
Fast
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Manon P.
Rating: 5 out of 5
Impeccable service
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Jean D.
Rating: 5 out of 5
Fast delivery, no errors on the order. Perfect.
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Pierre R.
Rating: 4 out of 5
received 1 bag of beef jerky that has gone bad, so cannot be eaten, otherwise perfect
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Response from Freezedried & Co
Thank you for your trust, the Lyophilise & Co team will contact you and offer you compensation solutions :)
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Charlotte R.
Rating: 5 out of 5
reactivity following missing product and immediate replacement proposal.
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Lucas B.
Rating: 5 out of 5
#NAME?
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Elise B.
Rating: 5 out of 5
Fast, simple and efficient. Very good order tracking and shipping. One of the best online shopping sites I've come across!
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Elise M.
Rating: 5 out of 5
Fast shipping.
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Nicolas M.
Rating: 5 out of 5
Large choice of products and top customer service, after a mistake by chronopost, lyophilise.fr did everything possible to ensure that I was delivered on time.
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