Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 3, 4 and 5 stars

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C
Charlotte D.
Rating: 4 out of 5
following a purchase from 30/12/2019
meets my expectations
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Hugo P.
Rating: 4 out of 5
following a purchase from 30/12/2019
meets my expectations
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Hugo R.
Rating: 5 out of 5
following a purchase from 28/12/2019
Extra fast preparation and delivery, well-prepared parcel. RAS.
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Manon M.
Rating: 5 out of 5
following a purchase from 28/12/2019
Extra fast preparation and delivery, well-prepared parcel. RAS.
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Hugo L.
Rating: 5 out of 5
following a purchase from 28/12/2019
Nothing to complain about, top
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Nicolas B.
Rating: 5 out of 5
following a purchase from 28/12/2019
Nothing to complain about, top
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Hugo R.
Rating: 5 out of 5
following a purchase from 27/12/2019
very good site
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Laurent M.
Rating: 5 out of 5
following a purchase from 27/12/2019
very good site
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Henry J.
Rating: 5 out of 5
following a purchase from 27/12/2019
A Breton company that deserves a great deal of attention. It's a real pleasure to see so much availability and so much professionalism. A big thank you to all the team, happy holidays to you and good continuation. See you soon Sabrina ;-)
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Fatima M.
Rating: 5 out of 5
following a purchase from 27/12/2019
A Breton company that deserves a great deal of attention. It's a real pleasure to see so much availability and so much professionalism. A big thank you to all the team, happy holidays to you and good continuation. See you soon Sabrina ;-)
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Jean R.
Rating: 5 out of 5
following a purchase from 27/12/2019
tj un bonheur
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Pierre P.
Rating: 5 out of 5
following a purchase from 27/12/2019
tj un bonheur
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Camille P.
Rating: 5 out of 5
following a purchase from 25/12/2019
Super service. Keep it up Till I order for mds 2020
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Guillaume M.
Rating: 5 out of 5
following a purchase from 25/12/2019
Super service. Keep it up Till I order for mds 2020
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Theo D.
Rating: 4 out of 5
following a purchase from 23/12/2019
Nothing to complain about, the order corresponds to the description.
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Jean R.
Rating: 4 out of 5
following a purchase from 23/12/2019
Nothing to complain about, the order corresponds to the description.
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J
Javier R.
Rating: 5 out of 5
following a purchase from 22/12/2019
On-time delivery, freeze-dried to perfection
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Michel M.
Rating: 5 out of 5
following a purchase from 22/12/2019
On-time delivery, freeze-dried to perfection
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M
Michel P.
Rating: 5 out of 5
following a purchase from 22/12/2019
Promise kept
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Nicolas L.
Rating: 5 out of 5
following a purchase from 22/12/2019
Promise kept
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Guillaume R.
Rating: 5 out of 5
following a purchase from 22/12/2019
fine
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Michel D.
Rating: 5 out of 5
following a purchase from 22/12/2019
fine
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/12/2019
Everything is correct. Fast and seriousness.
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Antoine R.
Rating: 5 out of 5
following a purchase from 22/12/2019
Excellent, fast delivery, products lived up to my expectations.
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Elise M.
Rating: 5 out of 5
following a purchase from 22/12/2019
Excellent, fast delivery, products lived up to my expectations.
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Laurent D.
Rating: 5 out of 5
following a purchase from 18/12/2019
Perfect meets my expectations always satisfied quality products and services
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Laurent M.
Rating: 5 out of 5
following a purchase from 18/12/2019
Perfect meets my expectations always satisfied quality products and services
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C
Charlotte P.
Rating: 5 out of 5
following a purchase from 18/12/2019
Every time I take a trip in my converted van, I treat myself to vegetarian freeze-dried products.
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Pierre R.
Rating: 5 out of 5
following a purchase from 18/12/2019
Every time I take a trip in my converted van, I treat myself to vegetarian freeze-dried products.
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Manon R.
Rating: 3 out of 5
following a purchase from 18/12/2019
The relay point refused the parcel and I had to travel 12 km to get it back.
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. During the Christmas period, the relay points are saturated - Chronopost automatically redirects to another relay point to avoid late delivery. Unfortunately, it is impossible to know this in advance. If the chosen relay point is too far away, please contact us and we'll suggest another solution. Sincerely yours, Elodie from Team Lyo
M
Miguel M.
Rating: 3 out of 5
following a purchase from 18/12/2019
The relay point refused the parcel and I had to travel 12 km to get it back.
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. During the Christmas period, the relay points are saturated - Chronopost automatically redirects to another relay point to avoid late delivery. Unfortunately, it is impossible to know this in advance. If the chosen relay point is too far away, please contact us and we'll suggest another solution. Sincerely yours, Elodie from Team Lyo
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 18/12/2019
Active response to emails. Solution proposal. Advice on alternative products. Efficient order management.
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Claire B.
Rating: 5 out of 5
following a purchase from 18/12/2019
Active response to emails. Solution proposal. Advice on alternative products. Efficient order management.
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Hugo R.
Rating: 4 out of 5
following a purchase from 17/12/2019
2nd nickel delivery
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Lucas M.
Rating: 4 out of 5
following a purchase from 17/12/2019
2nd nickel delivery
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Omar R.
Rating: 5 out of 5
following a purchase from 16/12/2019
Product, service and delivery times as described on the site. A perfect and complete site.
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Theo L.
Rating: 5 out of 5
following a purchase from 16/12/2019
Product, service and delivery times as described on the site. A perfect and complete site.
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Antoine D.
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect ,fast delivery ,packaging ok ,products not yet tested
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Pierre M.
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect ,fast delivery ,packaging ok ,products not yet tested
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Marie P.
Rating: 4 out of 5
following a purchase from 13/12/2019
Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.
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Response from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
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