Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 3, 4 and 5 stars

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P
Pierre T.
Rating: 4 out of 5
following a purchase from 08/10/2019
short
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M
Michel M.
Rating: 5 out of 5
following a purchase from 08/10/2019
We could have a coupon or discount on several orders.
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Response from Freezedried & Co
Hello, We don't have a loyalty program at the moment. However, we won't hesitate to let you know when the time comes. However, we do have promotional offers on the site. Thank you in advance for your understanding. Kind regards, Team Lyo.
J
Jean D.
Rating: 5 out of 5
following a purchase from 08/10/2019
We could have a coupon or discount on several orders.
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Response from Freezedried & Co
Hello, We don't have a loyalty program at the moment. However, we won't hesitate to let you know when the time comes. However, we do have promotional offers on the site. Thank you in advance for your understanding. Kind regards, Team Lyo.
G
Guillaume T.
Rating: 5 out of 5
following a purchase from 07/10/2019
This is my second or third order from Lyophilisé & Co. I'm totally satisfied: the delivery conforms to the order both in terms of content and delivery time, and customer service was available and competent in relation to my need to modify certain parameters of the order to speed up delivery.
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L
Lucie R.
Rating: 5 out of 5
following a purchase from 07/10/2019
This is my second or third order from Lyophilisé & Co. I'm totally satisfied: the delivery conformed to the order both in terms of content and delivery time, and customer service was available and competent in relation to my need to modify certain parameters of the order to speed up delivery.
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T
Theo L.
Rating: 4 out of 5
following a purchase from 06/10/2019
reception problems
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Response from Freezedried & Co
Hello, due to a flashing error by the carrier, the parcel was returned to our premises. As agreed, we have redirected it to your address. Thank you again for your understanding. Elodie from Team Lyo.
M
Miguel G.
Rating: 4 out of 5
following a purchase from 06/10/2019
reception problems
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Response from Freezedried & Co
Hello, due to a flashing error by the carrier, the parcel was returned to our premises. As agreed, we have redirected it to your address. Thank you again for your understanding. Elodie from Team Lyo.
H
Hugo D.
Rating: 5 out of 5
following a purchase from 06/10/2019
Good site
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M
Marie M.
Rating: 5 out of 5
following a purchase from 06/10/2019
Good site
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J
Jean R.
Rating: 5 out of 5
following a purchase from 05/10/2019
Fast and efficient I recommend.
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Youssef B.
Rating: 5 out of 5
following a purchase from 05/10/2019
Fast and efficient I recommend.
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M
Michel M.
Rating: 5 out of 5
following a purchase from 03/10/2019
Thank you for your professionalism
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M
Manon R.
Rating: 5 out of 5
following a purchase from 03/10/2019
Thank you for your professionalism
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P
Pierre R.
Rating: 5 out of 5
following a purchase from 03/10/2019
Superb site. Lots of choices. Taken more than correct Delivery a little slow but for the expenses of delivery it is very correct. I recommend this site with my eyes closed. Au top
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C
Camille T.
Rating: 5 out of 5
following a purchase from 03/10/2019
Superb site. Lots of choices. Taken more than correct Delivery a little slow but for the expenses of delivery it is very correct. I recommend this site with my eyes closed. Au top
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2019
Excellent
O
Oliver T.
Rating: 4 out of 5
following a purchase from 03/10/2019
Fast delivery and product conforms but not yet used
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Samir B.
Rating: 4 out of 5
following a purchase from 03/10/2019
Fast delivery and product conforms but not yet used
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W
William J.
Rating: 5 out of 5
following a purchase from 02/10/2019
Great, thanks
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Julie P.
Rating: 5 out of 5
following a purchase from 02/10/2019
Great, thanks
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C
Camille R.
Rating: 5 out of 5
following a purchase from 02/10/2019
Top level, perfect service
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Karim B.
Rating: 5 out of 5
following a purchase from 02/10/2019
Top level, perfect service
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Nicolas R.
Rating: 5 out of 5
following a purchase from 02/10/2019
Top
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N
Nicolas T.
Rating: 5 out of 5
following a purchase from 02/10/2019
Top
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H
Hugo M.
Rating: 5 out of 5
following a purchase from 02/10/2019
Excellent customer service.
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Lucie P.
Rating: 5 out of 5
following a purchase from 02/10/2019
Excellent customer service.
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P
Pierre R.
Rating: 5 out of 5
following a purchase from 02/10/2019
I've never used freeze-dried products before. On the occasion of my independent crossing of the Pyrenees, knowing nothing about it, I chose 2 gr20 packs containing lunches, meals, dried fruit energy bars and dried meat. The products were excellent, varied and provided the necessary calories, enabling me to successfully complete my project without hunger or fatigue. Thank you
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William A.
Rating: 5 out of 5
following a purchase from 02/10/2019
I've never used freeze-dried products before. On the occasion of my independent crossing of the Pyrenees, knowing nothing about it, I chose 2 gr20 packs containing lunches, meals, dried fruit energy bars and dried meat. The products were excellent, varied and provided the necessary calories, enabling me to successfully complete my project without hunger or fatigue. Thank you
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M
Manon P.
Rating: 5 out of 5
following a purchase from 02/10/2019
Fast delivery.
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Lucie P.
Rating: 5 out of 5
following a purchase from 02/10/2019
Fast delivery.
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E
Ethan A.
Rating: 5 out of 5
following a purchase from 02/10/2019
Perfect
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Sophia J.
Rating: 5 out of 5
following a purchase from 02/10/2019
Perfect
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Theo D.
Rating: 5 out of 5
following a purchase from 02/10/2019
Very pleased. Many thanks Antoine SAUVAGE
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G
Guillaume D.
Rating: 5 out of 5
following a purchase from 02/10/2019
Very happy. Many thanks Antoine SAUVAGE
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G
Guillaume M.
Rating: 5 out of 5
following a purchase from 01/10/2019
Very good
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Laurent D.
Rating: 5 out of 5
following a purchase from 01/10/2019
Very good
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M
Mehdi R.
Rating: 5 out of 5
following a purchase from 01/10/2019
perfect. very good site, wide offer. my supplier for my treks :)))
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P
Pierre L.
Rating: 5 out of 5
following a purchase from 01/10/2019
perfect. very good site, wide offer. my supplier for my treks :)))
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M
Marie R.
Rating: 5 out of 5
following a purchase from 30/09/2019
Always as good, fast, real stocks, quality at the rendezvous. I recommend it.
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L
Laurent R.
Rating: 5 out of 5
following a purchase from 30/09/2019
Always as good, fast, real stocks, quality at the rendezvous. I recommend it.
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