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C
Rating: 5 out of 5
Top
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 3, 4 and 5 stars
Reset filtersB
Rating: 3 out of 5
Range is good, but I wasn't given any tracking information at all which resulted in very inconvenient delays. When I reached out the response was reasonably fast, and part of the issue was the postal system where I live, but I really think tracking details should be automatically sent as soon as the order goes out.
Response from Freezedried & Co
Hi there,
Thank you for the honest feedback and I’m really sorry for the inconvenience caused by not receiving tracking details. This was our first delivery to Albania, and while part of the delay came from the local postal hand-off, we should still have sent the tracking automatically the moment your parcel shipped.
Thanks again for helping us improve,
Thank you for the honest feedback and I’m really sorry for the inconvenience caused by not receiving tracking details. This was our first delivery to Albania, and while part of the delay came from the local postal hand-off, we should still have sent the tracking automatically the moment your parcel shipped.
Thanks again for helping us improve,
É
Rating: 5 out of 5
Reliable products
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F
Rating: 5 out of 5
It was a first for me. I bought the 5-day hiking pack which includes a mix of products that allowed me to discover several brands. I loved everything. I didn't eat the desserts (chocolate creams) because even in everyday life I don't like that but they are surely as good as the rest.
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B
Rating: 5 out of 5
VERY SATISFIED WITH MY LAST ORDER WHETHER IT BE PRODUCTS OR PRICES BRAVO TO LYOPHILISE&CO
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X
Rating: 5 out of 5
Perfectly meets my needs.
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F
Rating: 5 out of 5
Perfect, very satisfactory!
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J
Rating: 5 out of 5
Very satisfied with my order.
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M
Rating: 5 out of 5
Super everything received and quickly
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L
Rating: 5 out of 5
Reactive, good advice and quality products
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J
Rating: 5 out of 5
Thank you to the whole team, as usual always very helpful, serious and with a smile Jean-Sebastien
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R
Rating: 5 out of 5
Excellent! Very good tasty and original products.
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D
Rating: 4 out of 5
Good products more or less tasty depending on tastes. Make a pricing effort on an order of several products
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R
Rating: 4 out of 5
Everything as planned
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G
Rating: 3 out of 5
Reception of the products very ok. However, not satisfied with the rigid return conditions in case of dissatisfaction, to be taken into account in advance
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Response from Freezedried & Co
Hello Grégoire,
Thank you for taking the time to share your feedback on our site "Lyophilise & Co". We are pleased that the reception of your products went well. However, we understand your frustration regarding our return conditions. We strive to provide you with clear information and will take your feedback into account to improve our communication. Your satisfaction is our priority.
Best regards,
The Lyophilise & Co team
Thank you for taking the time to share your feedback on our site "Lyophilise & Co". We are pleased that the reception of your products went well. However, we understand your frustration regarding our return conditions. We strive to provide you with clear information and will take your feedback into account to improve our communication. Your satisfaction is our priority.
Best regards,
The Lyophilise & Co team
C
Rating: 5 out of 5
Wide range of products, at all prices. Easy to place an order, several payment methods offered. Careful delivery very fast, at a relay point. The received products are of good quality and conform to their description. I recommend this site.
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N
Rating: 5 out of 5
Fast delivery!
D
Rating: 5 out of 5
Ultra fast delivery, careful, top quality product, impossible to ask for better
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D
Rating: 5 out of 5
Cheaper than buying local, good selection and quick delivery.
F
Rating: 5 out of 5
ok
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L
Rating: 4 out of 5
Slightly late shipping, nothing to report for the rest, good products.
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N
Rating: 5 out of 5
-
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R
Rating: 5 out of 5
Second purchase at Lyophilise and I am still very satisfied. Great choice. Competitive prices. Very well packaged parcel.
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A
Rating: 5 out of 5
I didn't think it would be a big deal, but it pleasantly surprised me. The only thing is you have to be careful with the amounts of water you add; sometimes it gets too watery and other times too thick. But if you add the water gradually, you can control it better to suit your taste.
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S
Rating: 5 out of 5
Practical, light, well-sized portion for a meal. The few meals tasted are relatively good and provide good comfort during long hikes. I highly recommend these products.
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A
Rating: 5 out of 5
Very excited to use it.
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J
Rating: 4 out of 5
I am satisfied with the freeze-dried meals I bought (except for the powdered ones which I am less a fan of in the final result) on this site for my trip abroad. It helped me a lot. I also took some cereal bars, which I have barely tasted so far, so it's hard to give an opinion.
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K
Rating: 5 out of 5
Quality and speed! Whenever I have bought here, my order has arrived on time. Extraordinary variety and quality of food. I recommend it 1000%
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J
Rating: 5 out of 5
Super reliable site. Even in case of problems, the human is available, competent, attentive, and efficient. It's so rare!!! Especially keep this quality.
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J
Rating: 5 out of 5
Great service and quality product. However, the delivery via Chronopost is a disaster
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Response from Freezedried & Co
Hello,
Thank you very much for your positive feedback on our service and the quality of our products. Unfortunately, we do not always have control over what happens once the package is shipped, but we regularly pass on this feedback to improve the service. Do not hesitate to contact our customer service for any issues.
Thank you very much for your positive feedback on our service and the quality of our products. Unfortunately, we do not always have control over what happens once the package is shipped, but we regularly pass on this feedback to improve the service. Do not hesitate to contact our customer service for any issues.
F
Rating: 5 out of 5
First time using freeze-dried products and I am delighted! I recommend!
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E
Rating: 5 out of 5
Order processed very quickly and careful packaging and good delivery tracking. Perfection
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Y
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Fast and careful shipping. Prices are among the best on the market. I bought a tent and a sleeping bag.
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C
Rating: 5 out of 5
I recommend. Delivery without problems.
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A
Rating: 5 out of 5
Everything went well: good products and good delivery. Thank you!
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O
Rating: 5 out of 5
No problems regarding the order. All products are as expected and the express delivery was really perfect given the tight timing I had. Thank you very much!
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R
Rating: 5 out of 5
Very good, keep it up.
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D
Rating: 5 out of 5
Wide range and fast delivery
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C
Rating: 5 out of 5
Perfect
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