Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Thanks for your comment! Have a nice day ;) The Lyo team
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Lucas D.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Lucas D.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Lucas D.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Julie B.
Rating: 4 out of 5
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Thanks for the note :) The Lyo team
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Julie B.
Rating: 4 out of 5
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Thanks for the note :) The Lyo team
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Julie B.
Rating: 4 out of 5
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Thanks for the note :) The Lyo team
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Manon B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Manon B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Manon B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Comprador verificado
Rating: 4 out of 5
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The Lyophilized & Co team thanks you for your note.
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Camille D.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Camille D.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Camille D.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Guillaume R.
Rating: 4 out of 5
Inadequate packaging for the gourd because it could move around in the box (nothing to hold it in place even if the gourd is attached to a box), but excellent product for going to India.
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Response from Freezedried & Co
Thank you for your feedback. Our logistics colleagues normally use paper to wedge this type of item. We'll let them know what you think. We wish you a wonderful day and a wonderful expedition to India. The Lyo Team
C
Comprador verificado
Rating: 4 out of 5
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Thank you very much :) The Lyophilized & Co team
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Laurent M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Laurent M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Laurent M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Lucas L.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Lucas L.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Lucas L.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Julie B.
Rating: 4 out of 5
Fast
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Thanks for the note! The Lyophilise & Co team
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Manon M.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Manon M.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Manon M.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Elise R.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Elise R.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Elise R.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Claire L.
Rating: 4 out of 5
The beef jerky is no surprise....I'd certainly recommend it.....The other products have not yet been tested. On the downside, many products not available on the site, the braised carrots are they really freeze-dried????The site is well done and delivery very fast. You have won a new customer.
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Response from Freezedried & Co
Thank you for your feedback. Braised carrots are not freeze-dried, but sterilized. You may have noticed that they are heavier. So they don't need to be rehydrated, just reheated using the heating method of your choice. If you have any questions, please do not hesitate to contact us. The Lyo team.
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Lucas R.
Rating: 4 out of 5
Great prices, order and delivery on time, and above all, a French company - perfect!
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
C
Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
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Michel D.
Rating: 4 out of 5
I had a problem with the products delivered. The expiration date did not correspond to the one advertised. A simple phone call solved the problem, but I was annoyed at the time. Very good responsiveness, but this can be avoided.
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Response from Freezedried & Co
Thank you for your feedback, we will pass it on to our logistics and customer service colleagues. Many thanks for your understanding. The Lyo Team
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Pierre T.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Pierre T.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Pierre T.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Theo M.
Rating: 4 out of 5
My entire order was satisfactory.
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Thanks for your comment! Have a nice day ;) The Lyo team
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Hugo M.
Rating: 4 out of 5
Always satisfied with the service, the delivery care and the website, which is quite clear. The only "reproach" I would make is the notice on the products which is requested much too early. I was quite disappointed with a dried meat and I couldn't give a proper comment because I ate it a few months after ordering and the request was closed.
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Response from Freezedried & Co
Thank you for your feedback, yes indeed, the reviews are sent after ordering and the link has a lifetime. That said, you can always send them to us by e-mail team(at)lyophilise.com. We'll need a username of your choice, the product reference (code or full name on the invoice) and your review, as well as a rating between 1 and 5. We'll take care of entering it on our site. The Lyo team will be happy to answer any questions you may have.
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Pierre P.
Rating: 4 out of 5
Everything conforms to product service
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Thank you for your feedback! The Lyo team
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Lucas M.
Rating: 4 out of 5
My order was delivered promptly, the only downside was that the flint did not spark hot enough to ignite a handkerchief.
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Response from Freezedried & Co
The Lyo team thanks you for your opinion! Concerning the flint, we tested it on our own and didn't manage to ignite a handkerchief. We recommend using it with good fuel to start your fire (birch bark, resin, tinder, etc.). If you don't have any with you, we recommend using tindersticks. We hope we've been able to help!
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Laurent P.
Rating: 4 out of 5
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Laurent P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Laurent P.
Rating: 4 out of 5
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Jean L.
Rating: 4 out of 5
Order received promptly
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Thank you for your feedback! The Lyo team
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Nicolas L.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Nicolas L.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Nicolas L.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Comprador verificado
Rating: 4 out of 5
The variety of products. The flavors are very good.
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Thank you very much for your comments. The Lyophilized & Co team
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Theo M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Theo M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Theo M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Camille D.
Rating: 4 out of 5
very good products fast and careful delivery
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Thank you for your feedback! The Lyo team
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Verified buyer
Rating: 4 out of 5
Response from Freezedried & Co
The Freezedried & Co team thanks you for your note.
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Jean M.
Rating: 4 out of 5
Fast delivery and well-prepared parcel. I would have liked more explanation of certain products, in particular how to operate the flat heater without a flame.
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Response from Freezedried & Co
Thank you for your advice. Instructions for use are on the back of the self-heating bag. Alternatively, here's a link to the instructions on our Youtube channel => https://youtu.be/vt6C9PLSs7A We hope you enjoy your tests. The Lyo Team
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Laurent R.
Rating: 4 out of 5
Fast delivery, order conformed. One pocket was punctured (micro hole with slight leakage), not knowing when the puncture occurred I threw the contents away.
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Response from Freezedried & Co
Thank you for your feedback. My colleagues will contact you to propose a compensation solution. The Lyo team
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Ava T.
Rating: 4 out of 5
Order shipped very quickly everything is ok
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Thank you for your feedback! The Lyo team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Lucas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Manon R.
Rating: 4 out of 5
I am very satisfied with the products I order. The only downside is for people like me who have to follow a salt-free diet. I find that there are not many offers for us.
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Response from Freezedried & Co
Thank you very much for your feedback. Indeed, we still lack products to match this kind of diet, but we are working on it to compensate for this demand. The Lyophilise & Co team
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Julie D.
Rating: 4 out of 5
Fast delivery; plenty of choice in freeze-dried meals; however, not many items to my taste in the bivouac equipment (tents, mattresses, backpacks, sleeping bags).
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Response from Freezedried & Co
Thank you for your feedback! Indeed, with the end of the high season and inventory fast approaching, we have several items out of stock... This should be sorted out in the coming days and weeks! Don't hesitate to set a dispo alert on the items you're most interested in, so you'll be kept informed of restocking ;) The Lyo team
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Comprador verificado
Rating: 4 out of 5
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Thank you very much for your comments. The Lyophilized & Co team
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Charlotte P.
Rating: 4 out of 5
Hello, I haven't tested the products yet and don't know them, but the service seems serious and the packaging very explicit. Nicolas
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your confidence. Enjoy the test :) The Lyophilise & Co team
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Michel P.
Rating: 4 out of 5
Speed of delivery One drawback: many products sold out.
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Response from Freezedried & Co
Thank you for your comment! With the high season, it's true that several items are out of stock. Don't hesitate to create an availability alert on the product you're interested in, so you'll be notified as soon as it's back in stock :) The Lyo team
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