Customer reviews of Freezedried & Co

L

Laurent L.

Rating: 4 out of 5

Published on 21/04/2023 à 10h28

-

Translated reviews

Response from Freezedried & Co Published on 24/04/2023

Thanks for the note! The Lyophilise & Co team

L

Laurent L.

Rating: 4 out of 5

Published on 21/04/2023 à 10h28

Translated reviews

Response from Freezedried & Co Published on 24/04/2023

Thanks for the note! The Lyophilise & Co team

L

Laurent L.

Rating: 4 out of 5

Published on 21/04/2023 à 10h28

-

Translated reviews

Response from Freezedried & Co Published on 24/04/2023

Thanks for the note! The Lyophilise & Co team

C

Camille D.

Rating: 4 out of 5

Published on 20/04/2023 à 19h02

Hello, received quickly but no email to say that the order has been placed. Cdlt

Translated reviews

Response from Freezedried & Co Published on 21/04/2023

Hello, thank you for your feedback. Have you checked your junk mail? Unfortunately, some of our e-mails can end up there, depending on the address. If this is not the case, we apologize for this computer problem. Please do not hesitate to contact us if the problem recurs. See you soon. Team Lyo

I

Isabella T.

Rating: 4 out of 5

Published on 12/04/2023 à 19h12

Efficient order processing

Translated reviews

Response from Freezedried & Co Published on 13/04/2023

Thanks for your comment! Have a nice day ;) The Lyo team

T

Theo B.

Rating: 4 out of 5

Published on 09/04/2023 à 13h13

Fast and quick answer to the question super serious

Translated reviews

Response from Freezedried & Co Published on 11/04/2023

Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team

M

Marie B.

Rating: 4 out of 5

Published on 05/04/2023 à 14h45

-

Translated reviews

Response from Freezedried & Co Published on 06/04/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

M

Marie B.

Rating: 4 out of 5

Published on 05/04/2023 à 14h45

Translated reviews

Response from Freezedried & Co Published on 06/04/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

M

Marie B.

Rating: 4 out of 5

Published on 05/04/2023 à 14h45

-

Translated reviews

Response from Freezedried & Co Published on 06/04/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

Y

Youssef B.

Rating: 4 out of 5

Published on 02/04/2023 à 12h13

French instructions would have been welcome

Translated reviews

Response from Freezedried & Co Published on 04/04/2023

Hello, thank you for your feedback. The manufacturer doesn't supply any. We will translate it and send you a French instruction manual as soon as possible. The Lyo team

H

Hugo R.

Rating: 4 out of 5

Published on 30/03/2023 à 13h55

-

Translated reviews

Response from Freezedried & Co Published on 31/03/2023

The Lyophilise & Co team thanks you for the note :)

H

Hugo R.

Rating: 4 out of 5

Published on 30/03/2023 à 13h55

Translated reviews

Response from Freezedried & Co Published on 31/03/2023

The Lyophilise & Co team thanks you for the note :)

H

Hugo R.

Rating: 4 out of 5

Published on 30/03/2023 à 13h55

-

Translated reviews

Response from Freezedried & Co Published on 31/03/2023

The Lyophilise & Co team thanks you for the note :)

C

Charlotte D.

Rating: 4 out of 5

Published on 30/03/2023 à 12h03

-

Translated reviews

Response from Freezedried & Co Published on 31/03/2023

Thanks for the note! The Lyophilise & Co team

C

Charlotte D.

Rating: 4 out of 5

Published on 30/03/2023 à 12h03

Translated reviews

Response from Freezedried & Co Published on 31/03/2023

Thanks for the note! The Lyophilise & Co team

C

Charlotte D.

Rating: 4 out of 5

Published on 30/03/2023 à 12h03

-

Translated reviews

Response from Freezedried & Co Published on 31/03/2023

Thanks for the note! The Lyophilise & Co team

E

Elise M.

Rating: 4 out of 5

Published on 29/03/2023 à 15h23

All the products are of good quality but some may be missing.

Translated reviews

Response from Freezedried & Co Published on 30/03/2023

Thank you for your feedback. Please don't hesitate to let us know of any references that you haven't found on our site and that you'd like to find with us. Our referencing colleagues will be happy to help :) In the case of products that are currently in stock, we can send you an e-mail when they arrive in our store. We can also advise you on alternative references if required. We wish you a pleasant day. The Lyo team

L

Lucas P.

Rating: 4 out of 5

Published on 29/03/2023 à 11h07

Very fast delivery. I don't know if the product I ordered is effective.

Translated reviews

Response from Freezedried & Co Published on 30/03/2023

Thank you for your feedback. Many people have left their opinion on this reference (single units, batches), which may give you some idea of how to use it and under what conditions. Our customer service is at your disposal should you have any questions. We thank you for your confidence. The Lyo team

A

Antoine R.

Rating: 4 out of 5

Published on 25/03/2023 à 12h27

Quality products, but unfortunately a little expensive.

Translated reviews

Response from Freezedried & Co Published on 27/03/2023

Thank you for your feedback :) Have you heard of the "Bons Plans" section, where you can take advantage of current discounts on a selection of products? If you have any questions, please do not hesitate to contact us. The Lyo team

J

Julie T.

Rating: 4 out of 5

Published on 15/03/2023 à 11h54

On a relatively small order in volume, 1 pierced gel that leaked on everything else. It's a shame

Translated reviews

Response from Freezedried & Co Published on 16/03/2023

Thank you for your feedback and sorry for this incident. Our team will get back to you as soon as possible to find a solution. The Lyo Team

N

Nicolas P.

Rating: 4 out of 5

Published on 11/03/2023 à 08h25

easy to order on the website, quick to send and receive. prices are high.

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thank you for your feedback, especially on our prices. In all transparency, we apply the sales prices recommended by our suppliers, and we are in a context of rising prices. That being said, please do not hesitate to let us know which products you find to be overpriced. We've also included a link to our Bargains section, where you'll find all the latest bargains. If you have any questions, please do not hesitate to contact us. The Lyo team :) https://www.lyophilise.fr/bons-plans-c-3563

P

Pierre D.

Rating: 4 out of 5

Published on 07/03/2023 à 12h47

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Many thanks :) The Lyophilise & Co team

P

Pierre D.

Rating: 4 out of 5

Published on 07/03/2023 à 12h47

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Many thanks :) The Lyophilise & Co team

P

Pierre D.

Rating: 4 out of 5

Published on 07/03/2023 à 12h47

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Many thanks :) The Lyophilise & Co team

N

Nicolas R.

Rating: 4 out of 5

Published on 06/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Many thanks :) The Lyophilise & Co team

N

Nicolas R.

Rating: 4 out of 5

Published on 06/03/2023 à 16h44

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Many thanks :) The Lyophilise & Co team

N

Nicolas R.

Rating: 4 out of 5

Published on 06/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Many thanks :) The Lyophilise & Co team

S

Sophie M.

Rating: 4 out of 5

Published on 04/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

S

Sophie M.

Rating: 4 out of 5

Published on 04/03/2023 à 16h44

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

S

Sophie M.

Rating: 4 out of 5

Published on 04/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

A

Antonio R.

Rating: 4 out of 5

Published on 03/03/2023 à 14h21

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

A

Antonio R.

Rating: 4 out of 5

Published on 03/03/2023 à 14h21

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

A

Antonio R.

Rating: 4 out of 5

Published on 03/03/2023 à 14h21

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

O

Omar M.

Rating: 4 out of 5

Published on 28/02/2023 à 16h52

Choice and speed of delivery

Translated reviews

Response from Freezedried & Co Published on 01/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

L

Lucas D.

Rating: 4 out of 5

Published on 23/01/2023 à 13h40

-

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Many thanks :) The Lyophilise & Co team

L

Lucas D.

Rating: 4 out of 5

Published on 23/01/2023 à 13h40

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Many thanks :) The Lyophilise & Co team

L

Lucas D.

Rating: 4 out of 5

Published on 23/01/2023 à 13h40

-

Translated reviews

Response from Freezedried & Co Published on 25/01/2023

Many thanks :) The Lyophilise & Co team

J

Julie B.

Rating: 4 out of 5

Published on 22/01/2023 à 11h46

-

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note :) The Lyo team

J

Julie B.

Rating: 4 out of 5

Published on 22/01/2023 à 11h46

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note :) The Lyo team

J

Julie B.

Rating: 4 out of 5

Published on 22/01/2023 à 11h46

-

Translated reviews

Response from Freezedried & Co Published on 23/01/2023

Thanks for the note :) The Lyo team

M

Manon B.

Rating: 4 out of 5

Published on 16/01/2023 à 11h06

-

Translated reviews

Response from Freezedried & Co Published on 17/01/2023

Thanks for the note! The Lyophilise & Co team

M

Manon B.

Rating: 4 out of 5

Published on 16/01/2023 à 11h06

Translated reviews

Response from Freezedried & Co Published on 17/01/2023

Thanks for the note! The Lyophilise & Co team

M

Manon B.

Rating: 4 out of 5

Published on 16/01/2023 à 11h06

-

Translated reviews

Response from Freezedried & Co Published on 17/01/2023

Thanks for the note! The Lyophilise & Co team

C

Comprador Verificado

Rating: 4 out of 5

Published on 15/01/2023 à 18h42

-

Translated reviews

Response from Freezedried & Co Published on 16/01/2023

The Lyophilized & Co team thanks you for your note.

C

Camille D.

Rating: 4 out of 5

Published on 14/01/2023 à 12h13

-

Translated reviews

Response from Freezedried & Co Published on 16/01/2023

Thanks for the note! The Lyophilise & Co team

C

Camille D.

Rating: 4 out of 5

Published on 14/01/2023 à 12h13

Translated reviews

Response from Freezedried & Co Published on 16/01/2023

Thanks for the note! The Lyophilise & Co team

C

Camille D.

Rating: 4 out of 5

Published on 14/01/2023 à 12h13

-

Translated reviews

Response from Freezedried & Co Published on 16/01/2023

Thanks for the note! The Lyophilise & Co team

G

Guillaume R.

Rating: 4 out of 5

Published on 08/01/2023 à 14h12

Inadequate packaging for the gourd because it could move around in the box (nothing to hold it in place even if the gourd is attached to a box), but excellent product for going to India.

Translated reviews

Response from Freezedried & Co Published on 09/01/2023

Thank you for your feedback. Our logistics colleagues normally use paper to wedge this type of item. We'll let them know what you think. We wish you a wonderful day and a wonderful expedition to India. The Lyo Team

C

Comprador Verificado

Rating: 4 out of 5

Published on 23/12/2022 à 21h31

-

Translated reviews

Response from Freezedried & Co Published on 28/12/2022

Thank you very much :) The Lyophilized & Co team

L

Laurent M.

Rating: 4 out of 5

Published on 21/12/2022 à 17h13

-

Translated reviews

Response from Freezedried & Co Published on 22/12/2022

Thanks for the note! The Lyophilise & Co team

L

Laurent M.

Rating: 4 out of 5

Published on 21/12/2022 à 17h13

Translated reviews

Response from Freezedried & Co Published on 22/12/2022

Thanks for the note! The Lyophilise & Co team

L

Laurent M.

Rating: 4 out of 5

Published on 21/12/2022 à 17h13

-

Translated reviews

Response from Freezedried & Co Published on 22/12/2022

Thanks for the note! The Lyophilise & Co team

L

Lucas L.

Rating: 4 out of 5

Published on 21/12/2022 à 14h37

-

Translated reviews

Response from Freezedried & Co Published on 22/12/2022

Thanks for the note! The Lyophilise & Co team

L

Lucas L.

Rating: 4 out of 5

Published on 21/12/2022 à 14h37

Translated reviews

Response from Freezedried & Co Published on 22/12/2022

Thanks for the note! The Lyophilise & Co team

L

Lucas L.

Rating: 4 out of 5

Published on 21/12/2022 à 14h37

-

Translated reviews

Response from Freezedried & Co Published on 22/12/2022

Thanks for the note! The Lyophilise & Co team

J

Julie B.

Rating: 4 out of 5

Published on 16/12/2022 à 12h44

Fast

Translated reviews

Response from Freezedried & Co Published on 19/12/2022

Thanks for the note! The Lyophilise & Co team

M

Manon M.

Rating: 4 out of 5

Published on 16/12/2022 à 10h27

-

Translated reviews

Response from Freezedried & Co Published on 19/12/2022

Many thanks :) The Lyophilise & Co team

M

Manon M.

Rating: 4 out of 5

Published on 16/12/2022 à 10h27

Translated reviews

Response from Freezedried & Co Published on 19/12/2022

Many thanks :) The Lyophilise & Co team

M

Manon M.

Rating: 4 out of 5

Published on 16/12/2022 à 10h27

-

Translated reviews

Response from Freezedried & Co Published on 19/12/2022

Many thanks :) The Lyophilise & Co team

E

Elise R.

Rating: 4 out of 5

Published on 13/12/2022 à 15h19

-

Translated reviews

Response from Freezedried & Co Published on 14/12/2022

Many thanks :) The Lyophilise & Co team

E

Elise R.

Rating: 4 out of 5

Published on 13/12/2022 à 15h19

Translated reviews

Response from Freezedried & Co Published on 14/12/2022

Many thanks :) The Lyophilise & Co team

E

Elise R.

Rating: 4 out of 5

Published on 13/12/2022 à 15h19

-

Translated reviews

Response from Freezedried & Co Published on 14/12/2022

Many thanks :) The Lyophilise & Co team

C

Claire L.

Rating: 4 out of 5

Published on 08/12/2022 à 13h45

The beef jerky is no surprise....I'd certainly recommend it.....The other products have not yet been tested. On the downside, many products not available on the site, the braised carrots are they really freeze-dried????The site is well done and delivery very fast. You have won a new customer.

Translated reviews

Response from Freezedried & Co Published on 12/12/2022

Thank you for your feedback. Braised carrots are not freeze-dried, but sterilized. You may have noticed that they are heavier. So they don't need to be rehydrated, just reheated using the heating method of your choice. If you have any questions, please do not hesitate to contact us. The Lyo team.

L

Lucas R.

Rating: 4 out of 5

Published on 30/11/2022 à 07h33

Great prices, order and delivery on time, and above all, a French company - perfect!

Translated reviews

Response from Freezedried & Co Published on 30/11/2022

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

C

Comprador Verificado

Rating: 4 out of 5

Published on 26/11/2022 à 09h05

-

Translated reviews

Response from Freezedried & Co Published on 28/11/2022

Thank you very much :) The Lyophilized & Co team

M

Michel D.

Rating: 4 out of 5

Published on 23/11/2022 à 10h39

I had a problem with the products delivered. The expiration date did not correspond to the one advertised. A simple phone call solved the problem, but I was annoyed at the time. Very good responsiveness, but this can be avoided.

Translated reviews

Response from Freezedried & Co Published on 24/11/2022

Thank you for your feedback, we will pass it on to our logistics and customer service colleagues. Many thanks for your understanding. The Lyo Team

P

Pierre T.

Rating: 4 out of 5

Published on 14/11/2022 à 16h33

-

Translated reviews

Response from Freezedried & Co Published on 15/11/2022

Thanks for the note! The Lyophilise & Co team

P

Pierre T.

Rating: 4 out of 5

Published on 14/11/2022 à 16h33

Translated reviews

Response from Freezedried & Co Published on 15/11/2022

Thanks for the note! The Lyophilise & Co team

P

Pierre T.

Rating: 4 out of 5

Published on 14/11/2022 à 16h33

-

Translated reviews

Response from Freezedried & Co Published on 15/11/2022

Thanks for the note! The Lyophilise & Co team

T

Theo M.

Rating: 4 out of 5

Published on 14/11/2022 à 12h43

My entire order was satisfactory.

Translated reviews

Response from Freezedried & Co Published on 15/11/2022

Thanks for your comment! Have a nice day ;) The Lyo team

H

Hugo M.

Rating: 4 out of 5

Published on 14/11/2022 à 08h32

Always satisfied with the service, the delivery care and the website, which is quite clear. The only "reproach" I would make is the notice on the products which is requested much too early. I was quite disappointed with a dried meat and I couldn't give a proper comment because I ate it a few months after ordering and the request was closed.

Translated reviews

Response from Freezedried & Co Published on 15/11/2022

Thank you for your feedback, yes indeed, the reviews are sent after ordering and the link has a lifetime. That said, you can always send them to us by e-mail team(at)lyophilise.com. We'll need a username of your choice, the product reference (code or full name on the invoice) and your review, as well as a rating between 1 and 5. We'll take care of entering it on our site. The Lyo team will be happy to answer any questions you may have.

P

Pierre P.

Rating: 4 out of 5

Published on 09/11/2022 à 10h24

Everything conforms to product service

Translated reviews

Response from Freezedried & Co Published on 10/11/2022

Thank you for your feedback! The Lyo team

L

Lucas M.

Rating: 4 out of 5

Published on 24/10/2022 à 16h18

My order was delivered promptly, the only downside was that the flint did not spark hot enough to ignite a handkerchief.

Translated reviews

Response from Freezedried & Co Published on 27/10/2022

The Lyo team thanks you for your opinion! Concerning the flint, we tested it on our own and didn't manage to ignite a handkerchief. We recommend using it with good fuel to start your fire (birch bark, resin, tinder, etc.). If you don't have any with you, we recommend using tindersticks. We hope we've been able to help!

L

Laurent P.

Rating: 4 out of 5

Published on 21/10/2022 à 10h08

-

Translated reviews

Response from Freezedried & Co Published on 24/10/2022

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

L

Laurent P.

Rating: 4 out of 5

Published on 21/10/2022 à 10h08

Translated reviews

Response from Freezedried & Co Published on 24/10/2022

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

L

Laurent P.

Rating: 4 out of 5

Published on 21/10/2022 à 10h08

-

Translated reviews

Response from Freezedried & Co Published on 24/10/2022

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team