The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Before buying the product, I phoned the store to ask if they had the instruction manual. The answer was yes. Indeed, there is one, but only in English! Very problematic! I'm pleased with the speed of the shipment and with the device in principle, but I'm not experienced enough to give an opinion...
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Response from Freezedried & Co
Thank you for your feedback. Yes indeed, my colleague noticed this and subsequently sent you an e-mail with the instructions in French? All that's left now is to wish you happy testing. The Lyo Team
N
Nicolas R.
Rating: 4 out of 5
FAST AND MATCHING PRODUCT
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
E
Elise T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Elise T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
E
Elise T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
C
Comprador Verificado
Rating: 4 out of 5
They didn't have the product I ordered so I don't rate it 5 stars, but the response was quick and the return was fast.
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Response from Freezedried & Co
Thank you for your feedback, and sorry again for the inconvenience. See you soon, the Lio team
C
Charlotte D.
Rating: 4 out of 5
I haven't tried it yet. It's due next weekend
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Response from Freezedried & Co
Thank you for your feedback! We hope you enjoy your tests :) The Lyo team
C
Comprador Verificado
Rating: 4 out of 5
Some dishes I find too salty, the desserts could be more varied. Overall I am very satisfied with the purchase. Thank you very much
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Response from Freezedried & Co
Thank you for your comments. We have a filter that only retains low salt dishes. I will send you the example link. Thank you for your confidence. The Lio team https://www.liofilizado.es/platos-liofilizados-con-carne-c-457?f801=si
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
A
Antoine R.
Rating: 4 out of 5
Perfect in every way: A wide range of products, in small or large quantities, low prices, secure payment and fast delivery.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
A
Anais M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
A
Anais M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
A
Anais M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
T
Theo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
Jean R.
Rating: 4 out of 5
Fast delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Camille L.
Rating: 4 out of 5
Breton company
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Response from Freezedried & Co
Exactly, we're based in Lorient :) Have a nice day. The Lyo team
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Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
S
Sophie R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
A
Antoine R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
A
Antoine R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
A
Antoine R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
A
Anais L.
Rating: 4 out of 5
Just been delivered my opinion at the end of the season thank you
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Response from Freezedried & Co
Thanks for your feedback! Happy testing! The Lyo team
G
Guillaume D.
Rating: 4 out of 5
Very good
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucia G.
Rating: 4 out of 5
Fast shipping.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Laurent T.
Rating: 4 out of 5
The products ordered were as requested and the flavour was delicious! On the other hand, the delivery time of 24 to 48 hours was not respected by the delivery service. Fortunately, we received the products one day before our Trek departure.
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Response from Freezedried & Co
Thank you for your feedback and understanding. We're delighted that you were able to trek in good conditions and that we were able to fit into your backpack :) The Lyo team
G
Guillaume R.
Rating: 4 out of 5
Nothing to say about the site, just that chronopost delivered to a relay point (which closed early), without going through the address given for delivery. When you want your lyophys before you go on vacation, it's annoying (allow 1 week for it to arrive).
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Response from Freezedried & Co
Thank you for your feedback, and I'm sorry about this delivery incident. Did it affect your vacation? Can you contact us via the contact form? Have a nice day. The Lyo Team
L
Lucie D.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
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Lucie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
L
Lucie D.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
P
Pierre P.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre P.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume M.
Rating: 4 out of 5
Well-packaged parcel with a note about the reuse of certain boxes that can still be used a 2nd time. This approach is very much appreciated
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
J
Julie T.
Rating: 4 out of 5
+ The speed, possibility of reduction with codes promos! The choice... - unavailable" products should be clearly identified (before clicking on the card)...
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Response from Freezedried & Co
Thank you for your feedback. For all foodstuffs and non-declined materials, a red cross indicates when the product is not in stock, with the words "not available in stock" in red, so you don't have to click on the product sheet? That said, we are working on developing filters to show only products in stock. We wish you a nice day. The Lyo team
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Elise B.
Rating: 4 out of 5
Fast delivery but a freeze-dried bag from my order turned out to be no longer available and the company replaced it with another bag (from another brand) without asking my opinion. Personally, I would have preferred them to ask me which freeze-dried product I wanted as a replacement.... because tastes and colors are different ^^.
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Response from Freezedried & Co
Thank you for your feedback. We had a stock error on the recipe concerned. My colleagues replaced it with an equivalent recipe so as not to penalize your order and so that it could be dispatched quickly. We usually take the time to warn you, but with the activity before Ascension Day, we tried to be as quick as possible. We apologize for the inconvenience. We hope to see you again on our site. The Lyo team
J
Jean M.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
J
Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
J
Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
G
Guillaume T.
Rating: 4 out of 5
Fast, efficient ordering
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucie P.
Rating: 4 out of 5
My 1st order was "confusing" as the addresses on the labelling were reversed and my parcel was delivered 50 km away to someone whose parcel I received. We were lucky that the address on the bottom label was correct and that I was able to contact the person and proceed with the exchange/return. The commercial gesture on the other hand was up to the mark for my 2nd order (points, reduction and elimination of delivery charges). Another point: the freeze-dried products are of high quality.
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Response from Freezedried & Co
We apologize for the inconvenience... Who knows, the beginning of a new friendship with the person who originally received your order? In any case, many thanks for your understanding, and we hope to see you again on our site. The Lyo Team
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Nicolas B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
N
Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Javier G.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
Javier G.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
Javier G.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
L
Laurent L.
Rating: 4 out of 5
Large selection of products. Super fast shipping. However, with an order of almost 150e, delivery could be free at home..... By relay it's a bit average.
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Response from Freezedried & Co
Thank you for your feedback! It's true that we offer delivery in a "point relais" from 70. Although home delivery is interesting, the opening hours of most shops make it easier to pick up a parcel, and can be less inconvenient than being at home in the case of large parcels. That said, if we have the opportunity to add another type of delivery, we'll be sure to do so. The Lyo team.
A
Antoine B.
Rating: 4 out of 5
Order complete and conform to order. Delivery to collection point D+8 by colissimo. It's important to anticipate your order before your trek.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
Y
Youssef M.
Rating: 4 out of 5
Excellent freeze-dried products: good and calorific enough for treks. Some quite expensive, but the wide choice makes up for this. I recommend this site.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
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Pierre L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
P
Pierre L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
P
Pierre L.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
N
Nicolas P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
N
Nicolas P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
N
Nicolas P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
H
Hugo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
H
Hugo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
H
Hugo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
C
Charlotte L.
Rating: 4 out of 5
Fast delivery and good products
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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