Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
We apologize for the inconvenience, as we had specified the correct delivery address. We hope it wasn't too much trouble for you to collect the parcel. Kind regards, Team Lyo.
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Lucas D.
Rating: 4 out of 5
r.a.s
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Guillaume R.
Rating: 4 out of 5
Hearty MX3 meals, good overall. Vanilla cream excellent for lyo
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Response from Freezedried & Co
Thank you for your feedback following your order on our website :) Don't hesitate to give your opinion directly on the article cards of the tested recipes. The Lyo team
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Fatima M.
Rating: 4 out of 5
the strawberry pieces are too small
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Response from Freezedried & Co
Thank you for your feedback, we will pass on your comment to the manufacturer. We have another brand available that offers sliced strawberries, not diced (https://www.lyophilise.fr/fraises--fruits-lyophilises-p-4692). The Lyo Team is at your disposal should you need us.
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Julie L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
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Julie L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
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Pierre P.
Rating: 4 out of 5
Fast delivery and good quality products
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Marie R.
Rating: 4 out of 5
I really liked it. I just had a problem with the amount of water I had to add - there wasn't a line on all the sachets, so I had a bit of trouble measuring.
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Response from Freezedried & Co
Thank you for your feedback. A large number of manufacturers now indicate the water level on the sachet with a water line. Unfortunately, two or three still only indicate the dosage in ml. We are going to add this information to the product data sheets. Kind regards, Team Lyo
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Michel D.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Michel D.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Elise M.
Rating: 4 out of 5
fast and efficient
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Jean B.
Rating: 4 out of 5
Great selection of items, fast delivery and responsive service. Very good
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Response from Freezedried & Co
Thank you for your feedback following your order on our website :) The Lyo team
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Camille D.
Rating: 4 out of 5
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Camille D.
Rating: 4 out of 5
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Michel M.
Rating: 4 out of 5
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Michel M.
Rating: 4 out of 5
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Isabella B.
Rating: 4 out of 5
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Isabella B.
Rating: 4 out of 5
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Hugo B.
Rating: 4 out of 5
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Hugo B.
Rating: 4 out of 5
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Sophie B.
Rating: 4 out of 5
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Sophie B.
Rating: 4 out of 5
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Laurent R.
Rating: 4 out of 5
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Laurent R.
Rating: 4 out of 5
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Laurent T.
Rating: 4 out of 5
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Laurent T.
Rating: 4 out of 5
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Lucas M.
Rating: 4 out of 5
Everything I was looking for delivered fast.
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Javier R.
Rating: 4 out of 5
Variety of products. Long expiration dates
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Comprador verificado
Rating: 4 out of 5
All perfect although the transport has taken a little time since the day of the order and tracking is a bit difficult.... But all good and the quality of the product good . I will buy again
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Response from Freezedried & Co
Thank you for your opinion, the delivery time is 3-4 working days for Spain. We are thinking about a faster delivery with another carrier. Stay tuned :)
M
Michel D.
Rating: 4 out of 5
Fast, accurate delivery
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Comprador verificado
Rating: 4 out of 5
It turns out that the order arrived at the parcel shop days ago and I have not received any confirmation by e-mail neither of the shipment nor that I had picked it up. I saw it when I went to my web space to "order tracking".
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Response from Freezedried & Co
Good morning, An email was sent on 01/27 with the tracking number of the package. Maybe in your undesirable mail ? The carrier should also send a message but it does not work well with a foreign number. Sorry for the problem - you can go to the store until next Wednesday to get your package back. Thank you for your understanding, best regards. The Liofilizado.es team
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Jean L.
Rating: 4 out of 5
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Maria M.
Rating: 4 out of 5
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Maria M.
Rating: 4 out of 5
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Camille R.
Rating: 4 out of 5
A little expensive
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Response from Freezedried & Co
Hello, thank you for your feedback. Regarding product pricing, we apply the prices recommended by the various brands. We offer a wide range of products to suit all budgets. The Lyophilise & Co. team
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Theo B.
Rating: 4 out of 5
Received promptly, products/packaging compliant. Set up a group order system to reduce shipping costs.
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Response from Freezedried & Co
Thank you for your feedback. If you have any friends or acquaintances interested in our products, the easiest thing to do is to contact us and let us know your overall selection. We offer delivery at relay points for purchases of 70 or more. Don't hesitate to contact us by e-mail if you have any questions, or by telephone. The Lyophilise & Co team
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Sophie R.
Rating: 4 out of 5
Order received in 48 hours Very satisfied with content and speed of receipt
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Nicolas R.
Rating: 4 out of 5
Order reserved balance... could be clearer: order in the course of validation, order validated, in preparation, expedition apart from that serious site respect of deadlines reuse of perfect cardboard concerning the ordered articles in conformity.
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Response from Freezedried & Co
Thank you for your feedback, we'll pass it on to our web department to improve the site :) Sincerely yours, the Lyo team
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Camille L.
Rating: 4 out of 5
as responsive as ever
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Lucas T.
Rating: 4 out of 5
Top: diversity and quality of products. Not so good: products with a best-before date or that expire in three months. But then, destocking is a must.
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Response from Freezedried & Co
Thank you for your comment, and sorry for the inconvenience. We are very careful with stock, and the dates should have been clearly noted during the destocking operation if this was the case. Please do not hesitate to come back to us (team[at]lyophilise.com) to let us know about products with short dates. Thank you for your understanding. Team Lyo
L
Laurent T.
Rating: 4 out of 5
We'll see in the years to come if the quality of the food is up to scratch.
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Sophie T.
Rating: 4 out of 5
Fast, accurate delivery
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Manon R.
Rating: 4 out of 5
bonjour bien mais les confitures ont perse tout etai collants
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. Do not hesitate to contact our customer service team[at]lyophilise.com when you have a delivery problem. When you place your next order, you can also contact us so that we can make you a commercial gesture following this problem. Thank you for your understanding. Team Lyo
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Lucas R.
Rating: 4 out of 5
Overall 2 good 24-hour rations
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Omar B.
Rating: 4 out of 5
order delivered but not quickly
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Response from Freezedried & Co
Hello Sir, We shipped your package on 10/12, the day after you placed your order. You chose the 48h delivery option, and the parcel was delivered on 12/12. If you want faster delivery, you should choose Chrono-relais, which delivers in 24 hours. Thank you for your understanding. Team Lyo
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Omar R.
Rating: 4 out of 5
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Marie M.
Rating: 4 out of 5
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Nicolas R.
Rating: 4 out of 5
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Hugo P.
Rating: 4 out of 5
Fast delivery and good quality products, but one ration package was torn. Good overall.
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Response from Freezedried & Co
Thank you for your comment, and I'm sorry to hear about the problem with the ration. Has it been damaged by opening the ration? Please do not hesitate to contact us at team[at]lyophilise.com. Thank you for your understanding. Elodie from Team Lyo
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