Customer reviews of Freezedried & Co

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Julie M.

Rating: 4 out of 5

Published on 18/06/2020 à 10h07

Fast order dispatch. Clear, efficient site

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Pierre R.

Rating: 4 out of 5

Published on 16/06/2020 à 15h40

received 1 bag of beef jerky that has gone bad, so cannot be eaten, otherwise perfect

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Response from Freezedried & Co Published on 17/06/2020

Thank you for your trust, the Lyophilise & Co team will contact you and offer you compensation solutions :)

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Oliver J.

Rating: 4 out of 5

Published on 14/06/2020 à 10h45

The products conform to the order.

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Laurent B.

Rating: 4 out of 5

Published on 11/06/2020 à 06h49

The packaging was good and the rations are compact. A little overpriced but otherwise all correct.

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Julie R.

Rating: 4 out of 5

Published on 07/06/2020 à 18h34

Site design. Products on offer. Prices. Fast and accurate delivery.

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Michel L.

Rating: 4 out of 5

Published on 06/06/2020 à 09h21

Smooth ordering and fast shipping

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Theo T.

Rating: 4 out of 5

Published on 04/06/2020 à 15h59

Error in order preparation (an item noted on the BL was missing) but smooth, professional service.

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Elise D.

Rating: 4 out of 5

Published on 31/05/2020 à 15h39

The website is well designed, clear and easy to understand. Shipping is respected, with attention to packaging.

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Guillaume M.

Rating: 4 out of 5

Published on 26/05/2020 à 09h27

Perfect delivery. The Dish Warming System may not be very suitable for use in a life raft at sea. But I'm not looking forward to testing it!

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Camille M.

Rating: 4 out of 5

Published on 17/05/2020 à 10h04

Speed and precision Only remark: some expiry dates a little short (4 months), rare nevertheless 2-3 products out of 40. Maybe I didn't look carefully when ordering.

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Response from Freezedried & Co Published on 18/05/2020

Thank you for your confidence, we indicate the DLUO and offer discounts on short-dated sports nutrition products. As regards freeze-dried or dehydrated products (the latter have a shorter shelf life than the former), our stock rotation allows for rapid product turnover. We cannot rule out an error in our stock. Our customer service will contact you.

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Laurent R.

Rating: 4 out of 5

Published on 12/05/2020 à 11h25

the site is well designed, it's easy to find what you need, the choice of products is enormous, even the halal and vegetarian dishes are nice.

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Laurent P.

Rating: 4 out of 5

Published on 12/05/2020 à 09h21

speed

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Jean L.

Rating: 4 out of 5

Published on 11/05/2020 à 11h41

Hello, I'd like to take this opportunity to point out a small dent on the strawberry rice pudding box. Otherwise nothing to complain about. Sincerely, H. Haehnel

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Response from Freezedried & Co Published on 11/05/2020

Hello, sorry for the inconvenience - we pack and protect the products as much as possible in the carton, but the boxes can be weakened during transport. If the dent is slight and not located on the joint, the product and its preservation will remain intact. Thank you in advance for your understanding. The Lyophilise team

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Jean P.

Rating: 4 out of 5

Published on 08/05/2020 à 09h26

Fast delivery, a little extra gift for the amount of the order (like many e-commerce sites) would have been a plus.

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Antoine M.

Rating: 4 out of 5

Published on 06/05/2020 à 09h55

Fast shipping. Well packaged with an order form in the parcel. All that's left is to enjoy it all.

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Michel D.

Rating: 4 out of 5

Published on 04/05/2020 à 04h27

Clear website. Choice and competitive prices. Fast delivery.

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Claire L.

Rating: 4 out of 5

Published on 28/04/2020 à 15h40

very serious transaction,quality product and reasonable shipping costs.to be recommended.

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Anais M.

Rating: 4 out of 5

Published on 23/04/2020 à 12h15

the various orders arrived on time, with no unpleasant surprises.

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Claire L.

Rating: 4 out of 5

Published on 18/04/2020 à 15h33

Simple, fast and with multiple choices.

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Elise D.

Rating: 4 out of 5

Published on 03/04/2020 à 06h43

Responsive customer service!

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Lucas P.

Rating: 4 out of 5

Published on 24/03/2020 à 22h16 following a purchase from 08/03/2020

CLEAR

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Jean R.

Rating: 4 out of 5

Published on 14/03/2020 à 17h08 following a purchase from 07/03/2020

Most of the dishes are really good, I find the prices high, it's expensive per meal especially since the quantities are not extravagant like the 350 grams of some bags, otherwise very good sign ++++++++

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Response from Freezedried & Co Published on 17/03/2020

Thank you for your positive feedback. Sterilized meals equipped with self-heating systems (I believe this is the case for you) weigh between 300/400 g, depending on the brand and recipe. The price includes the self-heating system. Depending on your needs and projects, don't hesitate to contact us by e-mail and we'll work out a tailor-made selection for you :)

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Marie D.

Rating: 4 out of 5

Published on 10/03/2020 à 06h12 following a purchase from 10/03/2020

Fine, except that my last order is still being processed.

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Response from Freezedried & Co Published on 12/03/2020

Hello, as mentioned by email a reference is currently being restocked. We will receive it shortly, and your parcel will be delivered before the deadline indicated by you. Thank you in advance for your understanding. The Lyophilise & Co team

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Comprador verificado

Rating: 4 out of 5

Published on 09/03/2020 à 17h08 following a purchase from 09/03/2020

All good.

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Pierre D.

Rating: 4 out of 5

Published on 05/03/2020 à 14h54 following a purchase from 05/03/2020

delivery to the planned relay point not carried out because the carrier had to show up outside opening hours. I had to collect my parcel from another relay point, further away and with different opening hours.

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Guillaume D.

Rating: 4 out of 5

Published on 05/03/2020 à 06h56 following a purchase from 05/03/2020

Fast, efficient delivery.

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Dani T.

Rating: 4 out of 5

Published on 03/03/2020 à 16h49 following a purchase from 03/03/2020

Everything is fine

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Anais R.

Rating: 4 out of 5

Published on 03/03/2020 à 09h17 following a purchase from 03/03/2020

delighted to see the reuse of cardboard boxes and cardboard paper to hold objects inside, but the problem is that some goods in the box have suffered transport damage

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Response from Freezedried & Co Published on 17/03/2020

Hello, thank you for your feedback. Despite the precautions taken by the logistics team, we have no control over what may happen during shipping. I invite you to contact my colleagues by e-mail [email protected] if any products have been damaged. We apologize for any inconvenience caused.

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Carlos F.

Rating: 4 out of 5

Published on 02/03/2020 à 13h06 following a purchase from 02/03/2020

Cool and good

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Ethan B.

Rating: 4 out of 5

Published on 02/03/2020 à 04h01 following a purchase from 02/03/2020

good.

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Anais D.

Rating: 4 out of 5

Published on 26/02/2020 à 09h35 following a purchase from 26/02/2020

Large selection, visible storage, fast delivery, everything is good.

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Antoine L.

Rating: 4 out of 5

Published on 23/02/2020 à 01h18 following a purchase from 23/02/2020

Good product

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Theo D.

Rating: 4 out of 5

Published on 17/02/2020 à 22h13 following a purchase from 17/02/2020

Really good.

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Guillaume L.

Rating: 4 out of 5

Published on 15/02/2020 à 11h26 following a purchase from 15/02/2020

Perhaps we should propose smaller storage jars? Easier to hide, transport or barter in a crisis?

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Response from Freezedried & Co Published on 18/02/2020

Hello, thank you for your feedback. We are taking your request into account for our future research on these types of products. Don't hesitate to share your findings with us. Sincerely yours, Elodie from Team Lyo.

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Jean M.

Rating: 4 out of 5

Published on 06/02/2020 à 08h41 following a purchase from 06/02/2020

Package received completely blown up

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Response from Freezedried & Co Published on 07/02/2020

Thank you for your feedback. As seen together by mail, we proceeded to the reimbursement of the shipping costs and the damaged product. Thank you for your understanding. Elodie from Lyophilise & Co

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Jean B.

Rating: 4 out of 5

Published on 06/02/2020 à 08h41 following a purchase from 06/02/2020

Package received completely blown up

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Response from Freezedried & Co Published on 07/02/2020

Thank you for your feedback. As seen together by mail, we proceeded to the reimbursement of the shipping costs and the damaged product. Thank you for your understanding. Elodie from Lyophilise & Co

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Pierre P.

Rating: 4 out of 5

Published on 04/02/2020 à 14h25 following a purchase from 04/02/2020

very fast and as ordered

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Lucie R.

Rating: 4 out of 5

Published on 04/02/2020 à 14h25 following a purchase from 04/02/2020

very fast and as ordered

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Theo R.

Rating: 4 out of 5

Published on 02/02/2020 à 10h47 following a purchase from 02/02/2020

I'll be back

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Claire B.

Rating: 4 out of 5

Published on 02/02/2020 à 10h47 following a purchase from 02/02/2020

I'll be back

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