Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Diverse and good dishes Points to improve: water dosage too approximate, not written in the instructions that the oxygen-absorbing bag must be removed and it mixes too much otherwise it's crunchy, too bad
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Maryvonne K.
Rating: 4 out of 5
following a purchase from 24/06/2025
Despite an error in the order preparation, customer service reacted in a very professional and quick manner.
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Mathilde J.
Rating: 4 out of 5
following a purchase from 17/06/2025
Top
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Ludovic D.
Rating: 4 out of 5
following a purchase from 22/06/2025
Satisfied. Product meets expectations.
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Christophe C.
Rating: 4 out of 5
following a purchase from 09/06/2025
Top!
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Stéphane M.
Rating: 4 out of 5
following a purchase from 26/05/2025
There was a delay in delivery due to damage issues but I appreciated the phone exchange that allowed us to find a solution to receive my order at another delivery location. I am totally satisfied with the ordered products
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Cabello Martin F.
Rating: 4 out of 5
following a purchase from 17/06/2025
Good quality and the order arrived very quickly.
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Didier F.
Rating: 4 out of 5
following a purchase from 23/05/2025
A bit too early to give a relevant opinion
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Karim A.
Rating: 4 out of 5
following a purchase from 02/06/2025
Fast service and in accordance with the request.
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FABIEN L.
Rating: 4 out of 5
following a purchase from 02/06/2025
Order shipped quickly. Good value for money. Rice and pasta dishes very good, a bit more disappointing those with potatoes (especially the one with salmon).
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Response from Freezedried & Co
Thank you for your feedback! Glad you enjoyed our dishes. We take note of those based on potatoes—your opinions help us always better choose our ranges. See you soon!
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johnny F.
Rating: 4 out of 5
following a purchase from 29/05/2025
The products are always compliant and a good delivery was made
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Mikel B.
Rating: 4 out of 5
following a purchase from 24/05/2025
Good afternoon: Overall, I am very happy with the amount of products you have on your website, the delivery was good and the quality of the product was very good. Sincerely, Mikel
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Response from Freezedried & Co
Thank you very much for your message!
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Vincent J.
Rating: 4 out of 5
following a purchase from 20/05/2025
Super
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Florent M.
Rating: 4 out of 5
following a purchase from 20/05/2025
Always efficient and friendly, just a bit unfortunate that I didn't receive information earlier on my last order. This slightly delayed the delivery compared to the initially agreed deadline (nothing serious either).
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Response from Freezedried & Co
Thank you for your message and your loyalty. We are delighted that you are generally satisfied, and we take your comment into account to improve our communication. See you soon for new adventures!
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Dan P.
Rating: 4 out of 5
following a purchase from 16/05/2025
Unfortunately, the wrong item was delivered to me at first, but the exchange went very well.
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Response from Freezedried & Co
We are sorry that the wrong item was initially delivered to you. We are even more pleased that the exchange went smoothly and that you are satisfied.
We are doing everything we can to continuously improve our service and look forward to welcoming you back in the future.
Thank you for your understanding and trust!
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Alexandre C.
Rating: 4 out of 5
following a purchase from 11/05/2025
Good
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Francisco E. S.
Rating: 4 out of 5
following a purchase from 08/05/2025
Efficiency is the word
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Roger T.
Rating: 4 out of 5
following a purchase from 18/04/2025
Very good
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Alexandre A.
Rating: 4 out of 5
following a purchase from 10/05/2025
The dosages indicated for water are not always perfect; depending on the recipes, it can be a bit wet or, on the contrary, not fully rehydrated. Nevertheless, the recipes are generally good and practical to take along.
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Gabi F.
Rating: 4 out of 5
following a purchase from 08/05/2025
Always good service and speed
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Jean B.
Rating: 4 out of 5
following a purchase from 09/05/2025
The freeze-dried offer is very complete and of high quality. The downside is the handling of discounts and vouchers. It will improve.
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Response from Freezedried & Co
Hello Jean,
Indeed, we may encounter some hiccups! But we are doing everything we can to improve our services to ensure a quality service that meets what you deserve. Please do not hesitate to share with us the problems you encounter when applying promotions and we will refund you the difference.
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Miguel F.
Rating: 4 out of 5
following a purchase from 06/05/2025
It's for emergencies so I haven't tried it yet but it looks good
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Arnaud B.
Rating: 4 out of 5
following a purchase from 27/04/2025
It's always a pleasure to order from Lyophilisé&co.
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Response from Freezedried & Co
It's always a pleasure to deliver to you :)
Thank you very much and see you soon!
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Didier Z.
Rating: 4 out of 5
following a purchase from 17/04/2025
That's good
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Response from Freezedried & Co
Thank you very much for this review. We hope to see you again soon!
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tangi G.
Rating: 4 out of 5
following a purchase from 17/04/2025
Overall satisfied with the products received, however, there is a small consistency issue with the products containing fish or meat. Best regards.
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Response from Freezedried & Co
Thank you for your feedback. Glad to know that you are generally satisfied. For products containing fish or meat, the texture can sometimes vary depending on the recipe or brand. Feel free to share your preferences with us, we can advise you better. See you soon!
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Bryan M.
Rating: 4 out of 5
following a purchase from 15/03/2025
Large order of 30 meals for a trip. I am very surprised and satisfied with almost all the dishes. Careful and quick delivery. Big plus for the brandade, shepherd's pie, free-range chicken and vegetables, as well as for the truffade. Really great, can't wait to taste the others. I give 4/5 because I was disappointed with the Mexican semolina and the Indian pasta which I didn't find very good (except in case of survival!)
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Response from Freezedried & Co
We are delighted to know that most of the meals pleased you :) And for the rest... It's true that the spice blends may not be to everyone's taste. But it's sure that for survival, it does the job. The advantage of our site is that we have plenty of other delicious options that might please you! It would be a pleasure to assist you again on your next trip.
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Bernard T.
Rating: 4 out of 5
following a purchase from 01/04/2025
Choice, reasonable prices, fast delivery. But suggesting to buy every week is just okay.
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Response from Freezedried & Co
Thank you for your feedback! Some customers like to stay updated on new products, but you can unsubscribe from the newsletter at any time if you no longer wish to receive weekly emails :)
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Patrick D.
Rating: 4 out of 5
following a purchase from 01/04/2025
good
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Response from Freezedried & Co
Thank you!
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Alain B.
Rating: 4 out of 5
following a purchase from 28/03/2025
Wide selection of items
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Response from Freezedried & Co
The hardest part is choosing ;)
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Philippe B.
Rating: 4 out of 5
following a purchase from 12/03/2025
super fast delivery. product as described
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Response from Freezedried & Co
Thank you for your order!
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STEVEN D.
Rating: 4 out of 5
following a purchase from 03/03/2025
Good assortment including organic dishes, competitive prices, pleasant and efficient service, fast delivery. A reference.
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Jean-Michel C.
Rating: 4 out of 5
following a purchase from 03/03/2025
The products I wanted with a good quality/price ratio
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Pascal H.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good ordering and delivery service, but haven't consumed the products yet, but I know most of them!
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Robert E.
Rating: 4 out of 5
following a purchase from 27/02/2025
This is the third time I order, and it has always been perfect. Some brands are better than others, but overall it's edible.
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patricia B.
Rating: 4 out of 5
following a purchase from 23/02/2025
We were 3 on hikes, 3 tasting the savory dishes, very good, well-spiced, very generous portions, perfect. However, we did not like the breakfast, too bland. We were still happy to have something to eat independently. The order and shipping were perfect, we will try another recipe.
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Response from Freezedried & Co
Thank you very much for your feedback on the dishes! Noted for the breakfast ;-) Feel free to try other brands. The Lyo team
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Pierre D.
Rating: 4 out of 5
following a purchase from 26/01/2025
Yes, we finally received our parcel in Funchal after a lot of anxiety about its arrival! Thanks for everything!
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Response from Freezedried & Co
Thank you very much for your feedback! The shipment was indeed hectic, but fortunately all's well that ends well. The Lyo team
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Nicolas B.
Rating: 4 out of 5
following a purchase from 04/02/2025
fast, accurate delivery
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Alexandre K.
Rating: 4 out of 5
following a purchase from 30/01/2025
very good products but deplorable chronospost service
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Response from Freezedried & Co
Thank you for your feedback. We are sorry for the delivery problem. Please do not hesitate to contact us at [email protected] if you encounter any problems or delays. Thank you for your understanding.
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Etienne C.
Rating: 4 out of 5
following a purchase from 28/01/2025
No problem with this order.
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Rafael G.
Rating: 4 out of 5
following a purchase from 23/01/2025
Fast delivery. The products are fine.
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Response from Freezedried & Co
Thank you for your feedback. The Freeze Dried & Co.
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