The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Overall satisfied with the products received, however, there is a small consistency issue with the products containing fish or meat. Best regards.
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Response from Freezedried & Co
Thank you for your feedback. Glad to know that you are generally satisfied. For products containing fish or meat, the texture can sometimes vary depending on the recipe or brand. Feel free to share your preferences with us, we can advise you better. See you soon!
B
Bryan M.
Rating: 4 out of 5
following a purchase from 15/03/2025
Large order of 30 meals for a trip. I am very surprised and satisfied with almost all the dishes. Careful and quick delivery. Big plus for the brandade, shepherd's pie, free-range chicken and vegetables, as well as for the truffade. Really great, can't wait to taste the others. I give 4/5 because I was disappointed with the Mexican semolina and the Indian pasta which I didn't find very good (except in case of survival!)
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Response from Freezedried & Co
We are delighted to know that most of the meals pleased you :) And for the rest... It's true that the spice blends may not be to everyone's taste. But it's sure that for survival, it does the job. The advantage of our site is that we have plenty of other delicious options that might please you! It would be a pleasure to assist you again on your next trip.
B
Bernard T.
Rating: 4 out of 5
following a purchase from 01/04/2025
Choice, reasonable prices, fast delivery. But suggesting to buy every week is just okay.
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Response from Freezedried & Co
Thank you for your feedback! Some customers like to stay updated on new products, but you can unsubscribe from the newsletter at any time if you no longer wish to receive weekly emails :)
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Patrick D.
Rating: 4 out of 5
following a purchase from 01/04/2025
good
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Response from Freezedried & Co
Thank you!
A
Alain B.
Rating: 4 out of 5
following a purchase from 28/03/2025
Wide selection of items
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Response from Freezedried & Co
The hardest part is choosing ;)
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Philippe B.
Rating: 4 out of 5
following a purchase from 12/03/2025
super fast delivery. product as described
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Response from Freezedried & Co
Thank you for your order!
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Steven D.
Rating: 4 out of 5
following a purchase from 03/03/2025
Good assortment including organic dishes, competitive prices, pleasant and efficient service, fast delivery. A reference.
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Jean-Michel C.
Rating: 4 out of 5
following a purchase from 03/03/2025
The products I wanted with a good quality/price ratio
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Pascal H.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good ordering and delivery service, but haven't consumed the products yet, but I know most of them!
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Robert E.
Rating: 4 out of 5
following a purchase from 27/02/2025
This is the third time I order, and it has always been perfect. Some brands are better than others, but overall it's edible.
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Patricia B.
Rating: 4 out of 5
following a purchase from 23/02/2025
We were 3 on hikes, 3 tasting the savory dishes, very good, well-spiced, very generous portions, perfect. However, we did not like the breakfast, too bland. We were still happy to have something to eat independently. The order and shipping were perfect, we will try another recipe.
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Response from Freezedried & Co
Thank you very much for your feedback on the dishes! Noted for the breakfast ;-) Feel free to try other brands. The Lyo team
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Pierre D.
Rating: 4 out of 5
following a purchase from 26/01/2025
Yes, we finally received our parcel in Funchal after a lot of anxiety about its arrival! Thanks for everything!
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Response from Freezedried & Co
Thank you very much for your feedback! The shipment was indeed hectic, but fortunately all's well that ends well. The Lyo team
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Nicolas B.
Rating: 4 out of 5
following a purchase from 04/02/2025
fast, accurate delivery
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Alexandre K.
Rating: 4 out of 5
following a purchase from 30/01/2025
very good products but deplorable chronospost service
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Response from Freezedried & Co
Thank you for your feedback. We are sorry for the delivery problem. Please do not hesitate to contact us at [email protected] if you encounter any problems or delays. Thank you for your understanding.
E
Etienne C.
Rating: 4 out of 5
following a purchase from 28/01/2025
No problem with this order.
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Rafael G.
Rating: 4 out of 5
following a purchase from 23/01/2025
Fast delivery. The products are fine.
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Response from Freezedried & Co
Thank you for your feedback. The Freeze Dried & Co.
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Emily J.
Rating: 4 out of 5
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Emily J.
Rating: 4 out of 5
-
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Emily J.
Rating: 4 out of 5
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Emily J.
Rating: 4 out of 5
-
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Pierre P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
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Pierre P.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre P.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
C
Carlos R.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Comprador Verificado
Rating: 4 out of 5
Reliability and speed of delivery
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
J
Jean T.
Rating: 4 out of 5
A wide choice of products, but expensive, unfortunately.
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Response from Freezedried & Co
Thank you for your feedback! We make a point of offering a wide selection of quality products, but we understand that prices can sometimes seem high. We do our best to offer the best value for money, and we also regularly run promotions and special offers. Take a look at our special offers, and if you need advice on which product is right for you, we're here to help! Team Lyo
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Theo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Theo T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Theo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Theo T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
P
Pierre M.
Rating: 4 out of 5
Fast and careful shipping
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Claire B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Hugo M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo M.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo M.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
G
Guillaume D.
Rating: 4 out of 5
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Guillaume D.
Rating: 4 out of 5
-
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Guillaume D.
Rating: 4 out of 5
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Guillaume D.
Rating: 4 out of 5
-
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Antonio L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antonio L.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antonio L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antonio L.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
S
Sophie L.
Rating: 4 out of 5
the responsiveness and commercial sense of my interlocutor, who, when I called to ask for the 15% discount, which I was not entitled to because my list contained one or more products already on special offer, questioned her colleagues to find a solution to my advantage. thank you again.
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Laurent M.
Rating: 4 out of 5
Fast delivery and products as ordered.
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume D.
Rating: 4 out of 5
Well packaged. Shipped quickly
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
M
Michel M.
Rating: 4 out of 5
Very positive and friendly experience. I got answers to my questions about ceramic filters for heavy metal and arsenic filtration. I was able to order the filters and they have already arrived. Thank you very much.
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Anais M.
Rating: 4 out of 5
I like the diversity of the products. For example, I look at the list of ingredients and choose only those that are natural and chemical-free, with the ideal energy/calorie/protein ratio that I'm looking for. For example, the antioxidant "butylhydroxyanisol", which certainly allows for better preservation, is really not ideal for your health. It's a survival food, so we won't be picky when the time comes, but I like to have a choice, so I avoid this substance thanks to the site's wide selection. A small negative point: despite the care taken with my order, 3 tins were dented, from a slight dent to almost half the diameter. This is still disturbing for a new product and for storage, and I hope it won't affect the shelf life. On the site, sometimes the dates are really short - 1 or 2 years - but the product is not discounted, which is a pity because it slows down the purchase of a product that could have been taken just to taste it through a promotion, given the short date. All in all I'm satisfied, I intend to recommend it even if I'm a bit worried about the state of the boxes after transport. An additional rigid cardboard box on each side could perhaps avoid the crushing of the order. The site is serious I recommend Lyophilise &-co.
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Response from Freezedried & Co
Thank you very much for your feedback! During transport, some parcels may be mishandled, but this is beyond our control. Having said that, we will pass on any complaints to our logistics colleagues. Please do not hesitate to send us your complaints to [email protected]. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty ;)
J
Jean T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Jean T.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Jean T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Jean T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
N
Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel M.
Rating: 4 out of 5
I don't understand your question. I keep the products but I don't use them now, so I can't answer your question objectively. I know the brands in question and I know that they are good products.
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L
Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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