Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

4 star reviews

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L
Lucas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
J
Jean T.
Rating: 4 out of 5
Indicate the cost of each food portion, taking into account the water to be added.
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Response from Freezedried & Co
Thank you for your feedback! We take note of your suggestion. The Lyo team
O
Olivia J.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Olivia J.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Hugo P.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
H
Hugo P.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Antoine T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Antoine T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Antoine T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
Speed of order, quality, taste. Price per weight too high.
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Response from Freezedried & Co
Thank you for your feedback! We'll take your comment about the price into account. The Lyo team ???
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Carlos F.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Carlos F.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Carlos F.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
F
Fatima B.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
F
Fatima B.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
F
Fatima B.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
M
Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
S
Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
S
Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel M.
Rating: 4 out of 5
Review the payment deadline, payment almost on the order date before shipment is not very pleasant or very communicative.
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Response from Freezedried & Co
Thank you for taking the time to leave this review! We'll take note of your suggestion? The Lyo Team
N
Nicolas M.
Rating: 4 out of 5
Carefully prepared coli with quality products (not yet tested).
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
A
Alejandro M.
Rating: 4 out of 5
Good products but the box arrived ripped open and rescotched.
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Response from Freezedried & Co
We're sorry to hear that your box arrived ripped open and rescotched. We do our utmost to ensure the safe transport of our products, but unfortunately we have no control over the carriers. We will report this problem to our logistics department. Thank you for your understanding and for your feedback. The Lyo team
S
Sophie L.
Rating: 4 out of 5
Hello. I was entitled to a second free lunch because I ordered two packs which included a free lunch. I only got one. The order system didn't take it into account. Too bad for me. too bad. bye [email protected]
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M
Manon P.
Rating: 4 out of 5
Top-notch customer service Automatic feedback on order and package status could be improved. Slow delivery partner to Belgium
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Response from Freezedried & Co
Thank you very much for your feedback! We take note of your suggestions?
P
Pierre R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
N
Nicolas D.
Rating: 4 out of 5
+ The choice is substantial and the prices average. - The order processing time is long before shipping compared to other sites...
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Response from Freezedried & Co
Thank you for your feedback. We confirm that your order was dispatched within 48 working hours, in accordance with our usual practices. However, due to the May bank holidays, the delivery time may be slightly affected. We appreciate your understanding and patience. The Lyo Team ???
S
Sabrina R.
Rating: 4 out of 5
Wait for delivery or at least shipment before debiting payments.
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Response from Freezedried & Co
Thank you for your feedback. Your comments are invaluable to us and help us improve our service. The Lyo Team ???
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Pierre D.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Pierre D.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre D.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
H
Hugo L.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
H
Hugo L.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
H
Hugo L.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
J
Jean M.
Rating: 4 out of 5
Wide choice, efficient and good soap
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Laurent D.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
L
Laurent D.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
L
Laurent D.
Rating: 4 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
C
Claire D.
Rating: 4 out of 5
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Claire D.
Rating: 4 out of 5
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Claire D.
Rating: 4 out of 5
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G
Guillaume R.
Rating: 4 out of 5
Lots of choice, not always the cheapest or best price but top service
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Response from Freezedried & Co
Many thanks for your review! We take note of your comment?
H
Hugo D.
Rating: 4 out of 5
I appreciated: - the variety of products on offer - the ease and speed of ordering With an order of almost 100 euros, I would have appreciated being able to test a cereal bar or a sample of another product on offer.
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Response from Freezedried & Co
Thank you very much for your feedback! We take note of your suggestion?
C
Comprador Verificado
Rating: 4 out of 5
Fast order, no complaints.
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
M
Michel M.
Rating: 4 out of 5
A wide variety of freeze-dried dishes. But a few more green vegetables and legumes could make the range even richer!
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Response from Freezedried & Co
Thank you for your feedback! We take note of your suggestion?
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Anais D.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais D.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais D.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
C
Comprador Verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have any problems with your order. The Lio Team
L
Lucas R.
Rating: 4 out of 5
Wide choice of brands and dishes, and easy to sort according to need.
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Response from Freezedried & Co
Thank you for your comment? we hope you like our products! The Lyo team
L
Lucie B.
Rating: 4 out of 5
Very fast and complete order in good condition. I didn't put 5* because the box was torn (badly taped) and there was only 1 cereal bar as a gift for an order of over 900... but that's a detail. I will definitely recommend this site ????
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Response from Freezedried & Co
Thank you for your feedback! We are pleased that you received your order quickly and intact. We take note of your comments about the packaging and the gift. As a thank you for your loyalty, we've set up a loyalty program that allows you to earn points with every order you place! The Lyo Team
L
Lucas T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas T.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais P.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais P.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais P.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Marie M.
Rating: 4 out of 5
Fast delivery. I must test the products now.
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Response from Freezedried & Co
Thank you for your comment? we hope you like our products! The Lyo team
G
Guillaume L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo Team ???
G
Guillaume L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo Team ???
G
Guillaume L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo Team ???
T
Theo P.
Rating: 4 out of 5
I won't be using my dishes until mid-May.
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Response from Freezedried & Co
Thank you for your confidence in us, and don't hesitate to leave us your opinion once you've tasted the dishes :) The Lyo team
L
Laurent R.
Rating: 4 out of 5
Delivery is usually faster. Everything else is perfect.
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Response from Freezedried & Co
Thank you for your confidence and loyalty. Indeed, delivery times may be extended due to peaks in activity, up to 72 hours. If you need your order quickly, we invite you to choose our Chrono option, which guarantees delivery within 24 hours. The Lyo Team ???
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