The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Lots of variety, impeccable and fast service. Very good attention.
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
T
Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
T
Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antonio G.
Rating: 5 out of 5
Once in a while, one of the products in my order arrived damaged, despite careful packaging. I called customer service, who immediately offered to replace it. It's very reassuring to know that in the event of a problem, a satisfactory solution can be found (as far as possible); this is not always the case with other merchants ;-) I'd like to thank the entire lyophilise.fr team for their seriousness, responsiveness, sound advice and, above all, their courtesy. :-)
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
Y
Youssef B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
Y
Youssef B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
C
Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
M
Manon M.
Rating: 5 out of 5
Very serious site I recommend
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
N
Nicolas D.
Rating: 5 out of 5
I ordered freeze-dried food for 6 people for 5 (estimated duration of an ocean race). A balanced suggestion in terms of calories would have been nice. Otherwise, the sute is really well done.
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Response from Freezedried & Co
Thank you for your feedback. We offer turnkey packages for such races. I've included the link at the end of this message. In any case, our team can tailor-make a pack to suit your needs (number of days, people, type of meals, any intolerances) on request. The Lyo team https://www.lyophilise.fr/voile-c-1387
A
Anais T.
Rating: 5 out of 5
Very fast delivery and protected parcel! Site par excéllence trop top! A very good working team and serious in their online service! I recommend the site for future customers!
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
C
Comprador Verificado
Rating: 5 out of 5
Perfect. The first time there were some delivery problems but without any problem they refunded me the money. This second time everything perfectly, both the shipment with all the products along with some extra, so thank you! And the delivery on time. Without a doubt, I will repeat.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie B.
Rating: 5 out of 5
The best price, and super fast shipping
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
E
Elise R.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note.
E
Elise R.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note.
C
Comprador Verificado
Rating: 5 out of 5
Nothing to add, all very good indeed
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Response from Freezedried & Co
Thank you very much :)
C
Carlos M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
C
Carlos M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
Y
Youssef R.
Rating: 5 out of 5
Good selection overall, very fast shipping
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
A
Alejandro G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Alejandro G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie B.
Rating: 5 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
N
Nicolas D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
N
Nicolas D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
M
Michel T.
Rating: 5 out of 5
Delivery on time, quality products. I will order again
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
Efficient
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume M.
Rating: 5 out of 5
A very good service and fast delivery I recommend
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
V
Verified Buyer
Rating: 5 out of 5
Excellent service and well packaged each time I order. Living in Australia means some deliveries from international should take time, but deliveries always seem to arrive in a speedy manner. Great service and communications and have recommended to friends.
Response from Freezedried & Co
Thank you for your feedback following your order placed on our site :) The Freezedried & Co team
M
Michel M.
Rating: 5 out of 5
Request for product information by email with quick response, as well as order delivery without problems. Thank you very much.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
L
Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
H
Hugo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Amina M.
Rating: 5 out of 5
Good responsiveness and very good products
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
N
Nicolas R.
Rating: 5 out of 5
Great! Don't change a thing - Excellent service.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
H
Hugo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
Fast delivery, wide range of products
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
T
Theo M.
Rating: 5 out of 5
Material in stock and at the best price compared with more famous sites in the field. Packages delivered within a few days BRAVO!
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
G
Guillaume P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
Lots of choice, great prices and fast processing. I took meals to do the GR20 semi-autonomously. All the nutritional information and the basket summary are very useful.
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
L
Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
L
Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
M
Manon M.
Rating: 5 out of 5
Thanks again for the samples I was able to test before ordering.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
J
Javier L.
Rating: 5 out of 5
Very fast delivery in Switzerland. I had to pay a fee when I received the package.
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Response from Freezedried & Co
Thank you for your feedback. We ship to Switzerland and orders are invoiced exclusive of tax. Depending on the value of the order, customs duties may apply. Please do not hesitate to contact our team for further information (team(at)lyophilise.com). The Lyo team
L
Lucas D.
Rating: 5 out of 5
Variety of products, quality of service, everything is there. Thank you very much.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
A
Antoine D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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