Customer reviews of French Market

9,6 /10

Based on 551 published reviews

Summary of reviews

The online store French Market excels in providing high-quality products that match their descriptions, consistently impressing customers with their authenticity. Fast shipping is a hallmark of the shopping experience, with many noting that orders arrive quickly and as expected, contributing to overall satisfaction. The website navigation is user-friendly, making it easy for shoppers to find what they need efficiently. Customer service stands out for its responsiveness and professionalism, with team members actively reaching out to clarify order details and ensure a smooth process.

Reviews 1, 2, 3 and 4 stars

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Hans C.

Published on 16/11/2023 à 15h42 following a purchase from 05/11/2023

Frenchmarket has my money but i still don't have my order!!!! This is pure fraud to me!!!!

Alexis G.

Published on 26/10/2023 à 14h44 following a purchase from 15/10/2023

Smaller size than usual.

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Emilia R.

Published on 18/10/2023 à 15h38 following a purchase from 06/10/2023

I received the wrong product in the wrong size.

Response from French Market Published on 27/10/2023

hello, yes indeed we made a mistake with your order.
But we have refunded your order in full and offered you the item you received by mistake without having to send it back to us.
A thousand apologies again.

Benjamin H.

Published on 22/08/2023 à 04h34 following a purchase from 01/08/2023

Return shipment done. Package is not refunded.

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Response from French Market Published on 17/09/2023

Bonjour, nous comprenons votre mécontentement lors de votre évaluation, mais à ce jour, nous n'avions pas encore reçu votre colis en retour.
Depuis, nous l'avons reçu et le remboursement a effectivement été effectué le jour même de la réception.
Votre commentaire n'était donc pas très gentil.

Quentin M.

Published on 12/08/2023 à 12h43 following a purchase from 29/07/2023

Order shipped the same day. Fast delivery in relay point. No complaints!

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Nathalie N.

Published on 31/07/2023 à 11h21 following a purchase from 20/07/2023

T well

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Mohammed B.

Published on 14/07/2023 à 19h41 following a purchase from 02/07/2023

Well received the article in good condition on time thank you french market I recommend

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joaquin A.

Published on 11/06/2023 à 01h20 following a purchase from 31/05/2023

The product I bought looks like a fake, the outside label is upside down.

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PaT T.

Published on 11/05/2023 à 12h02 following a purchase from 30/04/2023

Satisfactory in service and delivery. Can understand that due to distance it may take a few more business days to receive a package. In the end, my order arrived perfectly timed on the right day. Thanks for this.

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Alladoumbaye O.

Published on 02/04/2023 à 19h50 following a purchase from 22/03/2023

I received my package well before the delivery date.

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Response from French Market Published on 04/04/2023

Hello, we are delighted that you were satisfied, it is a pity that you put 1 star on 5 because it does not reflect your opinion which seems positive to us.
It's probably a mistake on your part. It's not a big deal.
Sincerely

Claudine M.

Published on 16/02/2023 à 16h35 following a purchase from 03/02/2023

Item as described.

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Quentin M.

Published on 11/02/2023 à 15h33 following a purchase from 04/09/2022

Fast delivery and carefully packed package. I am satisfied!

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Valerie G.

Published on 09/02/2023 à 08h02 following a purchase from 13/01/2023

Good product

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Guillaume R.

Published on 08/02/2023 à 18h48 following a purchase from 11/08/2022

A small problem with the order and a big delay, so the after-sales service was reactive but no commercial gesture was made

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Ophélie L.

Published on 08/02/2023 à 09h14 following a purchase from 07/11/2022

Terribly disappointed with the products that are not French made as your name implied

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Response from French Market Published on 08/02/2023

Our site is called French Market to claim to be a French store that pays its taxes in France and that employs in France.
We have never claimed to sell French-made products.
You bought 13 pairs of fancy socks for 33€60 free shipping and you think they are made in France.
We believe that these organic cotton socks are of good quality for a good value for money.
If you are not satisfied with our service we are sorry, we sincerely believe that we have done our job to the best.
Sincerely

olivier N.

Published on 07/02/2023 à 18h22 following a purchase from 19/11/2022

Nothing to say about delivery. Top On the other hand it is indicated in the title adapter sector or batteries what lets think that it is rechargeable out it does not recharge since it functions with batteries. Otherwise good and efficient material

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Stéphanie B.

Published on 07/02/2023 à 14h36 following a purchase from 24/11/2022

Order arrived well and good product

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