Customer reviews of French Market

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 577 published reviews
5 518 90% 4 29 5% 3 7 1% 2 5 1% 1 18 3%

Summary of reviews

French Market consistently delivers on speed and reliability, with fast, efficient delivery and predictable deadlines that align with what’s described on the site. Customers highlight smooth ordering and straightforward processes, from easy navigation to clear, responsive service and helpful prompt communication when size or delivery questions arise. The product experience is praised for accuracy to descriptions, quality, and well-packaged shipments, with multiple mentions of items arriving in good condition and matching expectations. Overall, shoppers repeatedly note strong value with fair or attractive prices alongside responsive, professional customer service and reliable delivery.

Reviews 1, 2, 3 and 4 stars

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S
Stefania N.
Rating: 3 out of 5
following a purchase from 05/12/2023
The products are exactly as described, unfortunately the package took 23 days to arrive. It was supposed to be a Christmas present for my son but unfortunately I received it today December 29.
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Mireille M.
Rating: 4 out of 5
following a purchase from 11/12/2023
Very fast
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Hans C.
Rating: 1 out of 5
following a purchase from 05/11/2023
Frenchmarket has my money but i still don't have my order!!!! This is pure fraud to me!!!!
A
Alexis G.
Rating: 3 out of 5
following a purchase from 15/10/2023
Smaller size than usual.
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Emilia R.
Rating: 1 out of 5
following a purchase from 06/10/2023
I received the wrong product in the wrong size.
Response from French Market
hello, yes indeed we made a mistake with your order.
But we have refunded your order in full and offered you the item you received by mistake without having to send it back to us.
A thousand apologies again.
B
Benjamin H.
Rating: 1 out of 5
following a purchase from 01/08/2023
Return shipment done. Package is not refunded.
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Response from French Market
Bonjour, nous comprenons votre mécontentement lors de votre évaluation, mais à ce jour, nous n'avions pas encore reçu votre colis en retour.
Depuis, nous l'avons reçu et le remboursement a effectivement été effectué le jour même de la réception.
Votre commentaire n'était donc pas très gentil.
Q
Quentin M.
Rating: 4 out of 5
following a purchase from 29/07/2023
Order shipped the same day. Fast delivery in relay point. No complaints!
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Nathalie N.
Rating: 4 out of 5
following a purchase from 20/07/2023
T well
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Mohammed B.
Rating: 4 out of 5
following a purchase from 02/07/2023
Well received the article in good condition on time thank you french market I recommend
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Joaquin A.
Rating: 2 out of 5
following a purchase from 31/05/2023
The product I bought looks like a fake, the outside label is upside down.
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Pat T.
Rating: 3 out of 5
following a purchase from 30/04/2023
Satisfactory in service and delivery. Can understand that due to distance it may take a few more business days to receive a package. In the end, my order arrived perfectly timed on the right day. Thanks for this.
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Alladoumbaye O.
Rating: 1 out of 5
following a purchase from 22/03/2023
I received my package well before the delivery date.
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Response from French Market
Hello, we are delighted that you were satisfied, it is a pity that you put 1 star on 5 because it does not reflect your opinion which seems positive to us.
It's probably a mistake on your part. It's not a big deal.
Sincerely
C
Claudine M.
Rating: 4 out of 5
following a purchase from 03/02/2023
Item as described.
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Quentin M.
Rating: 4 out of 5
following a purchase from 04/09/2022
Fast delivery and carefully packed package. I am satisfied!
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Valerie G.
Rating: 3 out of 5
following a purchase from 13/01/2023
Good product
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Guillaume R.
Rating: 3 out of 5
following a purchase from 11/08/2022
A small problem with the order and a big delay, so the after-sales service was reactive but no commercial gesture was made
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Ophélie L.
Rating: 1 out of 5
following a purchase from 07/11/2022
Terribly disappointed with the products that are not French made as your name implied
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Response from French Market
Our site is called French Market to claim to be a French store that pays its taxes in France and that employs in France.
We have never claimed to sell French-made products.
You bought 13 pairs of fancy socks for 33€60 free shipping and you think they are made in France.
We believe that these organic cotton socks are of good quality for a good value for money.
If you are not satisfied with our service we are sorry, we sincerely believe that we have done our job to the best.
Sincerely
O
Olivier N.
Rating: 4 out of 5
following a purchase from 19/11/2022
Nothing to say about delivery. Top On the other hand it is indicated in the title adapter sector or batteries what lets think that it is rechargeable out it does not recharge since it functions with batteries. Otherwise good and efficient material
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 24/11/2022
Order arrived well and good product
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