Customer reviews of French Market

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9,6 /10
Overall rating: 9,6 out of 10
Based on 551 published reviews

Summary of reviews

The online store French Market excels in providing high-quality products that match their descriptions, consistently impressing customers with their authenticity. Fast shipping is a hallmark of the shopping experience, with many noting that orders arrive quickly and as expected, contributing to overall satisfaction. The website navigation is user-friendly, making it easy for shoppers to find what they need efficiently. Customer service stands out for its responsiveness and professionalism, with team members actively reaching out to clarify order details and ensure a smooth process.

Reviews 1, 3 and 4 stars

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M
Marie odile D.
Rating: 1 out of 5
following a purchase from 25/06/2026
Order not received
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Response from French Market
Hello,

We are sorry to read your comment.

After checking the official La Poste tracking, your order is indicated as delivered on Friday, July 3rd at 12:02 PM in your mailbox.

However, we understand your concern if you have not found it. We invite you to check with the people in your household, your neighbors, or possibly with your mail carrier. You can also contact us directly so that we can assist you in the procedures with La Poste if necessary.

We remain at your disposal.

Best regards,
The French Market team
G
gilbert S.
Rating: 4 out of 5
following a purchase from 16/06/2026
Good product ultra fast delivery
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Gina B.
Rating: 4 out of 5
following a purchase from 08/05/2026
Navigation is simple on the site
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A
Arthur S.
Rating: 4 out of 5
following a purchase from 21/04/2026
Received quickly Good quality
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Christian R.
Rating: 1 out of 5
following a purchase from 17/04/2026
Catastrophe 2.0
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Response from French Market
Good day,

we are sorry that your experience did not meet your expectations.

However, we would like to make an important clarification: With your order, you chose to have the delivery sent to a pickup point. This shipping method is offered at a lower price than home delivery. Your package was properly shipped according to the shipping method selected at the time of ordering.

We understand that you may not like the way to the pickup point in hindsight. However, this is neither a mistake on our part nor a problem with our service. The choice of shipping method is made by the customer when confirming the order.

Our team is of course still available to assist you and find the best possible solution within our delivery terms.

Best regards,
Your French Market Team
R
Raphaël R.
Rating: 1 out of 5
following a purchase from 22/03/2026
Disappointed, it was for a gift and still hasn't arrived, and the event has passed. Delivery time not respected even with the announced margin as well as the unreliable online tracking.
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Response from French Market
Hello Raphaël,
Thank you for your feedback and we are sincerely sorry to hear that your order did not arrive on time for your event.
The delivery method was "Relais Colis" and we have experienced a lot of delays with this company but this issue is independent of our will.
We have actually decided to no longer offer Relais Colis on our site because they lack seriousness.
Your experience is important to us.
Thank you for your understanding.
Best regards,
The French Market team
G
gilbert S.
Rating: 4 out of 5
following a purchase from 10/03/2026
Ultra fast delivery, well done
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M
Marie-Odile S.
Rating: 4 out of 5
following a purchase from 22/01/2026
Hello, Satisfied with the products. However, I had hoped for an additional discount (promo code) for a first order but did not receive it.
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B
BORDAS C.
Rating: 3 out of 5
following a purchase from 05/12/2025
Ease of ordering. Fast shipping. The ordered socks had holes on the first use. Very mediocre quality
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Eljzana S.
Rating: 1 out of 5
following a purchase from 03/12/2025
I didn't even have time to wear them before they were already broken, I will never buy them again.
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Morena S.
Rating: 4 out of 5
following a purchase from 17/11/2025
Product conforms fast shipping
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M
Myriam L.
Rating: 1 out of 5
following a purchase from 31/08/2025
The package has arrived, I had to unpack it myself, I had to manage with the huge cardboard and plastic packaging and set up the huge living room alone... very heavy for a woman and
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Response from French Market
We do not sell furniture. It's a shame that we have to endure such a review that does not concern us at all.
F
FRANCESCO EUGENIO C.
Rating: 4 out of 5
following a purchase from 16/06/2025
Excellent service
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Petra K.
Rating: 1 out of 5
following a purchase from 20/05/2025
Very poor communication/contact with the customer
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XAVIER A.
Rating: 4 out of 5
following a purchase from 01/05/2025
Received on time with the right goods in good condition
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J
Jérémy F.
Rating: 3 out of 5
following a purchase from 20/02/2025
Item as described... finally
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D
DP H.
Rating: 4 out of 5
following a purchase from 16/02/2025
Website has no Dutch language. Website has many glitches and functions very poorly.
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J
JULIETTE S.
Rating: 1 out of 5
following a purchase from 18/01/2025
I ordered 2X a set of 3 boxers There was only 1 package of 3 in the package DEMANDS THE REFUND of the 2nd package Order: UUTWSMHMK placed on 18/01/2025 17:09:29 Payment : PayPal
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H
Heidi V.
Rating: 4 out of 5
following a purchase from 16/12/2024
Satisfied
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F
Frank I.
Rating: 1 out of 5
following a purchase from 07/12/2024
Prices ok. Size not correct, return at own cost, not worth ordering
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D
denis M.
Rating: 4 out of 5
following a purchase from 09/12/2024
Perfect received quickly and confirms
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Véronique M.
Rating: 4 out of 5
following a purchase from 10/11/2024
Fast delivery. Compliant products.
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Sitha B.
Rating: 1 out of 5
following a purchase from 02/11/2024
I havnt received my order . Its been over a two weeks
N
Nathalie L.
Rating: 1 out of 5
following a purchase from 19/10/2024
Order well received but disappointed because I was supposed to have free shipping but I paid it.
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Response from French Market
Hello, free shipping is only available for deliveries to points de retrait, colissimo, mondial relay, relais colis and relais pick up.
If you have chosen home delivery, we do not offer shipping costs for home delivery.
Sincerely
J
Joan M.
Rating: 4 out of 5
following a purchase from 10/08/2024
Excellent
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Sandra G.
Rating: 4 out of 5
following a purchase from 08/08/2024
Serious website Quality product Fast delivery
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Valérie F.
Rating: 4 out of 5
following a purchase from 07/08/2024
purchase arrived quickly but packaging very damaged, fortunately, product not damaged
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Petra D.
Rating: 4 out of 5
following a purchase from 02/08/2024
Good information, well delivered
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Igor D.
Rating: 4 out of 5
following a purchase from 16/07/2024
Items arrived well, and relatively fast. I was not happy with the message sent via website that had no response, but I eventually managed to find my way through.
Y
Yuka I.
Rating: 4 out of 5
following a purchase from 03/04/2024
excellent product
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Luca G.
Rating: 1 out of 5
following a purchase from 10/03/2024
After 10 days I still haven't received the package
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G
Giorgia V.
Rating: 1 out of 5
following a purchase from 13/02/2024
I still haven't received my order placed on 12/13/24
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Yvon G.
Rating: 4 out of 5
following a purchase from 28/01/2024
Products conform and received promptly
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Jean François H.
Rating: 4 out of 5
following a purchase from 14/01/2024
No comment delivery
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JUAN LUIS Q.
Rating: 4 out of 5
following a purchase from 03/01/2024
One cap was larger than usual.
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Stefania N.
Rating: 3 out of 5
following a purchase from 05/12/2023
The products are exactly as described, unfortunately the package took 23 days to arrive. It was supposed to be a Christmas present for my son but unfortunately I received it today December 29.
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M
Mireille M.
Rating: 4 out of 5
following a purchase from 11/12/2023
Very fast
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Hans C.
Rating: 1 out of 5
following a purchase from 05/11/2023
Frenchmarket has my money but i still don't have my order!!!! This is pure fraud to me!!!!
A
Alexis G.
Rating: 3 out of 5
following a purchase from 15/10/2023
Smaller size than usual.
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E
Emilia R.
Rating: 1 out of 5
following a purchase from 06/10/2023
I received the wrong product in the wrong size.
Response from French Market
hello, yes indeed we made a mistake with your order.
But we have refunded your order in full and offered you the item you received by mistake without having to send it back to us.
A thousand apologies again.