Customer reviews of French Market

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 551 published reviews
5 494 90% 4 29 5% 3 7 1% 2 4 1% 1 17 3%

Summary of reviews

The online store French Market excels in providing high-quality products that match their descriptions, consistently impressing customers with their authenticity. Fast shipping is a hallmark of the shopping experience, with many noting that orders arrive quickly and as expected, contributing to overall satisfaction. The website navigation is user-friendly, making it easy for shoppers to find what they need efficiently. Customer service stands out for its responsiveness and professionalism, with team members actively reaching out to clarify order details and ensure a smooth process.

Reviews 1, 3 and 4 stars

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Benjamin H.
Rating: 1 out of 5
following a purchase from 01/08/2023
Return shipment done. Package is not refunded.
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Response from French Market
Bonjour, nous comprenons votre mécontentement lors de votre évaluation, mais à ce jour, nous n'avions pas encore reçu votre colis en retour.
Depuis, nous l'avons reçu et le remboursement a effectivement été effectué le jour même de la réception.
Votre commentaire n'était donc pas très gentil.
Q
Quentin M.
Rating: 4 out of 5
following a purchase from 29/07/2023
Order shipped the same day. Fast delivery in relay point. No complaints!
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Nathalie N.
Rating: 4 out of 5
following a purchase from 20/07/2023
T well
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Mohammed B.
Rating: 4 out of 5
following a purchase from 02/07/2023
Well received the article in good condition on time thank you french market I recommend
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PaT T.
Rating: 3 out of 5
following a purchase from 30/04/2023
Satisfactory in service and delivery. Can understand that due to distance it may take a few more business days to receive a package. In the end, my order arrived perfectly timed on the right day. Thanks for this.
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Alladoumbaye O.
Rating: 1 out of 5
following a purchase from 22/03/2023
I received my package well before the delivery date.
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Response from French Market
Hello, we are delighted that you were satisfied, it is a pity that you put 1 star on 5 because it does not reflect your opinion which seems positive to us.
It's probably a mistake on your part. It's not a big deal.
Sincerely
C
Claudine M.
Rating: 4 out of 5
following a purchase from 03/02/2023
Item as described.
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Quentin M.
Rating: 4 out of 5
following a purchase from 04/09/2022
Fast delivery and carefully packed package. I am satisfied!
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Valerie G.
Rating: 3 out of 5
following a purchase from 13/01/2023
Good product
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Guillaume R.
Rating: 3 out of 5
following a purchase from 11/08/2022
A small problem with the order and a big delay, so the after-sales service was reactive but no commercial gesture was made
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Ophélie L.
Rating: 1 out of 5
following a purchase from 07/11/2022
Terribly disappointed with the products that are not French made as your name implied
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Response from French Market
Our site is called French Market to claim to be a French store that pays its taxes in France and that employs in France.
We have never claimed to sell French-made products.
You bought 13 pairs of fancy socks for 33€60 free shipping and you think they are made in France.
We believe that these organic cotton socks are of good quality for a good value for money.
If you are not satisfied with our service we are sorry, we sincerely believe that we have done our job to the best.
Sincerely
O
olivier N.
Rating: 4 out of 5
following a purchase from 19/11/2022
Nothing to say about delivery. Top On the other hand it is indicated in the title adapter sector or batteries what lets think that it is rechargeable out it does not recharge since it functions with batteries. Otherwise good and efficient material
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 24/11/2022
Order arrived well and good product
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