Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1, 2, 3, 4 and 5 stars

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F
Frank T.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast delivery and impeccable packaging.
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Françoise F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Purchase, shipping, package tracking, SMS for info, speed... Everything went perfectly! It's quite rare to highlight :)
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Marc D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Top customer service
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Caroline M.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect
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Thibault B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect!
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Josee B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Fast adequate shipping
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Nicolas G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very professional.
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Norbert S.
Rating: 5 out of 5
following a purchase from 01/05/2025
Nothing to report.
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Patrick B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Fast delivery, fruity wine, pleasant in the mouth, very fresh.
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Jean François R.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good.
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Erik M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect packaging, reinforced cardboard with dividers.
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Rene L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Apart from a small error with the package in my order that was quickly resolved, I am satisfied with this company.
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Christoph Und Claude Z.
Rating: 5 out of 5
following a purchase from 25/04/2025
Xxxxx
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Donna H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Easy to order online and the package with the wine arrived quickly.
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Eliane B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Super delivery time. We haven't tasted the wine yet.
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My B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Good wine.
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Melanie L.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivery was compliant, fast, and careful. One to gift, the rest to taste.
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Gregoire B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Well received, very good product.
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Alain D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Fast and responsive service.
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F
Francois V.
Rating: 3 out of 5
following a purchase from 25/04/2025
Good wine but logistics needs improvement
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Celine N.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and efficient delivery. Order perfectly packaged.
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Denis C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Impeccable
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Eric C.
Rating: 5 out of 5
following a purchase from 24/04/2025
PERFECT, nothing to report
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Viviane V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Satisfied, package arrived intact and next to my home Thank you.
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Alexandre A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Just perfect
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Cyril V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Excellent communication, very satisfied
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Denis T.
Rating: 5 out of 5
following a purchase from 23/04/2025
Delivery in 48 hours as planned, careful packaging, now just to enjoy
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Werner J.
Rating: 5 out of 5
following a purchase from 23/04/2025
excellent process in ordering and delivery. Taste-wise, an outstanding wine.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 23/04/2025
Carefully packaged order, everything went well with the delivery Perfect
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Marie-Helene G.
Rating: 5 out of 5
following a purchase from 22/04/2025
A small note about the delivery. The delivery person refused to take the package up to the 5th floor with the elevator.
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Natalie L.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good.
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Rene-Gabin B.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good service, very sturdy box, thank you.
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Franck C.
Rating: 2 out of 5
following a purchase from 18/04/2025
18 bottles delivered, or 3 boxes and 3 deliveries in 6 days ...
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Isabelle R.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.
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Hartwig B.
Rating: 3 out of 5
following a purchase from 16/04/2025
Transport costs are too high!
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Gerard B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Hello, they are very professional... Enguerrand is very valuable for advice.
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Olivier M.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good trickster.
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Daniel F.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast shipping, perfectly packaged. If only the wine world could take a cue from Gérard Bertrand.
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Jacques C.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very fast delivery.
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Jf P.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast delivery. Well-packaged products. Very good value for money for the wine!
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