Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
very well presented, accessible
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Response from Gérard bertrand
We thank you for your confidence and hope to continue to do so for your future orders. E. Bazin E Commerce Manager
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Correct
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Perfect! Easy to navigate
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good, impeccable service, careful and attentive. I can't think of anything better and I love good wine, thank you Gérard.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Very intuitive site, impeccable delivery and packaging times and top-notch service. What's more, Gérard's wines are wonderful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Very satisfied. Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Always ready to satisfy you. Hats off to you!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
The site could do with a little simplification, with a choice of red, white and sparkling wines in the price category.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
Clear site, easy navigation, order received on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Azer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
very fast, trouble-free delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Very good customer experience for my order. Simple, fast and very high quality wines. Thanks again!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Azer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2021
Functional, interesting to browse, very pleasant
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2021
PERFECT!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
easy ordering, fast delivery and solid packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
Ordered on Friday 17/09 and delivered in Belgium on 22/09. Impeccable packaging. Service ????
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Delivery on time, quality as usual, never disappointed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Well done! Very short deadlines, perfectly respected. Much appreciated.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
quick and easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Very good. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2021
Very good site and easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
perfect , fast and safe delivery .
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Fast delivery, very well protected products. Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Very good. Very fast delivery. Excellent with a whole meal and especially with goat's cheese.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
??, top, listening!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Easy to navigate
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Flexibility and efficiency
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Very good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Clear information, but I would have liked to know the ageing potential of the bottles.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Excellent site impeccable service a bottle broke in transport and immediately replaced by the seller I recommend closed eyes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
incredible speed of delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Exceptional products that meet my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
there's nothing to say it's always very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Very fast delivery of an outstanding product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Always satisfied, purchase by ONE bottle...very pleasant to taste the wines, ultra-fast delivery, packaging with no surprises.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect!
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