Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 2, 3 and 5 stars

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J
Jean françois R.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good.
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Erik M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect packaging, reinforced cardboard with dividers.
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Christoph Und Claude Z.
Rating: 5 out of 5
following a purchase from 25/04/2025
Xxxxx
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Donna H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Easy to order online and the package with the wine arrived quickly.
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Eliane B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Super delivery time. We haven't tasted the wine yet.
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My B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Good wine.
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Melanie L.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivery was compliant, fast, and careful. One to gift, the rest to taste.
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Gregoire B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Well received, very good product.
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Alain D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Fast and responsive service.
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FRANCOIS V.
Rating: 3 out of 5
following a purchase from 25/04/2025
Good wine but logistics needs improvement
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Celine N.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and efficient delivery. Order perfectly packaged.
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Denis C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Impeccable
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Eric C.
Rating: 5 out of 5
following a purchase from 24/04/2025
PERFECT, nothing to report
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Viviane V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Satisfied, package arrived intact and next to my home Thank you.
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Alexandre A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Just perfect
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Cyril V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Excellent communication, very satisfied
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Denis T.
Rating: 5 out of 5
following a purchase from 23/04/2025
Delivery in 48 hours as planned, careful packaging, now just to enjoy
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Werner J.
Rating: 5 out of 5
following a purchase from 23/04/2025
excellent process in ordering and delivery. Taste-wise, an outstanding wine.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 23/04/2025
Carefully packaged order, everything went well with the delivery Perfect
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Marie-Helene G.
Rating: 5 out of 5
following a purchase from 22/04/2025
A small note about the delivery. The delivery person refused to take the package up to the 5th floor with the elevator.
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Natalie L.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good.
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Rene-gabin B.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good service, very sturdy box, thank you.
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Franck C.
Rating: 2 out of 5
following a purchase from 18/04/2025
18 bottles delivered, or 3 boxes and 3 deliveries in 6 days ...
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Hartwig B.
Rating: 3 out of 5
following a purchase from 16/04/2025
Transport costs are too high!
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Gerard B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Hello, they are very professional... Enguerrand is very valuable for advice.
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Daniel F.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast shipping, perfectly packaged. If only the wine world could take a cue from Gérard Bertrand.
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Jacques C.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very fast delivery.
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Jf P.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast delivery. Well-packaged products. Very good value for money for the wine!
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Patrick B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Perfect.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very satisfied.
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Alain R.
Rating: 5 out of 5
following a purchase from 14/04/2025
Well received, I am very satisfied with my order, thank you.
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Patrick B.
Rating: 5 out of 5
following a purchase from 14/04/2025
Fast, perfect packaging.
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Marie-jeanne H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good wines.
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Frederic B.
Rating: 5 out of 5
following a purchase from 13/04/2025
Impeccable service.
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Christophe B.
Rating: 5 out of 5
following a purchase from 10/04/2025
We like the Art de Vivre red wine, the bottle is original. Welcome discount appreciated. Quick order processing. Delivery was okay.
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Gerald B.
Rating: 5 out of 5
following a purchase from 12/04/2025
Order was compliant and fast. Very happy. Thank you
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Martine C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Fast. The wines are excellent. Well done.
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Philippe B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Delivery well tracked despite the issues with an incorrect address at the start. Efficient information and execution
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Stephane D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very good
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Veronique R.
Rating: 5 out of 5
following a purchase from 09/04/2025
Fast shipping, very friendly staff on the phone and very responsive
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