Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 2, 3 and 5 stars

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J
Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 26/04/2026
2nd package delivered today, so no problem
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Robert P.
Rating: 5 out of 5
following a purchase from 26/04/2026
Top
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Guillaume L.
Rating: 5 out of 5
following a purchase from 26/04/2026
Well received my packages
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Branko B.
Rating: 1 out of 5
following a purchase from 26/04/2026
No information on the number of packages which creates confusion and no one to contact despite the emails sent
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Michel K.
Rating: 5 out of 5
following a purchase from 26/04/2026
Perfect
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Frederic M.
Rating: 5 out of 5
following a purchase from 26/04/2026
Delivery in accordance with the order, customer service responsive to requests
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Rodriguez F.
Rating: 5 out of 5
following a purchase from 26/04/2026
Excellent
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Pierre G.
Rating: 5 out of 5
following a purchase from 25/04/2026
Very good delivery
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Ghislaine R.
Rating: 5 out of 5
following a purchase from 24/04/2026
Excellent
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Jean-Luc V.
Rating: 5 out of 5
following a purchase from 24/04/2026
Nothing
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Solene N.
Rating: 5 out of 5
following a purchase from 24/04/2026
Fast and compliant delivery!
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Martine C.
Rating: 5 out of 5
following a purchase from 23/04/2026
Excellent wine
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Laurent D.
Rating: 5 out of 5
following a purchase from 23/04/2026
excellent rosé fast delivery thank you
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Manon C.
Rating: 5 out of 5
following a purchase from 22/04/2026
Exceptional wines
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 22/04/2026
Satisfactory
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Jean claude R.
Rating: 5 out of 5
following a purchase from 22/04/2026
Delivery on time
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Arnaud L.
Rating: 5 out of 5
following a purchase from 22/04/2026
Small bug in delivery, but the wine is excellent I recommend!
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Laurence N.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very good
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Gilles L.
Rating: 5 out of 5
following a purchase from 22/04/2026
Everything went very well
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David A.
Rating: 2 out of 5
following a purchase from 22/04/2026
Bottle protection is not compliant for transport broken bottle
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Neil M.
Rating: 5 out of 5
following a purchase from 21/04/2026
Great customer service. Love the wine.
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Max L.
Rating: 5 out of 5
following a purchase from 21/04/2026
Perfect order as usual!
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Michel N.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very nice house with very good wine and very close to these clients and attentive. Thank you
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Dimitry V.
Rating: 5 out of 5
following a purchase from 20/04/2026
In line with my expectations
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Didier T.
Rating: 5 out of 5
following a purchase from 19/04/2026
4
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Joseph R.
Rating: 5 out of 5
following a purchase from 19/04/2026
Great
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Nicolas R.
Rating: 5 out of 5
following a purchase from 18/04/2026
Perfect
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Roussiez Roussiez R.
Rating: 5 out of 5
following a purchase from 17/04/2026
This is the 2nd year I have ordered it. There is a reason...
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Jean-Rene R.
Rating: 5 out of 5
following a purchase from 17/04/2026
All good
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Philippe P.
Rating: 5 out of 5
following a purchase from 07/04/2026
Efficient
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Benoit V.
Rating: 5 out of 5
following a purchase from 16/04/2026
Always satisfied with my orders, it's neat and the wine is of very good quality for those I know!
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Jido E.
Rating: 5 out of 5
following a purchase from 16/04/2026
Package received on time... Superb product since this wine did not give my wife any headaches!
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Cozmin A.
Rating: 5 out of 5
following a purchase from 15/04/2026
Excellent delivery, but the wine I will keep unopened until 2046 - Than will be 70 years old wine
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Joelle B.
Rating: 5 out of 5
following a purchase from 15/04/2026
This order is a well-received gift in a wooden box everything is perfect the delivery times respected Thank you
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Jean- jacques C.
Rating: 5 out of 5
following a purchase from 14/04/2026
I did not receive the sommelier as a gift
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Philippe B.
Rating: 5 out of 5
following a purchase from 14/04/2026
I love the Domaine de Villemajou. Haven't tasted L'Aigle yet I reserve it to accompany a Maroilles tart soufflé style. It's great!
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Yannick P.
Rating: 5 out of 5
following a purchase from 14/04/2026
The rose I know well is still as good Perfect delivery
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Jean-françois henry H.
Rating: 3 out of 5
following a purchase from 11/04/2026
Received only one package out of two
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Geraldine J.
Rating: 5 out of 5
following a purchase from 13/04/2026
Fast and efficient
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Colin L.
Rating: 5 out of 5
following a purchase from 13/04/2026
Excellent service! I appreciate the updates at every step. I plan to place many orders.
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