Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 2, 3 and 5 stars

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G
Gerard L.
Rating: 5 out of 5
following a purchase from 12/04/2026
Perfect
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Kenny B.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very good quick well packaged
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A
Antoine B.
Rating: 5 out of 5
following a purchase from 12/04/2026
Good customer experience
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Yann D.
Rating: 5 out of 5
following a purchase from 12/04/2026
Perfect
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Jean Michel G.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very satisfied!
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Anita G.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very satisfied with my order.
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Isabelle R.
Rating: 5 out of 5
following a purchase from 11/04/2026
Très bon rosé.
B
Benjamin F.
Rating: 1 out of 5
following a purchase from 10/04/2026
Deuxième fois que j'ai un problème avec le service ventes/après-ventes de Gerard Bertrand. J'apprécie leur vin mais je ne recommande pas de commander directement avec eux.
A
Anne francoise F.
Rating: 5 out of 5
following a purchase from 11/04/2026
Very good wines that we particularly appreciate.
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Regis B.
Rating: 5 out of 5
following a purchase from 11/04/2026
Very satisfied, excellent delivery speed
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Alain K.
Rating: 5 out of 5
following a purchase from 10/04/2026
Very good
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Nicolas P.
Rating: 5 out of 5
following a purchase from 10/04/2026
Top
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Michel C.
Rating: 1 out of 5
following a purchase from 10/04/2026
Unfulfilled promise of a commercial gesture
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C
Catherine M.
Rating: 5 out of 5
following a purchase from 10/04/2026
Very easy to order. Order delivered quickly Quality wine
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Patricia G.
Rating: 5 out of 5
following a purchase from 09/04/2026
Always very satisfied
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Robert H.
Rating: 5 out of 5
following a purchase from 09/04/2026
Excellent quality-price ratio at 12 euros... less at 8 a bottle
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Marianne A.
Rating: 5 out of 5
following a purchase from 09/04/2026
Beautiful choice of products, friendly phone reception, very easy internet order, impeccable tracking and secure and fast shipping. Everything is quality.
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Angelique G.
Rating: 5 out of 5
following a purchase from 09/04/2026
The wines are excellent, the delivery is fast.
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Dimitri V.
Rating: 5 out of 5
following a purchase from 09/04/2026
The speed of execution of the order.
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Martine E.
Rating: 5 out of 5
following a purchase from 09/04/2026
Delighted with my order
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Evelyne M.
Rating: 5 out of 5
following a purchase from 07/04/2026
Quality product. Order shipped quickly. I am very satisfied.
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Maurice L.
Rating: 5 out of 5
following a purchase from 08/04/2026
Impeccable
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Alex F.
Rating: 5 out of 5
following a purchase from 03/04/2026
Faithful to gray white for over 10 years, I am always delighted. My big surprise is on the white the big blue ordered without having tested it. I am delighted with its minerality. I validate +++. Fast and careful delivery.
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 07/04/2026
Impeccable
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Nicolas R.
Rating: 5 out of 5
following a purchase from 04/04/2026
As usual, top
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Delphine H.
Rating: 1 out of 5
following a purchase from 04/04/2026
the wine is much more expensive than at grand frais ....
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Fayet amp; co F.
Rating: 5 out of 5
following a purchase from 03/04/2026
Top
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C
Cynthia D.
Rating: 5 out of 5
following a purchase from 01/04/2026
A quality service, a fast shipment, exceptional wines, as always a flawless experience.
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Jean yves J.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very good tracking of the delivery
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Dominique D.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very good products, well packaged. However, the delivery person was not up to par this time.
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Anne-marie S.
Rating: 5 out of 5
following a purchase from 01/04/2026
We appreciate this rosé just as much, this order is for our daughter's wedding.
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Brigitte H.
Rating: 5 out of 5
following a purchase from 02/04/2026
Perfect quick delivery thank you
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Roger O.
Rating: 5 out of 5
following a purchase from 01/04/2026
Order easily placed and quick delivery.
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Odile P.
Rating: 5 out of 5
following a purchase from 31/03/2026
FAST AND EFFICIENT
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Pierre D.
Rating: 5 out of 5
following a purchase from 31/03/2026
Perfect, efficient, fast
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Jacques M.
Rating: 5 out of 5
following a purchase from 31/03/2026
Perfect delivery, this wine is great for aperitifs or seafood. Serve well chilled!
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Maryse T.
Rating: 5 out of 5
following a purchase from 30/03/2026
Perfect order and delivery
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Crouvezier V.
Rating: 5 out of 5
following a purchase from 30/03/2026
My favorite rosé
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Dominique C.
Rating: 5 out of 5
following a purchase from 30/03/2026
Fast, efficient, and ... good.
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Catherine D.
Rating: 5 out of 5
following a purchase from 29/03/2026
Very good
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