Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 2 and 5 stars

Reset filters
S
Sophie L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect Fast delivery
Translated reviews
S
Susan D.
Rating: 5 out of 5
following a purchase from 21/04/2024
Great!
Translated reviews
S
Sylvie M.
Rating: 1 out of 5
following a purchase from 21/04/2024
The site advertised free delivery on orders over 25 euros if I remember correctly. And I paid a fee because, according to the reply I received, the promotion was over.
Translated reviews
A
Arnaud G.
Rating: 5 out of 5
following a purchase from 20/04/2024
Fast shipping.
Translated reviews
C
Carlos T.
Rating: 5 out of 5
following a purchase from 20/04/2024
The parcel was delivered... but to my home, even though I had set up a relay point! Then not even an email or sms warning me of the passage! The parcel was left in front of my door! Fortunately, it wasn't stolen! The wine arrived but the protocol doesn't inspire confidence! 😂
Translated reviews
D
Dominique D.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect, as always.
Translated reviews
A
Audrey L.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery, excellent wine, 100% recommended
Translated reviews
D
Daniel Cornelia Caulliez C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Excellent new wine!
Translated reviews
P
Paul C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Uneventful delivery. The wines are good but too high in alcohol for my taste.
Translated reviews
N
Nathalie M.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very satisfied. I recommend
Translated reviews
M
Michael L.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very professional service no waiting around .very good .very pleased .wil be ordering again thanks
Translated reviews
A
Agnes S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Super fast, super good ... I am very happy
Translated reviews
S
Severine B.
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast delivery, quality wines.
Translated reviews
P
Philippe L.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect order and delivery
Translated reviews
P
Patricia P.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect in every way!
Translated reviews
L
Laurence M.
Rating: 5 out of 5
following a purchase from 15/04/2024
Order received very quickly and superbly packaged. Thank you for your responsiveness and professionalism.
Translated reviews
P
Patrick R.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery, very satisfied with the products
Translated reviews
J
Jean L.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery, true to order. The earthenware bottles impressed my guests, who also appreciated this fine wine, as I did. Stay tuned... for more discoveries. Jean
Translated reviews
L
Lars O.
Rating: 5 out of 5
following a purchase from 15/04/2024
Je t'aime papilou it is a very special and good drink.
Translated reviews
B
Brigitte W.
Rating: 5 out of 5
following a purchase from 14/04/2024
Wooden box was not quite right, but still arrived safely.
Translated reviews
U
Ute R.
Rating: 5 out of 5
following a purchase from 13/04/2024
Very fast and reliable delivery, always happy to return Thank you very much
Translated reviews
J
Jean Claude D.
Rating: 5 out of 5
following a purchase from 13/04/2024
Perfect
Translated reviews
C
Christian C.
Rating: 5 out of 5
following a purchase from 13/04/2024
I am satisfied with my order and also with the delivery, which complied with my request.
Translated reviews
D
Daniel G.
Rating: 5 out of 5
following a purchase from 09/04/2024
I have been buying rosé wine from Gerard Bertrand for many years and am very satisfied with the value for money.
Translated reviews
J
Johnny L.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect
Translated reviews
A
Arnaud M.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect transaction
Translated reviews
H
Helene C.
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast and efficient. Thank you
Translated reviews
M
Magali H.
Rating: 5 out of 5
following a purchase from 10/04/2024
This is the second time I've offered this box of three bottles, and it's been well received every time 😊
Translated reviews
C
Carine D.
Rating: 5 out of 5
following a purchase from 09/04/2024
Well protected for shipping and good wine
Translated reviews
P
Pascal C.
Rating: 5 out of 5
following a purchase from 01/03/2024
Perfect
Translated reviews
V
Vero M.
Rating: 5 out of 5
following a purchase from 07/04/2024
Very good
Translated reviews
R
Rene P.
Rating: 5 out of 5
following a purchase from 06/04/2024
PERFECT
Translated reviews
M
Michel C.
Rating: 5 out of 5
following a purchase from 08/04/2024
A bottle I received as a gift prompted me to place this order to share with friends.
Translated reviews
N
Norbert J.
Rating: 5 out of 5
following a purchase from 08/04/2024
Quality and efficiency. Serious and recommendable company.
Translated reviews
M
Marc S.
Rating: 5 out of 5
following a purchase from 06/04/2024
It's hard to give an opinion without tasting the beverage!
Translated reviews
J
Jean luc V.
Rating: 5 out of 5
following a purchase from 05/04/2024
Easy purchase on the net for wines whose quality I appreciate
Translated reviews
T
Thomas C.
Rating: 5 out of 5
following a purchase from 05/04/2024
Top
Translated reviews
J
Julien L.
Rating: 5 out of 5
following a purchase from 05/04/2024
Perfect
Translated reviews
J
Jean Jacques C.
Rating: 5 out of 5
following a purchase from 04/04/2024
Serious business and quality biodynamic wines. Very satisfied.
Translated reviews
J
Jozef W.
Rating: 5 out of 5
following a purchase from 04/04/2024
Very good service, fast delivery within Europe
Translated reviews
We use cookies for audience measurement and improving user experience.