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B
Rating: 1 out of 5
No information on the number of packages which creates confusion and no one to contact despite the emails sent
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Delivery in accordance with the order, customer service responsive to requests
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R
Rating: 5 out of 5
Excellent
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P
Rating: 5 out of 5
Very good delivery
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G
Rating: 5 out of 5
Excellent
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J
Rating: 5 out of 5
Nothing
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S
Rating: 5 out of 5
Fast and compliant delivery!
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M
Rating: 5 out of 5
Excellent wine
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L
Rating: 5 out of 5
excellent rosé fast delivery thank you
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M
Rating: 5 out of 5
Exceptional wines
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J
Rating: 5 out of 5
Satisfactory
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J
Rating: 5 out of 5
Delivery on time
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A
Rating: 5 out of 5
Small bug in delivery, but the wine is excellent I recommend!
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L
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Everything went very well
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D
Rating: 2 out of 5
Bottle protection is not compliant for transport broken bottle
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N
Rating: 5 out of 5
Great customer service. Love the wine.
M
Rating: 5 out of 5
Perfect order as usual!
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M
Rating: 5 out of 5
Very nice house with very good wine and very close to these clients and attentive. Thank you
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D
Rating: 5 out of 5
In line with my expectations
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D
Rating: 5 out of 5
4
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J
Rating: 5 out of 5
Great
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N
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
This is the 2nd year I have ordered it. There is a reason...
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J
Rating: 5 out of 5
All good
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P
Rating: 5 out of 5
Efficient
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B
Rating: 5 out of 5
Always satisfied with my orders, it's neat and the wine is of very good quality for those I know!
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J
Rating: 5 out of 5
Package received on time... Superb product since this wine did not give my wife any headaches!
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C
Rating: 5 out of 5
Excellent delivery, but the wine I will keep unopened until 2046 - Than will be 70 years old wine
J
Rating: 5 out of 5
This order is a well-received gift in a wooden box everything is perfect the delivery times respected Thank you
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J
Rating: 5 out of 5
I did not receive the sommelier as a gift
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P
Rating: 5 out of 5
I love the Domaine de Villemajou. Haven't tasted L'Aigle yet I reserve it to accompany a Maroilles tart soufflé style. It's great!
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Y
Rating: 5 out of 5
The rose I know well is still as good Perfect delivery
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G
Rating: 5 out of 5
Fast and efficient
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C
Rating: 5 out of 5
Excellent service! I appreciate the updates at every step. I plan to place many orders.
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G
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Very good quick well packaged
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A
Rating: 5 out of 5
Good customer experience
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Y
Rating: 5 out of 5
Perfect
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